Do more with the new objects in Energy & Utilities.
- Store the service site that receives products or services from a cart
- Use the new CartItemRecipient object.
- Store the site-specific pricing for a single quote line item within a multisite quote group
- Use the new QuoteLineRecipientPrice object.
- Store a dispatcher-initiated resource callout session linked to a work order or service appointment used to mobilize service resources for emergencies, outages, incidents, or pre-planned work
- Use the new ResourceCallOut object.
- Store the workforce requirement for a resource callout, defined by pay grade or resource type
- Use the new ResourceCallOutRequirement object.
- Store the contact priority (rank), the last contact attempt details, and the final response for the association between a resource callout and the service resources eligible to respond
- Use the new ResourceCallOutAssignment object.
- Store an individual notification attempt made to a service resource for a callout
- Use the new ResourceCallOutAttempt object.
- Store a collection of locations that are not receiving utility services
- Use the new ServiceOutage object.
- Store the association between incidents, such as customer-reported issues or sensor alerts, and confirmed grid-level downtime events
- Use the new ServiceOutageIncident object.
- Store a historical record of every interruption a service point experiences over its lifecycle
- Use the new ServiceOutageServicePoint object.
- Provide traceability between work orders and the events that prompt them, so you can report on effort spent on reactive maintenance versus proactive projects
- Use the new WorkOrderSource object.
- Store the association between a milestone and the actions triggered by it
- Use the new ObjectMilestoneTask object.