It's easier to use preconfigured data streams to bring Agentforce Public Sector data into Data 360. Instead of installing a data kit to install data streams, you can now set up data streams in Setup. Simplify and accelerate your implementation with data streams that include ready made mappings to Data Model Objects. Stream data only for the solutions you need, such as Licensing and Permitting, Social Program Management, and Talent Recruitment Management. Then, combine this data with external sources to build a unified view of constituents, get new insights, and ground your Agentforce actions.
Where: This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions where Agentforce Public Sector and Data 360 are enabled.
Who: Users in the Salesforce org with Public Sector data require the Data 360 Salesforce Connector permission set. Users in the Data Cloud org require the Data Cloud Admin permission set.
How: Begin by setting up Data 360 for Public Sector, and connect your Public Sector and Data 360 orgs. Then set up the Public Sector data kit.