Salesforce Point of Sale Version 12.3.1

The 12.3.1 release occurs between July 31 and August 6, 2026.

The release is available to test July 31, 2026. ABM date: August 6, 2026. Hyperforce Production date: August 6, 2026.

Your testing team may find the available version 12.3.1 (27907) available to test in their TestFlight application.

  • Maintain Consistent Product Information Across Online and Store Sales Channels
    View unified product data synced automatically from B2C Commerce to Point of Sale. With catalog unification, B2C Commerce becomes the source of truth for product information, eliminating duplicate data entry and ensuring accuracy across sales channels. Products, scheduled feeds, and field mappings become view-only in CMS Hyperforce.
  • Protect Store Sales During Outages with Centralized Offline Controls
    Switch registers to offline from a centralized dashboard during network disruptions or scheduled maintenance. Managing offline events centrally eliminates configuring individual devices on the floor, keeping checkout lines moving and preventing lost sales. Real-time event tracking, immutable audit logs, and safeguards against accidental scope reduction ensure operational control throughout an incident.
  • Customize In-Store Experiences with Customer 360 for Clienteling in Point of Sale
    Configure Customer 360 in Point of Sale to give store associates a unified view of customer data from Commerce or Service. Select providers for individual modules, including customer profiles, wish lists, online carts, addresses, order history, and loyalty, to match your commerce architecture. With real-time access to cross-channel customer information in the POS app, associates can deliver personalized service and build stronger customer relationships.
  • Protect Order Integrity by Restricting Cart Fulfillment Switching
    Prevent downstream order errors by locking active carts to their initial fulfillment type. You can configure these restrictions to safeguard complex workflows for made-to-order and off-the-shelf products. You can also receive clear on-screen notifications and resolution paths when the app blocks a restricted transition.
  • Streamline In-Store Fulfillment with Enhanced BOPIS Flows
    Optimize store operations by managing item cancellations directly within the packing workflow. Store associates can process full or partial item cancellations during packing, reprint identical packing slips, and release canceled order inventory back to stock by using the new unpack flow. The app also surfaces pickup deadlines so your team can prioritize expiring orders.
  • Streamline Mixed Cart Checkouts with Adyen Tokenization and Partial Capture
    Adyen payment gateways now secure card tokens during Endless Aisle and mixed cart transactions to effortlessly handle future reauthorizations. The gateway prompts customers for clear payment consent, immediately capturing the in-store total while authorizing the remaining balance. This enhancement works with card terminals and tap-to-pay payments. Previously, Endless Aisle order flows lacked card tokenization support.
  • Streamline Digital Agreement Signing During Checkout with an Enhanced User Experience
    Guide customers through the required digital contracts smoothly during the checkout process. Automatically prompt customers to log in, view required contract layouts based on product attributes, and complete multiple documents sequentially by using a direct flow. This update makes sure that the app collects and verifies all necessary signatures before placing an order.
  • Centralize Point of Sale Security with Enterprise Single Sign-On
    Connect Point of Sale to your primary identity provider, such as Azure AD (Entra ID) or OneLogin, through Salesforce Identity. Centralizing access management helps enforce corporate password policies and reduces security risks across retail locations. You can log in with your corporate credentials, streamlining app access and reducing password fatigue on the floor.
  • Streamline Global Compliance with Avalara Value-Added Tax Integration
    Sync accurate tax data effortlessly by implementing the latest Avalara compliance requirements. Send tax-inclusive pricing fields directly in your requests to ensure Avalara uses the correct base amount for calculations. The system also maps the returned external tax ID to downstream systems to simplify your auditing workflows. You can activate these features instantly using a simple toggle in your CMS settings.
  • Display Itemized Line-Level Taxes and Fees Directly on Receipts
    Itemize specific item taxes and regional fees directly beneath individual products on printed and electronic receipts. Configure eligible tax codes in your tax settings to display fees only when applicable, maintaining clean, clutter-free receipts, speeding up checkout times, and reducing post-purchase customer inquiries.
  • Prevent Transaction Failures with Real-Time Tax and Fiscal Connector Monitoring
    Track tax software and fiscal middleware health in real time with automated performance monitoring. Set up custom alerts to catch latency spikes, errors, and timeouts across supported providers, enabling quick shifts to fallback processing before impacting checkout. Configuring location-specific threshold settings provides granular control over system stability and reduces manual coordination during outages.
  • Resolve Shipment Variances Quickly with the ASN Discrepancy Report
    Track and review shipping mismatches directly within the POS app when scanned inventory doesn’t match expected quantities. The receiving discrepancy report highlights short or over counts in red alongside receiving details, dates, and approval tracking. You can also export findings to a CSV file for seamless downstream auditing.
  • Eliminate Manual Price Adjustments During Promotional Product Exchanges
    Maintain consistency for your customers by automatically honoring original discount prices during an exchange. This update removes the need for store associates to manually override pricing when an item's original promotion is no longer active.