Increase productivity by booking and scheduling appointments that span multiple days. Enhanced Scheduling and Optimization services, including the Schedule, Get Candidates, Optimize, and Book Appointment actions, now fully support multiday appointments with arrival window commitments. For example, you can now book appointments for long installation jobs without needing workarounds. A maximum search horizon of 30 days is supported, and appointments must fit completely within that window to appear as available slots. For example, if you search a 30-day horizon for a 7-day appointment, slots in the last 6 days of the horizon don't appear.
Where: This feature is available in Lightning Experience and Salesforce Classic in Enterprise, Unlimited, and Developer editions with the Field Service managed package installed.
How: In Setup, go to Field Service Settings and verify that Field Service Enhanced Scheduling and Optimization is enabled. To book a slot, use the Book Appointment action on a service appointment record. If the action isn't available, add the Book Appointment quick action to your page layout.