Enhanced Summaries for Case now support five additional languages, so more of your global service reps receive summaries in their preferred language.
- Generate Enhanced Case Summaries in Five More Languages
Enhanced Summaries for Case now support Czech, Greek, Hungarian, Polish, and Romanian, in addition to the previously supported languages, so more of your global service reps receive summaries in their preferred language. Summaries are generated in the rep's language even when the conversation takes place in a different language.