---
schema_version: "1"
id: 1b17e602ffdc108f7cf1bf975e708afa180651af4371f5ece6b6ead6a17267b4
title: Let Agentforce Agents Remember What Matters to Your Users (Generally Available)
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/264-0-0/rn_einstein_agent_memory.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_einstein_agent_memory.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 42335b29d14934421d897e84a207bc7ce4a292907275e13cdad6fa54e83b31a2
description: With Agent Memory, your Agentforce agents recall relevant details from your users' past conversations, so your users don't have to repeat themselves. Agents also reference profile details, such as a user's name, from the first message, so responses feel personalized from the start. Previously, agents had no memory of past conversations, so your users had to restate the same details every time they started a new conversation with an agent.
products:
  - Cross Cloud
release: "264"
---
# Let Agentforce Agents Remember What Matters to Your Users (Generally Available)

With Agent Memory, your Agentforce agents recall relevant details from your users' past conversations, so your users don't have to repeat themselves. Agents also reference profile details, such as a user's name, from the first message, so responses feel personalized from the start. Previously, agents had no memory of past conversations, so your users had to restate the same details every time they started a new conversation with an agent.

**Where:** This feature applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions with Foundations or Agentforce 1 editions.

**When:** This change is available in Salesforce orgs upgraded to Winter ’27 starting the week of September 21, 2026. Go to [trust.salesforce.com](http://trust.salesforce.com) for exact dates.

**How:** In Agentforce Builder, toggle to **Script** view and set memory: enabled: True in the context block to turn on Agent Memory, and set user\_profile: enabled: True to reference profile details, such as the user's name, locale, and time zone, from the first message.

#### See Also

- [_Salesforce Help_: Enable Agent Memory](https://help.salesforce.com/s/articleView?id=ai.agent_memory_enable.htm&language=en_US)
- [_Salesforce Help_: Enable User Profile](https://help.salesforce.com/s/articleView?id=ai.agent_user_profile_enable.htm&language=en_US)