---
schema_version: "1"
id: 1c02b31c289d90c3be964023859e0b48741ec3946577fb807a0d339b461936fb
title: Reach Emergency Services by Using Bring Your Own Carrier Numbers
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/264-0-0/rn_afcc_emergency_byoc.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_afcc_emergency_byoc.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: aaa56bce34f88892b0b577ce54a26a7a1ba9a73e60b4e7a38d881b80e4619137
description: Calls to emergency numbers pass straight through to your carrier when dialed from a Bring Your Own Carrier voice number. Calls to emergency numbers are treated as standard outbound calls and routed through your carrier's normal call routing. Work with your telephony carrier to understand its emergency-calling capabilities and compliance obligations.
products:
  - Cross Cloud
release: "264"
---
# Reach Emergency Services by Using Bring Your Own Carrier Numbers

Calls to emergency numbers pass straight through to your carrier when dialed from a Bring Your Own Carrier voice number. Calls to emergency numbers are treated as standard outbound calls and routed through your carrier's normal call routing. Work with your telephony carrier to understand its emergency-calling capabilities and compliance obligations.

**Where:** This change is available in Salesforce orgs with these [telephony models](https://help.salesforce.com/s/articleView?id=service.voice_editions.htm&type=5&language=en_US).

- Salesforce Voice (Native Telephony)