New and Changed Objects for Agentforce IT Service

Do more with the new and changed Agentforce IT Service objects.

Changed Objects

Store the order of clause versions linked to a specific policy version.: Use the new ClauseOrder field on the existing CompliancePlcyCmplClVer object.
Indicate the order position of a compliance policy clause version associated with a compliance policy version.: Use the new SequenceNumber field on the existing CompliancePlcyCmplClVer object.

New Objects

Store the parameters and scope of a compliance audit engagement, including the time, evaluation criteria, and targets.: Use the new ComplianceAudit object.
Store the association between a compliance audit and a policy clause to track which requirements are being audited.: Use the new ComplianceAuditPolicyClause object.
Store the association between a compliance audit and a policy clause to track which requirements are being audited.: Use the new ComplianceAuditRegClause object.
Store the relationship between a compliance audit and the risks identified within the audit boundaries.: Use the new ComplianceAuditRisk object.
Store groups of evidence artifacts, such as documents or digital records, gathered to support specific compliance evidence requests.: Use the new ComplianceEvidenceArtifact object.
Store request records created as part of the evidence collection to verify compliance with internal controls, policies, or regulatory standards.: Use the new ComplianceEvidenceRequest object.
Store the relationship between a compliance evidence request and its related artifacts.: Use the new ComplianceEvidRqstArtifact object.
Store the actual policy or communication being distributed, such as a new policy announcement, to enable central management of policy distribution campaigns.: Use the new CompliancePolicyComms object.
Identify the individual users or groups who are participants in a specific policy announcement to enable targeted policy distribution.: Use the new CompPlcyCommsRecipient object.
Store the record of policy acknowledgment to confirm when a recipient has read and acknowledged a communication.: Use the new CompPlcyCommsResponse object.
Store information about a gap, deficiency, or violation identified during a risk assessment, control testing, or an audit.: Use the new ComplianceIssue object.
Store the relationship between an issue and a compliance audit where the gap was identified.: Use the new CmplIssueCmplAudit object.
Map a compliance issue to the specific controls that failed, enabling detailed deficiency analysis.: Use the new CmplIssueControlVer object.
Store an association between an issue and a specific policy or internal standard that has been violated to show the regulatory impact of a gap.: Use the new CmplIssueCmplPlcyVer object.
Store the association between an issue and the specific regulation or regulatory clause that has been breached.: Use the new CmplIssueRegulationVer object.
Store the mapping of a single issue to multiple risks to show how a gap impacts various risk factors.: Use the new CmplIssueRiskAssoc object.
Track task outcomes and send processing signals between the agent and your compliance system for Compliance Background Agent processes.: Use the new CmplBackgroundProcEvent object.
Store information about an active, tracked risk within the risk register, including the threat and vulnerability details.: Use the new Risk object.
Map a risk to the specific business operations process it impacts to enable process owners to stay informed about risks that affect their work.: Use the new RiskBusinessOpsProcess object.
Map a risk to one or more mitigating controls from the Control Library to enable accurate calculation of residual risk.: Use the new RiskCmplCtlVersion object.
Store the quantitative or qualitative analysis of a risk at a specific point in time to enable periodic risk assessments and historical tracking.: Use the new RiskEvaluation object.
Map a risk evaluation record to the specific survey invitation sent to participants to enable lifecycle management of risk assessments.: Use the new RiskEvalSurveyInvt object.
Identify the individuals or groups involved in the risk management process and define their specific roles and involvement.: Use the new RiskParticipant object.
Map policy compliance requirements to a specific risk to enable risk officers to understand how policies influence organizational risk.: Use the new RiskPolicyClauseVersion object.
Map a risk record to the specific regulation clause version that governs it to enable identification of regulatory requirements relevant to a given risk.: Use the new RiskRegClauseVersion object.
Map a scope hierarchy, such as an application or department, to a specific risk to enable clear definition of the boundaries for a risk scenario.: Use the new RiskRelatedScope object.
Store predefined templates for common IT risks based on industry standards like ISO 27001 to enable simplified risk creation using a standard library.: Use the new RiskScenario object.
Define the categories of business entities, such as people, processes, or applications, whose risk must be managed to enable classification of risk boundaries.: Use the new RiskScopeType object.
Store the configuration that maps enum fields to their corresponding numeric values for different objects.: Use the new ObjectFieldValueMapping object.