Salesforce now requires email domain verification to send email. If you use Einstein Activity Capture, update to use Sync Email as Salesforce Activity, migrate to Microsoft Graph, and prepare of other changes around reporting and activity metrics. Prepare for product retirements including Lightning Sync, Salesforce for Outlook, and Salesforce to Salesforce.
- Email Configuration
Salesforce now requires email domain verification to send email. Verify your email-sending domains, and enable a substitute email address for users whose domains you can't verify. If you previous worked with Salesforce to disable email change verifications, use a DKIM key or an authorized email domain instead. - Einstein Activity Capture
Einstein Activity Capture is changing. Update to use Sync Email as Salesforce Activity before you’re automatically migrated. And, if you use Microsoft Office 365, upgrade your connection for Einstein Activity Capture to Microsoft Graph by August 2026. - Lightning Sync
Lighting Sync is retiring in 2027. Migrate to Einstein Activity Capture to continue syncing events and contacts from a connected account to Salesforce. If you use Lightning Sync with Microsoft® Exchange Web Services, upgrade your connection to Microsoft Graph before October 2026 to avoid service disruption. - Salesforce for Outlook
Full product retirement for Salesforce for Outlook is scheduled for December 2027. If you’re sticking with Salesforce for Outlook for now, you can access past release notes about the current version from the Trailblazer Community. - Outlook Integration
Outlook Integration replaces Salesforce for Outlook and gives users new capabilities, like the use of Agentforce for emails. - Salesforce Inbox
Check out the latest improvements to Salesforce Inbox.