---
schema_version: "1"
id: d8b9dad2b6277cb4349b5d9dc81e2bb9950625abe4734227b93cf908e44301fe
title: Keep Scheduled Appointments Intact When You Convert Leads
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_fieldservice_262_ws_keep_appts_convert_leads.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_fieldservice_262_ws_keep_appts_convert_leads.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0bf88eb8f2365a6191ada69c3dd94eeb10988cfa96366611344cfaa12311d0d5
description: When you convert a lead with scheduled appointments, automatically update the appointment records to associate with an account, contact, or opportunity. The scheduled service appointments are automatically updated and your service resources keep their commitments. Also, any existing scheduling policies and assignments continue to apply to these converted records.
products:
  - Cross Cloud
release: "262"
---
# Keep Scheduled Appointments Intact When You Convert Leads

When you convert a lead with scheduled appointments, automatically update the appointment records to associate with an account, contact, or opportunity. The scheduled service appointments are automatically updated and your service resources keep their commitments. Also, any existing scheduling policies and assignments continue to apply to these converted records.

**Where:** This change applies to Lightning Experience in Enterprise, Performance, and Unlimited editions. Workforce Scheduling is bundled as an add-on license for Public Sector Solutions. For more information, contact your Salesforce account executive.

**How:** From the App Launcher, open **Leads**. Open the lead record and click **Convert**.