Set up Enhanced Chat (formerly Messaging for In-App and Web) without manually configuring messaging channels or embedded service deployments. During Agentic Portal setup, the system provisions and deploys Enhanced Chat for you, so your Agentforce Customer Service Portal agent or Help agent is accessible on your site as soon as setup finishes.
Where: This change applies to Aura and LWR Experience Cloud sites accessed through Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions.
How: Enhanced Chat provisioning runs as part of the Agentic Portal guided setup. No separate configuration of Messaging Channels or Embedded Service Deployments is required.