Customize the Scheduling Console to give dispatchers the tools they need to work efficiently, directly from the Scheduling Console Settings page. Manage visibility, actions, layout, and scheduling behavior in a single place, without switching between multiple setup areas. You can adjust Gantt visibility, add custom actions for records and specific console sections, configure the service appointment layout, and manage scheduling behavior settings.
Where: This feature is available in Lightning Experience and Aura sites accessed through Lightning Experience in Enterprise, Unlimited, and Developer editions with the Field Service managed package installed.
How: To access the Settings page, from Setup, enter Scheduling Console Settings in the Quick Find box, then select Scheduling Console Settings. You can also access the page from the Scheduling Console page in Salesforce Go. Go to the Migrate to the Scheduling Console section and click Set It Up next to Customize the Scheduling Console.