---
schema_version: "1"
id: ecf9ba79d49bb7d4a5a0f9f121173a5879e3633ae36a51dbe9ddc7dce0787cd7
title: Manage Insights, Inquiries, and Visits for Institutional Doctor Accounts
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_lsc_customer_engagement_capture_insights.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_lsc_customer_engagement_capture_insights.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: ede35c24f006e93195133bffaa4994aebe64699da68b4b80ea5fefa6c8370f1c
description: Sales reps can now record insights, track inquiries, and schedule visits for an Institutional Doctor (Ins Doc) account. Reps can access an Ins Doc account's inquiries and insights on the Ins Doc account page. They can also use Calendar to schedule visits.
products:
  - Cross Cloud
release: "262"
---
# Manage Insights, Inquiries, and Visits for Institutional Doctor Accounts

Sales reps can now record insights, track inquiries, and schedule visits for an Institutional Doctor (Ins Doc) account. Reps can access an Ins Doc account's inquiries and insights on the Ins Doc account page. They can also use Calendar to schedule visits.

**Where:** This feature is available in:

- Lightning Experience in Enterprise and Unlimited editions with the Life Sciences Cloud license and the Life Sciences Cloud for Customer Engagement add-on license, and where the Life Sciences Cloud for Customer Engagement managed package is installed.
- Life Sciences Cloud mobile app for iOS (iPad only).

**How:** To give your reps access to insights and inquiries for an Ins Doc account, add the Insights and Inquiries related lists to the Ins Doc account page layout.

#### See Also

- [_Salesforce Help_: Use Ins Doc Account Feature](https://help.salesforce.com/s/articleView?id=ind.lsc_customer_engagement_account_management_ins_doc_use.htm&language=en_US)