Prospecting admins and sales reps can view their prospecting agents’ activity from the Agent Activity tab on the Prospecting page. Drill into each session to see how many records the agent searched and why it qualified or disqualified each one. Previously, reps saw only the prospects an agent surfaced, without visibility into the records it searched or excluded.
Where: This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Sales or Agentforce for an Industry add-on, or in Agentforce 1 Sales and Industry Editions where included. Requires each user to have the Agentforce for Sales or Agentforce for an Industry add-on to access actions.
When: This change is available starting in mid-August.
How: On the Prospecting page, go to the Agent Activity tab.