Accelerate time-to-value for Agentforce IT Service with best-practice configurations that simplify day-one sandbox setup. Choose between a standard solution to automate metadata installation and feature enablement, or use a custom solution to selectively deploy specific capabilities tailored to your organization. Use the new feature set Accelerate Trust with Unified Risk and Compliance to easily configure core IT Compliance features such as Risk Management, Regulation Management, Compliance Controls, Policy Management, Evidence Management, Issue Management, and Policy M365 Management.
Where: This change applies to Lightning Experience in Enterprise, Unlimited, and Developer editions.
How: Go to Salesforce Go from the gear menu or the main Setup menu and select IT Service Solution to install initial setup solution for IT Service. To set up IT Compliance, select Accelerate Trust with Unified Risk and Compliance.