--- schema_version: "1" id: b1e4223e15f8f19f70b64a25c0913404b81eafa429177d63d911e50871e1fb7b title: Salesforce Overall collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/264-0-0/rn_general.md canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_general.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 4b6a38ae00c4ffac98d9d8a03cc27b0b7d2e863cb05a79db0d9cb004d8303683 description: Learn about new features and enhancements that affect your Salesforce experience overall. products: - Cross Cloud release: "264" --- # Salesforce Overall Learn about new features and enhancements that affect your Salesforce experience overall. - **[General Enhancements](https://help.salesforce.com/s/articleView?id=release-notes.rn_general_enhancements.htm&release=264.0.0&type=5)** Winter '27 gives you more reasons to love Lightning Experience. - **[Archive App](https://help.salesforce.com/s/articleView?id=release-notes.rn_archive.htm&release=264.0.0&type=5)** Manage growing data volumes and improve system performance by autoarchiving old or inactive data. Keep only important and reliable information in production. - **[Salesforce Foundations](https://help.salesforce.com/s/articleView?id=release-notes.rn_general_foundations_overview.htm&release=264.0.0&type=5)** Quickly send emails to your Contact and Lead lists with the redesigned List Sends experience. Simplify Foundations setup with Salesforce Go, with core setup options on a single page. - **[Salesforce My Trust Center](https://help.salesforce.com/s/articleView?id=release-notes.rn_general_trust.htm&release=264.0.0&type=5)** The Salesforce My Trust Center is the single place to find crucial updates and communications about the availability of your Salesforce products, services, and tenants. - **[Salesforce Scheduler](https://help.salesforce.com/s/articleView?id=release-notes.rn_ls.htm&release=264.0.0&type=5)** Build agents that help your customers book their own appointments in the new Agentforce Builder. Show only the times a partner user can actually meet, so bookings don't collide with the meetings they keep outside Salesforce. - **[Get Contextual Help in the Flow of Work](https://help.salesforce.com/s/articleView?id=release-notes.rn_general_in_app_help_agent.htm&release=264.0.0&type=5)** The Help Agent, a conversational AI assistant, is now available directly inside the Salesforce platform in select suites and editions. Users can access context-aware guidance directly within the app, tailored to their specific permissions and current workflow. This integrated experience provides faster, personalized answers and support access without switching tools or repeating context. - **[Advisements (Beta)](https://help.salesforce.com/s/articleView?id=release-notes.rn_advisements_parent.htm&release=264.0.0&type=5)** Advisements (beta) is an in-app experience that delivers intelligent, org-specific recommendations directly to admins with step-by-step remediation guidance for improving implementation health. Each advisement is automatically tracked and verified for completion, giving you clear visibility into your org's health. ## Salesforce Overall Release Note Changes by Month We made these additions and changes to published release notes. ### October 2026 - **General Enhancements**: [Simplify the Foundations Setup Experience with Salesforce Go](https://help.salesforce.com/s/articleView?id=release-notes.rn_general_foundations_go_setup.htm&release=264.0.0&type=5 "Salesforce Go is now your primary setup experience for Foundations, putting key setup options on one page. Marketing setup items, like Marketing Cloud enablement and Profile Unification, move to a dedicated setup page that you access from the Foundations on Go page. The previous Foundations Setup node stays in Setup and redirects you to the Foundations on Go page, where previously enabled features show as turned on.") (Updated the week of October 19, 2026) - Added Who information explaining that a Salesforce Foundations license provides access to the entire Foundations on Go page. - Added information about the Prerequisites section and the Update Licenses button. - **Salesforce Overall**: [Get Contextual Help in the Flow of Work](https://help.salesforce.com/s/articleView?id=release-notes.rn_general_in_app_help_agent.htm&release=264.0.0&type=5 "The Help Agent, a conversational AI assistant, is now available directly inside the Salesforce platform in select suites and editions. Users can access context-aware guidance directly within the app, tailored to their specific permissions and current workflow. This integrated experience provides faster, personalized answers and support access without switching tools or repeating context.") (Updated the week of October 12, 2026) - Added availability in Unlimited Edition starting in October 2026. - Updated Enterprise Edition availability to indicate September 2026. - **General Enhancements**: [Manage Org Responsibilities for Your Org (Beta)](https://help.salesforce.com/s/articleView?id=release-notes.rn_general_org_responsibilities.htm&release=264.0.0&type=5 "Designate the people and partners critical to your org's success on the Org Responsibilities page in Setup. Specify at least one Security Contact and Primary Admin Contact, and a Partner of Record if applicable. Salesforce uses this information for org- or account-level communications such as security notifications and product or success plan updates. If you don't provide assignments for all of the Org Responsibilities sections, Salesforce reminds you regularly when you go to Setup.") (Added the week of October 5, 2026) ### September 2026 - **General Enhancements**: [Create and Update Records with Agentforce Coworker](https://help.salesforce.com/s/articleView?id=release-notes.rn_general_agentforce_coworker_create_update_records.htm&release=264.0.0&type=5 "Ask Agentforce Coworker to create or update a Salesforce CRM record. It evaluates your permissions, identifies fields to change, validates picklist values, and presents a proposed change for your review.") (Added the week of September 7, 2026) - **General Enhancements**: [Search Google Workspace in Real Time with Agentforce Coworker](https://help.salesforce.com/s/articleView?id=release-notes.rn_general_agentforce_coworker_federated_google_workspace_search.htm&release=264.0.0&type=5 "Connect Google Drive, Gmail, and Google Calendar to Agentforce Coworker as federated search sources. Federated search queries Google in real time, so results always reflect your current Google Workspace with no data ingestion required.") (Added the week of September 21, 2026) - **General Enhancements**: [See Delegated Agents' CLT Responses in Agentforce Coworker](https://help.salesforce.com/s/articleView?id=release-notes.rn_agentforce_coworker_clt_hxl_delegation.htm&release=264.0.0&type=5 "Some Agentforce agents are built to return a custom Lightning type (CLT) response, such as a card, badge, button, table, or chart, instead of plain text, including agents built with Headless Experience Layer (HXL) widgets. Previously, Agentforce Coworker converted these CLT/HXL responses to markdown during delegation. Now, it passes the CLT response through unchanged. If a delegated agent isn't built to return a CLT or HXL response, you still see a markdown summary. Agentforce Coworker's own answers always use markdown.") (Added the week of September 28, 2026) - **Archive**: [Check Your Encryption Key Status in Archive Settings](https://help.salesforce.com/s/articleView?id=release-notes.rn_archive_encryption_key_status.htm&release=264.0.0&type=5 "Archive Settings shows the status of the Shield Platform Encryption key that protects your archived data. The status can be Active, Encrypting, Decrypting, or Key Inactive. Monitor it so you can restore access quickly if the key becomes inactive.") (Added the week of September 28, 2026) - Added steps for activating an inactive key from Setup. ### August 2026 - No changes since the initial publication.