---
schema_version: "1"
id: 73d683d39c89630d943d43527c883e838aad91fefd63bf5af11d36b1864c82b4
title: Qualify Contacts and Person Accounts with Agentforce
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_sales_agents_contacts_accounts.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_sales_agents_contacts_accounts.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: dc83d1acc33aa3573f7ee26e1e33780a56d2239dfd4466bcc2c108d377a2264f
description: Seamlessly qualify Contacts and Person Accounts to build a stronger pipeline with Agentforce for Sales. This enhancement allows your agent to determine how strong of a fit a prospect is based on their conversation and how well they meet your Ideal Customer Profile (ICP). Qualification helps sales reps focus on high-potential deals, improving overall efficiency and conversion rates.
products:
  - Cross Cloud
release: "262"
---
# Qualify Contacts and Person Accounts with Agentforce

Seamlessly qualify Contacts and Person Accounts to build a stronger pipeline with Agentforce for Sales. This enhancement allows your agent to determine how strong of a fit a prospect is based on their conversation and how well they meet your Ideal Customer Profile (ICP). Qualification helps sales reps focus on high-potential deals, improving overall efficiency and conversion rates.

**Where:** This change applies to Lightning Experience in Enterprise, Performance, and Unlimited editions with Sales and Einstein for Sales. Setup for agents is available on the desktop site.

**When:** This functionality became available starting April 12, 2026.

**Why:** Previously, Qualification supported only Lead records. Now, you can use Qualification for Contacts and Person Account records as well. This enhancement enables Lead Generation and Lead Nurturing Agents to qualify a broader range of prospects.

**How:** From Salesforce Go, go to the agent configuration for Inbound Lead Generation or Lead Nurturing, then navigate to the Qualification section and select the desired object(s).