Track Milestones for New Utility Connections

Monitor the progress of new connection applications with an interactive Milestone Tracker component on the Individual Application record page. The component displays milestones and their associated tasks in a configurable table, showing start dates, target end dates, actual completion dates, and current status.

Where: This change applies to Lightning Experience in all editions with Energy & Utilities - Growth.

How: On the Individual Application record page, drag the Milestone Tracker component onto the page layout.