Connect Prospecting Agents to your own external data vendor by replacing the standard Prospecting actions with Apex classes or autolaunched flows that preserve the expected inputs, outputs, and response JSON.
Where: This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Sales or Agentforce for an Industry add-on, or in Agentforce 1 Sales and Industry Editions where included. Requires each user to have the Agentforce for Sales or Agentforce for an Industry add-on to access actions.
When: This change is available starting in early July.
How: Create Apex classes with InvocableMethod or autolaunched flows and custom agent actions to replace the standard agent actions Prospecting Agent calls on.