New and Changed Invocable Actions in Agentforce Health

Use the new invocable actions in Agentforce Health (formerly Health Cloud).

Build a FHIR-compliant payload to initiate eligibility and benefit verification for a member plan and clinical service request.

Use the new BuildEbvRequest action.

Parse the eligibility and benefit verification response from the isPriorAuthRequired call and extract the task ID for callback correlation.

Use the new ParseEbvResponse action.

Parse the first eligibility and benefit verification FHIR response and create coverage benefit records, including related benefit items and limits.

Use the new ParseEbvFhirResponse action.