Drive sales with flexible promotions designed for subscription buyers. Launch coupon campaigns with redemption limits, establish term-based discounts with commitment periods, and define promotion capabilities with advanced stackability rules.
Where: This change applies to Lightning Experience in Enterprise, Unlimited, and Developer editions with Communications Cloud Advanced.
- Apply Term-Based Promotions to Boost Sales
Offer partial-term discounts on subscription products to attract customers. Sales reps define promotions with specific benefit durations, such as 100% off for the first 3 months or 25% off for 6 months. Set commitment periods to prevent customers from reapplying the same promotion or combining non-stackable promotions. View time-based adjustment breakdowns and maintain promotion visibility throughout the subscription lifecycle. - Drive Customer Engagement with Coupon-Based Promotions
Issue coupon codes to customers that unlock promotional discounts when redeemed. Sales reps create multiple coupon codes for a single promotion, set redemption limits per buyer or across all buyers, and track usage to control campaign reach. - Define Promotional Compatibility with Advanced Stackability Rules
Define which promotions can coexist on the same product and in which priority order they apply. Organize promotions into groups and subgroups with evaluation criteria that determine whether multiple promotions stack or whether only the first eligible promotion applies. Protect campaign profitability by preventing customers from combining incompatible offers while enabling strategic bundled discounts.