Manage Quote Recipient Groups with Agentforce

Automate the creation of quote recipient groups by using Agentforce. Sales reps use the prebuilt agent actions to create and manage recipient groups for a quote. With quote recipient groups, sales reps can configure and apply an offer to a group of recipients without cloning the offer for each recipient individually. Improve the scalability, usability, and performance of quote line items by managing the offer in a single representation of the quote line items associated with multiple recipients.

Where: This change applies to Lightning Experience in Enterprise, Unlimited, and Developer editions with Agentforce for Energy & Utilities and the Agentforce for Energy & Utilities add-on. The Agentforce Employee Agent uses Flex Credits under the Salesforce Foundations Entitlements model.

When: This feature is available starting October 2, 2026.

How: Use these actions to create and manage recipient groups.

  • Get Group Suggestions
  • Get Quote Location Fields
  • Create Quote Recipient Groups
  • Get Recipient Grouping Criteria
  • Create Quote Line Item for Recipient Group
  • Get Energy Products