---
schema_version: "1"
id: 2df61cbcfa41350ba3701236697271e2def958bb5b6332da2a5fbd952a57330a
title: Track Your Agentforce Service Contact Center Consumption in Digital Wallet
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_general_wallet_service_contact_center.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_general_wallet_service_contact_center.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0a6199d20c1cf9881a15ba58fc1cc7c8364fcbfeb874f3f057dbababc160e534
description: Track and analyze your Agentforce Contact Center telephony consumption in Digital Wallet. Usage is metered automatically and billed as Agentforce Contact Center voice credits. Understanding what gets billed, how credits are calculated, and where to monitor usage helps contact center administrators stay on top of costs and avoid surprises.
products:
  - Cross Cloud
release: "262"
---
# Track Your Agentforce Service Contact Center Consumption in Digital Wallet

Track and analyze your Agentforce Contact Center telephony consumption in Digital Wallet. Usage is metered automatically and billed as Agentforce Contact Center voice credits. Understanding what gets billed, how credits are calculated, and where to monitor usage helps contact center administrators stay on top of costs and avoid surprises.

**Where:** Digital Wallet is available in Lightning Experience in Enterprise and Unlimited editions.

**Who:** Digital Wallet is available to users with the View Consumption user permission.

**How:** From the App Launcher, select **Digital Wallet**, click the Consumption Cards tab, and then locate the Contact Center Credits consumption card.

#### See Also

- [_Salesforce Help_: About Digital Wallet](https://help.salesforce.com/s/articleView?id=xcloud.wallet_about.htm&language=en_US)
- [_Salesforce Help_: Learn About Service](https://help.salesforce.com/s/articleView?id=service.service_learn.htm&language=en_US)