---
schema_version: "1"
id: db31c1dcca474406ebacb7f35466553d7e48bad5f032d0e257e43cfe652d9199
title: Support More Callers Across Europe with Extended IVR Language Options
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/264-0-0/rn_afcc_ivr_european_languages.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_afcc_ivr_european_languages.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 94b6ce0fd8c0c5cf920d835b21058dc4b7b28dd85acde08ec940ad2731cc52ec
description: "Configure IVR prompts in four additional European languages: Finnish, Swedish, Danish, and Polish. These languages work with text-to-speech prompt playback and follow the same language resolution behavior you use today, so your existing IVR flows continue to work without a hitch."
products:
  - Cross Cloud
release: "264"
---
# Support More Callers Across Europe with Extended IVR Language Options

Configure IVR prompts in four additional European languages: Finnish, Swedish, Danish, and Polish. These languages work with text-to-speech prompt playback and follow the same language resolution behavior you use today, so your existing IVR flows continue to work without a hitch.

**Where:** This change is available in Salesforce orgs with this [telephony model](https://help.salesforce.com/s/articleView?id=service.voice_telephony_models.htm&language=en_US).

- Salesforce Voice (Native Telephony)