The Experience Builder Agent, previously announced as a beta feature for enhanced LWR sites, is discontinued as of Winter ’27. If you created an Experience Builder Agent during the beta, you can no longer use it. If you didn’t turn on this feature during the beta, you can no longer enable it.
Where: This change applies to LWR sites accessed through Lightning Experience and Salesforce Classic in Enterprise, Performance, Unlimited, and Developer editions.
When: This feature is discontinued as of October 2026.