---
schema_version: "1"
id: d742b5032d95b0f70f523586198ab644f48e268e450f72b25d9fdd02c33e8e16
title: Standard Omni-Channel Is Scheduled for Retirement
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_omnichannel_stnd_eol.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_omnichannel_stnd_eol.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3cb72fa145aa1f2a59c3df8cd6f5b5bf695567aaea4446db6f50488a68863d51
description: Standard Omni-Channel is scheduled for retirement in Summer ‘26. To make sure that your users maintain their routing workflows and gain access to the latest features, Salesforce automatically upgrades your org to Enhanced Omni-Channel during the Summer ‘26 rollout.
products:
  - Cross Cloud
release: "262"
---
# Standard Omni-Channel Is Scheduled for Retirement

Standard Omni-Channel is scheduled for retirement in Summer ‘26. To make sure that your users maintain their routing workflows and gain access to the latest features, Salesforce automatically upgrades your org to Enhanced Omni-Channel during the Summer ‘26 rollout.

**Where:** This change applies to Lightning Experience in Enterprise, Unlimited, and Performance editions.

#### See Also

- [_Salesforce Help_: Upgrade Standard Omni-Channel to Enhanced](https://help.salesforce.com/s/articleView?id=service.omnichannel_upgrade_standard_to_enhanced.htm&language=en_US)
- [_Salesforce Knowledge Article_: Standard Omni-Channel Retirement](https://help.salesforce.com/s/articleView?id=004868010&type=1&language=en_US)