Automate user lifecycles by synchronizing creations, updates, and deletions from Microsoft Entra ID to Salesforce to keep employee users consistent across platforms. Use this native synchronization to maintain a single source of truth, reflecting changes in real time without the need for additional flow connector licenses. By eliminating third-party connectors, you reduce architectural complexity and licensing costs while guaranteeing that employee access is automatically revoked or updated during lifecycle transitions. Maintain data integrity for historical records and provide IT teams with reliable and updated access controls.
Where: This change applies to Lightning Experience in Enterprise and Unlimited editions with Agentforce IT Service.