To send SMS messages in India and adhere to Telecom Regulatory Authority of India (TRAI) regulations, upload Distributed Ledger Technology (DLT) templates to Marketing Cloud Next. Reduce spam and improve message deliverability, ensuring your SMS campaigns in India reach customers without delay.
Where: This change applies to Salesforce Enterprise and Unlimited editions for Marketing Cloud Next Growth and Advanced editions with the SMS add-on.
How: In Marketing Cloud Setup, an admin can upload DLT templates on the India DLT Headers & Templates page.
SEE ALSO | Salesforce Help: Guide for Sending SMS Messages to India
SEE ALSO | Salesforce Help: Upload India DLT Headers and Templates