We added documentation that shows you how to build a chat agent, test and activate it, and deploy it to an Enhanced Chat v2 channel. This example shows you how to complete the steps by using headless (using an AI coding assistant), Canvas (using the Salesforce UI), or Agent Script (using code) paths.
Where: This functionality is available where Enhanced Chat v2 is available, such as in Digital Engagement or Service Cloud Unlimited Edition.
When: This documentation is available starting the week of Sep 14, 2026.
How: See the example in the Agentforce Developer Guide. Select the tab for your preferred method: headless, Canvas, or Agent Script.