---
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title: Validate and Calibrate Agent Responses with C360 Semantic Model Questions and Business Preferences
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version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_tua_c360_calibration.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_tua_c360_calibration.htm&release=262.0.0&type=5
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content_type: documentation
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description: The C360 Semantic Model now comes with a large set of potential questions that your users might ask Tableau Agent with conversational analytics. In Tableau Next Q&A Calibration, you can view the answers to the questions to verify the agent’s accuracy. With your input, the agent can respond consistently and accurately to semantically similar questions. The C360 Semantic Model also includes Business Preferences that define sales, service, and marketing terms to provide additional context for the agent.
products:
  - Cross Cloud
release: "262"
---
# Validate and Calibrate Agent Responses with C360 Semantic Model Questions and Business Preferences

The C360 Semantic Model now comes with a large set of potential questions that your users might ask Tableau Agent with conversational analytics. In Tableau Next Q&A Calibration, you can view the answers to the questions to verify the agent’s accuracy. With your input, the agent can respond consistently and accurately to semantically similar questions. The C360 Semantic Model also includes Business Preferences that define sales, service, and marketing terms to provide additional context for the agent.

**Where:** This change applies to Lightning Experience with Data 360 and Tableau Next in Enterprise, Performance, and Unlimited editions.

**How:** In Tableau Next, in the left pane, click **Q&A Calibration**. In the Semantic Model menu, select the **C360 Semantic Model**. The Q&A Calibration window has pre-populated questions for you to test against your data. All of the questions are initially classified as **Needs Validation** until you test them and change the classification.

You can also correct inaccurate answers, remove irrelevant questions, and add your own questions. Some questions aren’t needed because they refer to objects in the C360 Semantic Model that your org doesn’t use. For questions you don’t want, open the menu in that row and select **Delete**.

The Business Preferences help Tableau Agent to correctly assess business terms that are used in the standard Salesforce objects included in the C360 Semantic Model. To add your own preferences, you can extend the model.

#### See Also

- [_Salesforce Help_: Use Calibration to Improve Accuracy in Tableau Agent](https://help.salesforce.com/s/articleView?id=analytics.tua_data_sdm_qa_calibration.htm&language=en_US)
- [_Salesforce Help_: Business Preferences for Tableau Agent](https://help.salesforce.com/s/articleView?id=analytics.c360_a_sl_biz_preferences.htm&language=en_US)
- [_Salesforce Help_: The C360 Semantic Model](https://help.salesforce.com/s/articleView?id=analytics.c360_a_sl_c360sdm_intro.htm&language=en_US)