Use New Messaging Engagement DMO Fields

Unified WhatsApp users can access the following new fields on the Messaging Engagement Data Model Object (DMO).

Where: This change applies to Unified WhatsApp, which is available in:

  • Enterprise and Unlimited Editions for Service Cloud.
  • Growth or Advanced Editions for Marketing Cloud Next.
  • Pro+, Corporate+, and Enterprise+ Editions for Marketing Cloud Engagement.

How: Access the following new fields on the Messaging Engagement Data Model Object (DMO).

  • Message Pricing Category
  • Referral Click Id
  • Referral Source Id
  • Referral Source Type
  • Send Time Parent Social Id
  • Send Time Social Id
  • Send Time Username
  • Sender Account