---
schema_version: "1"
id: 3b11857a577a925320cd8db92ec6416e60f1c7d4ab0a5105594060a7bfd06e01
title: Customize Salesforce Voice by Using Toolkit API
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_toolkit_api_customize_voice.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_toolkit_api_customize_voice.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 5455d311b172aad994e1b20d0f0bbcdd98bfa5e40597f3c7ae7ff638ede3e06a
description: The Toolkit API feature provides APIs, methods, and events to build and customize voice-enabled components by using LWC or Aura. You can control call actions, subscribe to telephony lifecycle events, and access real-time call data.
products:
  - Cross Cloud
release: "262"
---
# Customize Salesforce Voice by Using Toolkit API

The Toolkit API feature provides APIs, methods, and events to build and customize voice-enabled components by using LWC or Aura. You can control call actions, subscribe to telephony lifecycle events, and access real-time call data.

**Where:** This change applies to Salesforce Voice (Native Telephony). Previously supported on Salesforce Voice with Telephony Providers, this feature is now fully supported on Agentforce Contact Center. This change is available in Salesforce orgs with these [telephony models](https://help.salesforce.com/s/articleView?id=service.voice_telephony_models.htm&type=5&language=en_US).

- Salesforce Voice (Native Telephony)
- Salesforce Voice with Amazon Connect
- Salesforce Voice with Partner Telephony
- Salesforce Voice with Partner Telephony from Amazon Connect

[View supported editions for Salesforce Voice.](https://help.salesforce.com/s/articleView?id=service.voice_editions.htm&type=5&language=en_US)