Dispatch appointments more efficiently by grouping related appointments that should be handled by the same resource into bundles. Dispatchers can assign and dispatch them as a single unit—right from the Gantt and list, without context-switching. A dedicated icon makes bundles instantly recognizable, and a popover displays all members. Dispatchers create bundles based on your policies with an intuitive modal, then track and manage them seamlessly alongside individual appointments.
Where: This change applies to the Scheduling Console in Lightning Experience in Professional, Enterprise, Performance, Unlimited, and Developer editions with Field Service.
When: This feature is available in the Scheduling Console starting October 18, 2026.