The Agentforce Assistant Is Now Agent Optimizer (Beta)

The integrated AI assistant in Agentforce Builder is now called Agent Optimizer, which better reflects how it helps you build, troubleshoot, and improve your agent. Previously, the assistant was called the Agentforce assistant, and the current beta experience was called the Agentforce Development Agent. The chat window heading is now Agent Optimizer, the Ask Agentforce button is now Ask Optimizer, and the setting that controls beta access is now Disable Agentforce Optimizer (Beta) in Agentforce Builder. These updates apply only to Agent Optimizer in Agentforce Builder.

Where: This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer Editions with Foundations or Agentforce 1 Editions. Setup for AI agents is available on the desktop site.

Note Agent Optimizer in Agentforce Builder is a beta service that is subject to the Beta Services Terms at Agreements - Salesforce.com or a written Unified Pilot Agreement if executed by Customer. Use of this beta service is at the Customer's sole discretion.

When: This change is available on a rolling basis in Salesforce orgs upgraded to Winter ’27 starting the week of October 26, 2026. Go to trust.salesforce.com for exact dates.

How: The Agent Optimizer in Agentforce Builder beta experience is available automatically. But if you prefer the previous assistant experience, you can opt out of the beta. In Setup, from the Einstein Setup page, turn on Disable Agentforce Optimizer (Beta) in Agentforce Builder. This setting controls the chat experience and agent capabilities. It doesn’t affect any UI changes.