---
schema_version: "1"
id: 3013e7667f37d52003c1b95a407f4eaf02e5b3ad14ba22437611bf4ce72b2cc6
title: Marketing Cloud Engagement
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_marketing_engagement.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_marketing_engagement.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0b69c0e10e00af4a90b802cc82b3568587889e26831a97f5e11ad20fbca19c50
description: In Summer ’26, we updated some features for Marketing Cloud Engagement and improved connectivity in Marketing Cloud Engagement+. Highlights include new functionality support on Journey Dashboards, messaging capabilities, and AI agent integration.
products:
  - Cross Cloud
release: "262"
---
# Marketing Cloud Engagement

In Summer ’26, we updated some features for Marketing Cloud Engagement and improved connectivity in Marketing Cloud Engagement+. Highlights include new functionality support on Journey Dashboards, messaging capabilities, and AI agent integration.

To learn more about the Marketing Cloud Next updates that are also available to Engagement+ users, see [Marketing Cloud Next Release Notes](https://help.salesforce.com/s/articleView?id=release-notes.rn_marketing.htm&release=262&type=5&language=en_US).

- **[Organize Your Journeys and Enhance Performance](https://help.salesforce.com/s/articleView?id=release-notes.rn_mce_parent_journeys.htm&release=262.0.0&type=5)**  
    Improve journey performance with new configuration recommendations, and manage your journeys more efficiently by using bulk selection on the Journey Dashboard.
- **[Unify SMS Messaging and Consent for Marketing Cloud Next](https://help.salesforce.com/s/articleView?id=release-notes.rn_mce_parent_sms.htm&release=262.0.0&type=5)**  
    The United States and Canada SMS short and long codes that you use in Marketing Cloud Engagement are now supported for next-gen messaging. Marketers can also map consent across apps to sync the subscriber’s status and help maintain compliance.
- **[Optimize WhatsApp Campaigns with Ad Tracking and In-Chat Payments](https://help.salesforce.com/s/articleView?id=release-notes.rn_mce_parent_whatsapp.htm&release=262.0.0&type=5)**  
    Close deals quickly and accurately measure ad spend effectiveness with new WhatsApp integration capabilities. You can now automatically track inbound WhatsApp conversations from your Meta ads and send payment options to customers in India directly within a chat.
- **[Explore New AI Capabilities](https://help.salesforce.com/s/articleView?id=release-notes.rn_mce_parent_einstein_analytics.htm&release=262.0.0&type=5)**  
    Expand your AI options by integrating your LLM with the Model Context Protocol (MCP) server.
- **[Other Features](https://help.salesforce.com/s/articleView?id=release-notes.rn_mce_parent_other_features.htm&release=262.0.0&type=5)**  
    Learn about other changes that we made in Summer ’26.
- **[Archived Release Notes](https://help.salesforce.com/s/articleView?id=release-notes.rn_marketing_engagement_archive.htm&release=262.0.0&type=5)**  
    Marketing Cloud Engagement release notes from Spring ’24 and earlier are available for PDF download. To find updates from Summer ’24 through our last release, select a release from the dropdown menu in the toolbar.