---
schema_version: "1"
id: a307f5a7662e28ffe74f3a9f9e92a4ef8dd6494011fbdb7c0399ce383edcfac0
title: Keep Your Presentation Context in Focus in the Service Console
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_lsc_customer_engagement_presentation_player_service_console.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_lsc_customer_engagement_presentation_player_service_console.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 17d1ea0ab8038b78630b8563f4f7cf2fec93d981878b44a2377c79be83051773
description: The presentation player now opens as a subtab instead of a full-page window in the Service Console. Sales reps get a uniform view across the Visit Engagement experience with less page switching and fewer clicks. They can navigate between presentation materials, visit details, and related case or accounts records without closing their active window to deliver a more informed and personalized sales experience.
products:
  - Cross Cloud
release: "262"
---
# Keep Your Presentation Context in Focus in the Service Console

The presentation player now opens as a subtab instead of a full-page window in the Service Console. Sales reps get a uniform view across the Visit Engagement experience with less page switching and fewer clicks. They can navigate between presentation materials, visit details, and related case or accounts records without closing their active window to deliver a more informed and personalized sales experience.

**Where:** Lightning Experience in Enterprise and Unlimited editions with the Life Sciences Cloud license and the Life Sciences Cloud for Customer Engagement add-on license, and where the Life Sciences Cloud for Customer Engagement managed package is installed.

#### See Also

- [_Salesforce Help_: Manage Visits from Service Console](https://help.salesforce.com/s/articleView?id=ind.lsc_visit_management_manage_from_service_console.htm&language=en_US)