Manage delinquent accounts through the full collections and repossession lifecycle, and handle non-delinquency repossessions such as lease-end, accident, and impound cases. Speed up claim processing, lower payout risk, and sharpen decision accuracy with the Warranty Claims Adjudication Assistant. Extend Agentforce sales concierge capabilities for natural language sales interactions.
- Agentforce for Automotive
Build and customize agents for your automotive use cases in the new Agentforce Builder, and help customers buy vehicles on your website with the Sales Concierge Agent. Customers can search for vehicles, get recommendations, and take next steps through natural language interactions. - Managing Automotive Repossession
Manage the full repossession lifecycle across three stages, from pre-repossession assessment through manager approval to active recovery. - Adjudicate Warranty Claims
Adjudicate warranty claims submitted by dealers either manually or through an automated process, with unified record views and approval-likelihood predictions. - Set Up Automotive Features with a Single Click
Install preconfigured solutions for Agentforce Automotive in Salesforce Go. Deploy Connected Vehicle and Auto Finance Service Process configurations with a single click. - New and Changed Objects for Automotive Cloud
Do more with the new and changed Automotive Cloud objects.
New and Enhanced Common Features for Agentforce Automotive
Agentforce Automotive includes access to some features that are available across clouds and products in Industries. Use these features to extend and customize Agentforce Automotive based on your business needs.
- Action Plans
Scale and track complex business processes by reporting on action plan owners and targets, creating up to 200 tasks per action plan, and assigning dependent tasks before their parent tasks are complete.
- Actionable List with Data 360 Data Model Objects
Build targeted client lists by filtering unified Data 360 data alongside CRM fields. Refresh list membership on demand, assign members based on your outreach structure, and track progress with custom statuses.
- Asset Service Management
Manage assets end-to-end, from inventory and reservations through depreciation and disposal, with real-time visibility and audit-ready traceability at every stage. Close revenue opportunities faster with real-time quote updates that let agents add multiple products and apply discounts in one pass for quicker, more consistent upsell and cross-sell conversions.
- Channel Revenue Management
Optimize rebate processing with automated accrual and payout management, powered by Data Processing Engine (DPE) on Data 360. Rebate and Accruals Management Advanced now supports more real-world rebate structures out of the box, reduces manual rework when rates or benefits change mid-period, and gives Finance a clear, at-a-glance view of accruals.
- Criteria-Based Search and Filter
Faster setup tools, prebuilt templates, seamless Screen Flow integration, bulk selection capabilities, and support for Experience Cloud search actions lets you deploy search experiences quickly and give users an easy way to execute large-scale business actions.
- Stage Management
Run eligible tasks on demand to meet regulatory and customer deadlines or handle work outside the standard process flow.
- Supplier Engagement
Engage your suppliers directly in sustainability reporting with a self-service portal to submit data, complete scorecards, and track spend, emissions, and risk in support of your Scope 3 target-setting goals.
Automotive Release Note Changes by Month
We made these additions and changes to published release notes.
September 2026
- Metadata API: Summarize open claims by field into counts from a flow (Added the week of September 21, 2026)
- Metadata API: Find service territories near a location from a flow (Added the week of September 21, 2026)
August 2026
- No changes since the initial publication.