Easily distinguish the dispatcher console interface, now renamed Classic Dispatch Console, from the new Scheduling Console. This change applies to the Field Service tab name in the Field Service app. If you’ve previously customized this tab label, your specific naming remains unaffected.
Where: This change applies to Lightning Experience and Salesforce Classic in Enterprise, Unlimited, and Developer editions with the Field Service managed package installed.
Why: As of Summer '26, the New Scheduling Console provides dispatchers with an intuitive interface designed to reduce cognitive load and simplify navigation. This sleek design eliminates friction, turning complex scheduling into a seamless, high-speed experience at any scale.