---
schema_version: "1"
id: d3c3570eca1b7d814444079749e1ce015c06981110eab610988e385704464bf0
title: Simplify Appointment Scheduling with Unified Scheduling Flows
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/264-0-0/rn_aps_workforce_scheduling_unified_scheduling_flows.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_aps_workforce_scheduling_unified_scheduling_flows.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: fce199e62164f811e3be26a2584354be69e2ff3d8999c93f5ff7e7dccd2dcce0
description: Use guided flows to schedule, reschedule, and cancel onsite and field appointments for visits, interactions, or service appointments. Guests can verify their identity by email and manage appointments without creating an account. Constituents can manage upcoming appointments, and attendees can join group appointments from an invitation link.
products:
  - Cross Cloud
release: "264"
---
# Simplify Appointment Scheduling with Unified Scheduling Flows

Use guided flows to schedule, reschedule, and cancel onsite and field appointments for visits, interactions, or service appointments. Guests can verify their identity by email and manage appointments without creating an account. Constituents can manage upcoming appointments, and attendees can join group appointments from an invitation link.

**Where:** This change applies to Lightning Experience and supported Experience Cloud sites in Enterprise and Unlimited editions where Agentforce Public Sector is enabled. An add-on license for Workforce Scheduling is also required.

**How:** Add the appropriate Workforce Scheduling flows and appointment components to supported record pages, actions, and Experience Cloud sites. In Flow Builder, clone the standard flows to customize fields, default values, and screens.