Agentforce Conversation Client (ACC) provides the necessary front-end infrastructure to bridge the gap between raw AI data and a fully functional, interactive user experience for employee agents within Salesforce Lightning and external web applications.
- Open Links from ACC Web SDK Embedded Experiences in a New Browser Tab
Supported links in the Agentforce Conversation Client (ACC) Web SDK—such as hyperlinks with absolute or relative URLs—now open in a new browser tab. This update improves navigation for those links when developers integrate Agentforce Employee Agent (AEA) conversational experiences into external web applications. - Customize Images in ACC Web SDK Embedded Experiences
Developers can customize supported visual elements in the Agentforce Conversation Client (ACC) Web SDK with their own images. This update provides more branding flexibility when developers integrate Agentforce Employee Agent (AEA) conversational experiences into external web applications.