Accelerate your collections process and reduce overdue invoices with an automated dunning experience. With the Dunning Orchestration Solution, you can automatically manage payment reminders by using Dynamic Revenue Orchestrator templates. Design segment-based dunning journeys to target specific customer groups for a more efficient revenue recovery.
Where: This change applies to Lightning Experience in Enterprise, Unlimited, and Developer editions of Agentforce Revenue Management, formerly Revenue Cloud, with the Revenue Cloud Growth or the Revenue Cloud Advanced license.
How: From the Initial Setup tab, filter Cloud by Revenue and Category by Data Pack to view the Dunning Orchestration Solution.
