---
schema_version: "1"
id: 9a60ebf77e2d99d33d999b33644a9688751e9833226e1f34e22699cd5ff35557
title: Let Workers Manage Appointments with Agentforce Employee Agent
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/release-notes/262-0-0/rn_fieldservice_262_agentforce_employee.md
canonical_url: https://help.salesforce.com/s/articleView?id=release-notes.rn_fieldservice_262_agentforce_employee.htm&release=262.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0d37f5b0ccbd472ba761c60994025e106121a7c92f1884a7b54fa726ff3da566
description: Empower your workers to schedule and reschedule appointments with Agentforce Employee Agent. For example, this capability enables your mobile workers to schedule an appointment for a customer or make last-minute schedule changes directly from the Field Service mobile app, reducing overhead and increasing productivity.
products:
  - Cross Cloud
release: "262"
---
# Let Workers Manage Appointments with Agentforce Employee Agent

Empower your workers to schedule and reschedule appointments with Agentforce Employee Agent. For example, this capability enables your mobile workers to schedule an appointment for a customer or make last-minute schedule changes directly from the Field Service mobile app, reducing overhead and increasing productivity.

**Where:** This feature is available in Lightning Experience in Enterprise, Performance, Unlimited, and Developer Editions with Field Service and Foundations. Also available with Einstein 1 Field Service Edition or Agentforce 1 Field Service Edition.

**When:** The Field Service Scheduling for Employee agent is available in the new Agentforce Builder starting on July 20, 2026.

#### See Also

- [_Salesforce Help_: Set Up a Scheduling Agent for Field Service Mobile Workers](https://help.salesforce.com/s/articleView?id=service.mfs_agentforce_scheduling_employee.htm&language=en_US)