---
schema_version: "1"
id: cf2e7bc2d665d8a626d386481f63a4499d9d5278ddc9a19b7d48642d78b118b4
title: Agentforce Voice Now Enforces the Limit on Procured Phone Numbers
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/264-0-0/rn_agentforce_voice_enforce_phone_number_limit.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_agentforce_voice_enforce_phone_number_limit.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2fa195229615a1292c3baf5f07200cb61957b0d129bdd5a2a73c87133c683df4
description: Agentforce Voice now enforces the Salesforce Voice (Native Telephony) limit on the number of phone numbers that you can procure. In production orgs, your Agentforce Voice license determines the limit. In sandbox and trial orgs, the limit is 10 phone numbers regardless of your license. Previously, these limits weren't enforced.
products:
  - Cross Cloud
release: "264"
---
# Agentforce Voice Now Enforces the Limit on Procured Phone Numbers

Agentforce Voice now enforces the Salesforce Voice (Native Telephony) limit on the number of phone numbers that you can procure. In production orgs, your Agentforce Voice license determines the limit. In sandbox and trial orgs, the limit is 10 phone numbers regardless of your license. Previously, these limits weren't enforced.

**Where:** Available in Enterprise, Unlimited, and Developer Editions with Foundations or Agentforce 1 Editions, and Agentforce Contact Center add-ons.

**When:** This feature is available starting the week of September 7, 2026.

**Who**: This applies to Agentforce Voice customers who use the PSTN communication protocol with Salesforce Voice (Native Telephony) as their telephony model.

#### See Also

- [_Salesforce Help_: Provision a New Phone Number in Salesforce Voice](https://help.salesforce.com/s/articleView?id=service.afcc_sv_procure_number.htm&language=en_US)