---
schema_version: "1"
id: cf04e0c97149c2bee3eead064cfd9b825b513bd3ddbcfc0d4a7e677318b0ffa4
title: Link Voice Calls to Work Orders Directly
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_link_calls_to_work_orders.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_link_calls_to_work_orders.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b1bf15b6b40f4780b68b7942bf00bf21b000cfb1febefbecc3a6f61c6ee5a905
description: The RelatedId field on the VoiceCall object now supports WorkOrder, so reps can directly link voice calls to work orders without any custom development. This gives reps full call history right from the WorkOrder record, saving time and manual effort.
products:
  - Cross Cloud
release: "262"
---
# Link Voice Calls to Work Orders Directly

The RelatedId field on the VoiceCall object now supports WorkOrder, so reps can directly link voice calls to work orders without any custom development. This gives reps full call history right from the WorkOrder record, saving time and manual effort.

**Where:** This change is available in Salesforce orgs with these [telephony models](https://help.salesforce.com/s/articleView?id=service.voice_telephony_models.htm&type=5&language=en_US).

- Salesforce Voice (Native Telephony)
- Salesforce Voice with Amazon Connect
- Salesforce Voice with Partner Telephony
- Salesforce Voice with Partner Telephony from Amazon Connect

[View supported editions for Salesforce Voice.](https://help.salesforce.com/s/articleView?id=service.voice_editions.htm&type=5&language=en_US)

#### See Also

- [_Developer Guide_: VoiceCall](https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_voicecall.htm)