---
schema_version: "1"
id: 55a0376f1c15e80a5e54c2ea548b8fd48e3d670b31b610ba3aff3d9d0ca8e301
title: Increase Warranty Revenue and Reduce Friction at the Point of Sale
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_pos_dynamic_warranty.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_pos_dynamic_warranty.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d139223805aa03c4537051c0001c6fc007eacdd14bb015274cf24eb03c2ec2c6
description: Give your store associates the flexibility to offer the right warranty coverage at the right moment without creating order management headaches. The POS system automatically calculates warranty options based on eligible cart subtotals. With the right approval policy, associates can adjust warranty coverage for specific products at the point of sale. Also, you can require warranty checks before completing checkout. This capability integrates with a new warranty retrieval SPI, enabling a straightforward way to connect your current warranty catalog to the POS experience.
products:
  - Cross Cloud
release: "262"
---
# Increase Warranty Revenue and Reduce Friction at the Point of Sale

Give your store associates the flexibility to offer the right warranty coverage at the right moment without creating order management headaches. The POS system automatically calculates warranty options based on eligible cart subtotals. With the right approval policy, associates can adjust warranty coverage for specific products at the point of sale. Also, you can require warranty checks before completing checkout. This capability integrates with a new warranty retrieval SPI, enabling a straightforward way to connect your current warranty catalog to the POS experience.

**Where:** This change applies to Point of Sale.

**How:** First, go to **Store Management** | **Integrations** | **Custom Connectors** and configure the Warranty Lookup SPI connection. To make products eligible for the warranty SPI, create a warranty product class. In CMS, go to **Products** | **Product Class**, and then click **New**. Name the product class as Warranty (1) and enable **Warranty SKU** (2). Add the warranty deep link to your Cart Options layout.

![Warranty SPI connection in integrations.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-release-notes-salesforce_release_notes-262-0-0-production-enus/e945111b-3e0a-4011-accc-d5949363bfcc/salesforce_release_notes/images/commerce/rn_comm_pos_warranty_spi.png) ![Product class settings.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-release-notes-salesforce_release_notes-262-0-0-production-enus/e945111b-3e0a-4011-accc-d5949363bfcc/salesforce_release_notes/images/commerce/rn_comm_pos_dynamic_warranty.png)

#### See Also

- [_Salesforce Developer:_ Point of Sale API Release Notes (can be out of date or unavailable during preview)](https://developer.salesforce.com/docs/commerce/retail-cloud/references/about-retail-cloud-api/about.html)
- [_Salesforce Help:_ Manage Product Warranties (can be out of date or unavailable during preview)](https://help.salesforce.com/s/articleView?id=commerce.rt_pos_orders_manage_warranty.htm&language=en_US)