---
schema_version: "1"
id: 7599a84fee530eef5b0707d16ea45993488406d305edabfec731ad04fa52276f
title: Other Changes
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/264-0-0/rn_experiences_additional_features.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_experiences_additional_features.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 21494e173281c3f4d52f2516196d575b2c1e817884fa080728d7394cc52ef909
description: Learn about other features that are available for Experience Cloud sites.
products:
  - Cross Cloud
release: "264"
---
# Other Changes

Learn about other features that are available for Experience Cloud sites.

  
| Product Area | Feature | Release Note |
| --- | --- | --- |
| Analytics | Lightning Reports and Dashboards | [Embed Lightning Dashboards in Your Lightning Web Runtime Experience Cloud Sites (Beta)](https://help.salesforce.com/s/articleView?id=release-notes.rn_rd_dashboards_lwr.htm&release=264.0.0&type=5 "Bring Lightning dashboards to Lightning Web Runtime Experience Cloud sites with a native Lightning web component. Users can then view widgets, update filter values, and refresh individual widgets or the entire dashboard. Previously, Lightning dashboards were available only in Aura-based Experience Cloud sites.") |
| Analytics | Lightning Reports and Dashboards | [Embed Lightning Reports in Your Lightning Web Runtime Experience Cloud Sites (Beta)](https://help.salesforce.com/s/articleView?id=release-notes.rn_rd_embed_reports_lwr.htm&release=264.0.0&type=5 "Embed Lightning reports directly in your Lightning Web Runtime (LWR)-based Experience Cloud sites with a native Lightning web component. Users can then create charts and tables, apply conditional formatting, view trend reports, collaborate with Chatter, and edit records inline without leaving the Experience Cloud site. Previously, Lightning reports were available only in Aura-based Experience Cloud sites.") |
| Automotive | Agentforce | [Help Customers Buy Vehicles with the Sales Concierge Agent on Your Website](https://help.salesforce.com/s/articleView?id=release-notes.rn_auto_extend_automotive_sales_concierge_experience_cloud.htm&release=264.0.0&type=5 "Shoppers on your Experience Cloud site can now research vehicles, get quotes, book test drives, and start a trade-in — all through a conversational assistant, without waiting for a rep.") |
| Education | Agentforce | [Share Billing Details with Your Students](https://help.salesforce.com/s/articleView?id=release-notes.rn_edu_share_billing_details_students.htm&release=264.0.0&type=5 "Provide direct access to billing features so that your students can view detailed invoices, payment schedules, and installment plans. Consolidate account balance inquiries when you combine multiple actions into a unified flow that displays refund, payment, and credit memo balances. Use enhanced academic term enrollment logic to improve fee breakdown accuracy for students who review term-specific charges.") |
| Education | Payments | [Spread Tuition Payments with Flexible Payment Plans](https://help.salesforce.com/s/articleView?id=release-notes.rn_edu_spread_tuition_payments_flexible_payment_plans.htm&release=264.0.0&type=5 "Offer your students flexible payment options by spreading tuition across multiple installments. Configure monthly, quarterly, or custom schedules that match your billing cycles. Automate payment collection through integrated gateways while your students track their plan status and upcoming auto-debits in real time from the learner portal.") |
| Education | Student Financials | [Automate Refund Processing for Student Overpayments](https://help.salesforce.com/s/articleView?id=release-notes.rn_edu_automate_refund_processing_student_overpayment_refunds.htm&release=264.0.0&type=5 "Automate the end-to-end refund process for student financial accounts. When your students drop courses or reduce orders, Student Financials identifies original invoices, settles credit memos against outstanding balances, and initiates payment refunds. Your students receive timely, accurate disbursements, and you maintain a complete audit trail for compliance.") |
| Education | Transfer Credits | [Accept Transfer Credit Requests from Current Students on an Experience Cloud Site](https://help.salesforce.com/s/articleView?id=release-notes.rn_edu_request_transfer_credit_from_portal.htm&release=264.0.0&type=5 "Current students can request official transfer credit for prior learning directly from your Experience Cloud site. Students open the transfer credit application from a Unified Catalog service, add their prior learning, and submit a request, so they can pursue credit for prior learning throughout their time at your institution.") |
| Industries: Common Features | Unified Catalog | [Deploy Components on Lightning Web Runtime Experience Cloud Sites](https://help.salesforce.com/s/articleView?id=release-notes.rn_deploy_components_on_lightning_web_runtime_lwr_experience_cloud_sites.htm&release=264.0.0&type=5 "Create faster self-service experiences by adding the Unified Catalog component to your LWR site. Requestors can browse catalog categories, search for items, and submit requests on a high-performance portal.") |
| Marketing | Loyalty Management | [Simplify Loyalty Widget Deployment with Lightning Out 2.0](https://help.salesforce.com/s/articleView?id=release-notes.rn_loyalty_simplify_widget_integration.htm&release=264.0.0&type=5 "Embed widgets into your external sites or Experience Cloud sites with auto-generated HTML snippets. Built on Lightning Out 2.0, the widgets reflect the changes that you make to design, content, or behavior immediately without redeploying code. Previously, you had to manually embed widgets and re-embed them after every change.") |
| Marketing | Referral Marketing | [Simplify Referral Widget Deployment with Lightning Out 2.0](https://help.salesforce.com/s/articleView?id=release-notes.rn_referral_simplify_widget_integration.htm&release=264.0.0&type=5 "Embed widgets into your external sites or Experience Cloud sites with auto-generated HTML snippets. Built on Lightning Out 2.0, the widgets reflect any changes that you make to design, content, or behavior immediately, without redeploying code. Previously, you had to manually embed widgets and re-embed them after every change.") |
| Omnistudio | Flexcards | [Reuse Autolaunched Flow Logic Across Your Flexcards (Generally Available)](https://help.salesforce.com/s/articleView?id=release-notes.rn_omnistudio_flexcard_autolaunched_flow.htm&release=264.0.0&type=5 "Set an active autolaunched flow as a Flexcard data source or invoke a flow directly from a Flexcard action. Reuse existing autolaunched flow logic across your Flexcards to keep business logic centralized. The autolaunched flow data source is available in the Omnistudio standard designer.") |
| Omnistudio | Flexcards and Omniscripts | [Run Flexcards and Omniscripts Offline on Mobile Devices](https://help.salesforce.com/s/articleView?id=release-notes.rn_omnistudio_flexcard_omniscript_offline_mobile.htm&release=264.0.0&type=5 "Keep field work moving in areas with poor or no connectivity. Your mobile users can open, complete, and submit Flexcards and Omniscripts entirely offline, without waiting on live server calls or timing out in remote locations. Data operations, input validations, and calculations run on the device. Completed actions queue locally and sync to Salesforce in sequence after a connection returns.") |
| Partners | Campaigns | [Discover and Enroll in Vendor Campaigns from Campaign Marketplace](https://help.salesforce.com/s/articleView?id=release-notes.rn_partner_cloud_campaign_marketplace.htm&release=264.0.0&type=5 "Help partners find and enroll in vendor campaigns that meet their eligibility criteria. Channel marketing managers can make campaigns available to partners based on partner tiers, account attributes, or funding budgets. Enrollment creates a child campaign with inherited marketing assets, where partner reps can add leads and save customized asset drafts.") |
| Partners | Partner Central | [Enhance Partner Experiences with Loyalty and PEM Components in Partner Central](https://help.salesforce.com/s/articleView?id=release-notes.rn_partner_cloud_loyalty_pem_components.htm&release=264.0.0&type=5 "Add Loyalty and Referral Management components to partner sites built with the Partner Central template. The components give partners self-service access to loyalty program details, benefits, promotions, and transactions. Partners can also view joint business plan information and referral experiences.") |
| Partners | Partner Central (Enhanced) | [Enhance Partner Experiences with PEM Components in Partner Central (Enhanced)](https://help.salesforce.com/s/articleView?id=release-notes.rn_partner_cloud_pem_components_enhanced.htm&release=264.0.0&type=5 "Add Partner Experience Manager components to partner sites built with the Partner Central (Enhanced) template. These components give partners self-service access to their loyalty points, benefits, promotions, and transaction history. Partners can find the information they need without contacting support.") |
| Public Sector | Outbound Payments | [Customize Claims Submission Forms and AI-Based Invoice Extraction](https://help.salesforce.com/s/articleView?id=release-notes.rn_264_ps_customize_claims.htm&release=264.0.0&type=5 "Government agencies can now adapt Claims submission forms in Experience Cloud to match their workflows—adding custom fields, simplifying provider intake, and automating invoice data extraction with Unstructured Document Processing.") |
| Revenue Management | Payments and Refunds | [Add Billing Self-Service Components in LWR Experience Cloud Sites](https://help.salesforce.com/s/articleView?id=release-notes.rn_billing_self_service_components_lwr.htm&release=264.0.0&type=5 "Add billing capabilities to any Experience Cloud site built on Lightning Web Runtime (LWR) templates. The Posted Invoices, Invoice Line Viewer, Self-Service Payment Sheet, Self-Service Payment Confirmation, and Manage Saved Payment Methods components now appear in the Experience Cloud palette. Customers can view invoices, pay outstanding balances, save payment methods for future use, and manage saved payment methods from your branded site. Customize the page layout and component placement to match your site design. Add these components to existing LWR sites or build your own sites.") |
| Security | Trusted URLs | [Allow Chrome Extensions as Trusted URLs](https://help.salesforce.com/s/articleView?id=release-notes.rn_security_allow_chrome_extensions.htm&release=264.0.0&type=5 "You can now add Chrome extension URIs as trusted URLs to control which extensions can interact with your Experience Cloud site.") |
| Service | IT Service | [Collaborate on Tickets with Comments on the Employee Services Portal](https://help.salesforce.com/s/articleView?id=release-notes.rn_it_srvcs_portal_ticket_comments_feed.htm&release=264.0.0&type=5 "Keep employees and IT teams connected on a ticket itself in the Employee Services portal. On incidents, cases, and service requests, employees can stay informed using the ticket feed. On incidents and cases, employees can also post, reply to, and delete comments and even attach files on incidents.") |
| Service | IT Service | [Help Employees Access the Portal in Their Preferred Language](https://help.salesforce.com/s/articleView?id=release-notes.rn_it_srvcs_portal_language_selector.htm&release=264.0.0&type=5 "Help employees use the Employee Services portal in a Salesforce supported language they prefer. Employees can switch the portal's display language themselves by using the Language Selector component. The interface language changes, but data in your records stays in its original language.") |
| Service | IT Service | [Tailor Employee Portal Pages to Your Service Needs](https://help.salesforce.com/s/articleView?id=release-notes.rn_it_srvcs_portal_tailor_pages.htm&release=264.0.0&type=5 "Align the portal with your unique business processes by controlling what appears on the ticket list, ticket details, and approval list pages of the Employee Services portal. Choose which fields and buttons employees see, without writing code. For example, show only the fields relevant to your service model, or control if employees can close or reopen tickets. Employees get a simplified experience focused on resolving issues, while admins gain the flexibility to customize the interface.") |
| Service | Self-Service | [Set Up Your Agentic Portal Faster with a Guided Setup Wizard](https://help.salesforce.com/s/articleView?id=release-notes.rn_set_up_your_agentic_portal_faster_with_a_guided_setup_wizard.htm&release=264.0.0&type=5 "Build a Self-Service Agentic Portal that takes you from Salesforce Go through site creation, feature configuration, component setup, review, and one-click deployment. Select or create your Agentforce Customer Service Portal agent or Help agent, set up Enhanced Chat, add a Knowledge page, and select personalization and data graph options without leaving the wizard, and watch a live preview update as you adjust each component. Records are created progressively at each step, so your portal takes shape as you go.") |
| Service | Self-Service | [Deploy Messaging Automatically During Agentic Portal Setup](https://help.salesforce.com/s/articleView?id=release-notes.rn_deploy_messaging_automatically_during_agentic_portal_setup.htm&release=264.0.0&type=5 "Set up Enhanced Chat (formerly Messaging for In-App and Web) without manually configuring messaging channels or embedded service deployments. During Agentic Portal setup, the system provisions and deploys Enhanced Chat for you, so your Agentforce Customer Service Portal agent or Help agent is accessible on your site as soon as setup finishes.") |
| Service | Self-Service | [Guide Customers Through Troubleshooting Steps with a Reusable Action](https://help.salesforce.com/s/articleView?id=release-notes.rn_guide_customers_through_troubleshooting_steps_with_a_reusable_action_pilot.htm&release=264.0.0&type=5 "Add guided troubleshooting to proactive service scenarios without building a separate Agentforce topic and action for each one. A general-purpose troubleshooting action grounds responses in your Knowledge articles and summarized case history, then presents customers with relevant, step-by-step resolution steps. Interactive confirmations let customers move through each step at their own pace in the Agentforce Service Agent conversation.") |
| Service | Self-Service | [Reach Customers with In-App Notifications for Proactive Service](https://help.salesforce.com/s/articleView?id=release-notes.rn_reach_customers_with_in_app_notifications_for_proactive_service.htm&release=264.0.0&type=5 "Deliver proactive service outreach through mobile in-app notifications in addition to email. Customers who build mobile apps with Salesforce Mobile Publisher can now notify users on the surface they use most, such as a companion app for a connected device. Meeting customers where they already are increases the reach and adoption of your proactive service scenarios.") |