Timesheets and Labor Cost Optimization

Improve timesheet accuracy with flexible timesheet entry. Your crew leads can create timesheets with different date ranges, instead of entering one date at a time. Exclude the conflicting dates while creating a timesheet, and admins control the visibility of entry fields to match operational needs.

  • Tailor Vehicle Selection Options by Service Resource Profile for Flexible Timesheet Entry
    Set up vehicle selection so that your field service Service Resources can use either vehicle, vehicle definition, or asset architecture based on their user profile. Assign vehicle, vehicle definition, or asset options to specific profiles, so each Service Resource sees only the fields relevant to their work when creating timesheets on mobile devices. Your Service Resources can then associate the vehicle with a timesheet to allocate time to the vehicle's usage.
  • Create Timesheets for a Crew Across a Date Range
    Crew leads can create timesheets for multiple crew members over a range of dates in a single action, instead of entering one date at a time. Timesheets are generated in the background, and the crew lead receives a notification when the job finishes. Your crew leads can manage time entries by creating bulk timesheets for up to 50 members in one request, spanning 35 days in the past or future. Crew leads can also view their last three requests directly on the landing page.
  • Resolve Date Conflicts When Creating Timesheets Across a Date Range
    When you create timesheets for a date range and some dates already have a timesheet, exclude just the conflicting dates and create the timesheet with the remaining dates. Lists the exact conflicting dates, and reverts the exclusion if you change your mind. Previously, a date conflict blocked timesheet creation until you manually adjusted the range.
  • Control Timesheet Entry Item Field Visibility
    Align the Timesheets app with your operational needs by controlling the available fields for timesheet entry items. Configure specific fields to appear when a technician creates or edits a timesheet entry item.
  • Set Up Timesheets with an AI Agent
    Configure timesheets and labor cost optimization in your Energy & Utilities org by using generative AI coding agents. Direct your AI coding agent, such as Claude Code or Agentforce Vibes, to enable settings, assign permission sets, and configure the Field Service mobile app. This automated path replaces manual, multi-page setup tasks so that you can verify your configuration’s end state instantly.