Salesforce Point of Sale Version 12.1.1

The 12.1.1 release occurs between May 29 and June 4, 2026.

The release is available to test May 29, 2026. ABM date: June 4, 2026. Hyperforce Production date: June 4, 2026.

Your testing team may find the available version 12.1.1 (27710) available to test in their TestFlight application.

  • Increase Add-On Revenue and Speed Up Checkout with Pre-Selected Product Add-Ons
    Drive higher attach rates with add-on toggles that are enabled by default on the product detail page. Pre-selected toggles reduce transaction friction and speed up checkout without requiring associates to manually select each add-on.
  • Eliminate Manual Follow-Ups and Close Payments Faster with the Remote Pay by Link Report
    View all remote payment activities in a consolidated report on the POS app. Visual alerts in the queue notify associates when a customer completes a remote payment, eliminating the need for manual follow-ups. Identify failed or expired payment links at a glance to resolve issues quickly and keep transactions moving.
  • Grow In-Store Sales by Supporting Online Order Exchanges
    Process exchanges for Buy Online, Return In Store orders directly in the POS app. Previously, the system blocked adding new items to the cart for online returns. You can now help customers exchange online purchases for different items in person, keeping revenue in your stores and reducing return shipping costs.
  • Deliver Consistent Checkout Experiences with Date Selection for All Fulfillment Methods
    Offer delivery and pickup date selection for store-based shipments and auto-routed pickups, not just standard shipping. The date-picker component now supports all omnichannel fulfillment methods at the delivery group level. This extended date-picker support eliminates the need for custom date-selection implementations and enables you to configure schedules to match your business requirements.
  • Synchronize Restocking Fee Data with Salesforce Order Management
    Eliminate manual reconciliation and keep your order and payment records accurate by posting restocking fee details directly to Salesforce Order Management. Gain precise visibility into custom payment attributes throughout the refund process, giving your finance and operations teams the real-time data they need to act faster and close the books with confidence.
  • Fulfill Orders Faster with Visual Product Search
    Search for products by capturing photos with the POS device camera instead of relying on text and barcodes. This visual approach speeds up product identification during order fulfillment for omni-channel orders, reducing errors and helping store associates locate items more quickly and accurately.
  • Build a Complete Customer View with Enhanced Customer 360 Profile Capabilities
    Customer 360 now displays richer customer information and cross-channel shopping activity. Configure PS tags to show government ID and company details including tax IDs and business addresses. You can also view customer wishlists from your commerce system, and add those items directly to the cart.
  • Scale Global Operations with Granular Tax Configuration
    Manage multiple tax accounts across a large organization by configuring reference codes at the store level. This update enables stores in different regions or under different brands to perform tax calculations that use separate profiles. By specifying a store record field for these codes, you gain localized control over tax auditing while maintaining a global fallback for simplified administration.
  • Streamline Global Blue Tax-Free Refunds and Stay Compliant in Italy
    Activate Global Blue tax-free issuance in Italy and automatically generate sequential document numbers for Global Blue tax forms, ensuring compliance with fiscalization requirements for the tax-free flow. This update enables merchants in Italy to maintain the required consecutive numbering across all tax-free documents directly within the POS. Merchants can also track these documents through their entire lifecycle with records stored permanently on the associated order.
  • Track Multistore Orders More Efficiently with Store ID in Order Numbers
    Include store identifiers directly in order numbers for faster order tracking and fulfillment. You can customize the order number prefix to add the store ID automatically to every online order, eliminating extra lookup steps when processing orders from multiple locations.
  • Automate Franchise Promotion Monitoring and Eliminate Manual Oversight
    Monitor promotion changes across your franchise with automated event triggers. Automated triggers capture create, update, and delete events and send the modified promotion data to your downstream systems. This event-driven integration eliminates manual synchronization and provides consistent promotional strategies across locations.