---
schema_version: "1"
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title: Take Advantage of Agentforce IT Service for Public Sector
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_public_sector_IT_service.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_public_sector_IT_service.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
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description: Achieve compliance and reduce risk by standardizing how you deliver IT support services across every channel. Use AI and process automation to optimize IT operations, reduce costs, and improve the efficiency of public services for every government agency.
products:
  - Cross Cloud
release: "262"
---
# Take Advantage of Agentforce IT Service for Public Sector

Achieve compliance and reduce risk by standardizing how you deliver IT support services across every channel. Use AI and process automation to optimize IT operations, reduce costs, and improve the efficiency of public services for every government agency.

**Where:** This change applies to Lightning Experience in Enterprise, Performance, Unlimited, and Developer editions where Agentforce Public Sector, formerly Public Sector Solutions, is enabled.

#### See Also

- [Agentforce IT Service](https://help.salesforce.com/s/articleView?id=release-notes.rn_agentforce_it.htm&language=en_US)