How and When Do Features Become Available?

Some features affect all users immediately after the release goes live. Consider communicating these changes to your users beforehand so that they’re prepared. Other features require direct action by an administrator before users can benefit from the new functionality.

Salesforce Overall

Learn about new features and enhancements that affect your Salesforce experience overall.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
General Enhancements
Turn Every Search into Action with Agentforce Coworker (Generally Available)     Yes  
Rotate Your Certificates More Frequently   Yes    
Validate Domain Information More Often   Yes    
Update Your mTLS Certificates   Yes    
Turn Every Search into Action with Agentforce Coworker (Beta)     Yes  
Get Ready for IPv6   Yes    
Find and Deploy Solutions Easily with Category Tags and Guided Selection     Yes  
Chatter Is Turned Off by Default in New Orgs   Yes    
Enable Accessibility Enhancements for Page Headers and Modal Windows When Zoom Is Greater Than 200% (Release Update)     Yes  
Enable Accessibility Enhancements for Date Pickers, Popovers, Bottom Utility Bars, Record Headers (Release Update)     Yes  
Enable Accessibility Enhancements for Cards, Docked Containers, Menu Lists, and Panels (Release Update)     Yes  
Enable Accessibility Enhancements for To Do Lists and Lightning Dual Listboxes When Zoom Is Greater Than 200% (Release Update)     Yes  
Track Your MuleSoft Credits in Digital Wallet     Yes  
Update Your Data Pipelines for the Chat Transcript Storage Migration   Yes    
PDF Retirement and Redirection   Yes    
Share Consumption Tags Data with Your Account Team     Yes  
Get Notified When Your License Utilization Crosses Alert Thresholds     Yes  
Gain Visibility for Purchased Product Quantities in License Utilization     Yes  
Pinpoint Specific Licenses with the License Utilization Search and Filter Features     Yes  
Track Your IT Hardware Asset Consumption in Digital Wallet     Yes  
Track Your Unlimited Buying Model Consumption in Digital Wallet     Yes  
Track Your Salesforce Message Credits - Partner Connect in Digital Wallet     Yes  
Track Your Agentforce Service Contact Center Consumption in Digital Wallet     Yes  
Track Your Agentforce Self Service Login Consumption in Digital Wallet     Yes  
Track Your Rich Communication Services Consumption in Digital Wallet     Yes  
Track Your Revenue Management Consumption in Digital Wallet     Yes  
Track Digital Wallet Product Limits Utilization     Yes  
New Invocable Actions in Digital Wallet     Yes  
Archive App
Manage Staged Data Before Archiving        
Test Archive Callouts in Apex with Mock HTTP Responses        
Integrate AI Agents with Archive Data Through the Archive Connect API        
Complete Unarchive Operations When Owners Are Inactive        
Choose How Archive Policies Handle Unsupported Objects     Yes  
Unarchive Up to 1,000 Records at Once from Archive Search        
Query Archived Data from Deleted Objects in Archive Apex        
Find Archived Records Faster with a Search Icon and Expanded Date Range        
Maintain Reliable Archive Performance with Request Rate Limits        
Monitor Archive Progress with New Activity Statuses        
Manage Data More Efficiently with New Archive App Settings        
Access Archive 2.0 Data in Salesforce Classic        
Rename Archive App Features to Align with Salesforce Standards        
Prepare for Retirement of Own Archive Managed Package and Legacy Archive        
Salesforce Foundations
Prioritize Your Top Leads with People Scoring in Foundations   Yes    
Turn Web Traffic into Actionable Insights with Web Tracking   Yes    
Skip the Wait When Sending Emails to Contact and Lead Lists in Foundations   Yes    
Streamline Billing by Managing Your Invoices in Salesforce Foundations     Yes  
Salesforce Data Pipelines
Increase Performance and Reliability with the Salesforce Data Pipelines Recipe Inspector Yes      
Export Recipe Schedules to Your External Calendar for Easy Tracking Yes      
Simplify Recipe Backup with Direct Upload and Download in Data Manager Yes      
Improve Snapshot Data Recipe Performance with Optimized Upsert and Delete Actions (Generally Available) Yes      
Output Your Salesforce Data Pipelines Data to Azure Data Lake (Generally Available) Yes      
Salesforce Scheduler
Show the Category-Specific Position on Waitlist Participant Cards     Yes  
Help Users Resolve Appointment Errors Faster with Custom Validation Messages     Yes  
Keep Custom Lobby Components in Sync with Territory Selections     Yes  
Grant Record Access for the Cancel Appointment Flow Action     Yes  
Salesforce My Trust Center
Stay Up to Date with the Salesforce My Trust Center (Generally Available) Yes      
Address Implementation Health Risks with Advisements (Beta)     Yes  

Agentforce

Supercharge your workforce efficiency with predictive and generative AI.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Agentforce Platform Features by Month
Agentforce
Organize Instructions with Markdown in Canvas View   Yes    
Choose a Voice Model for Your Agent in Agent Script        
Regression Test Your Agent Across Versions in Agentforce Testing Center        
Test Without Consuming Einstein Requests or Flex Credits in Testing Center        
Find the Right Grid Column Type with a Guided Browse Panel   Yes    
Send Records from List Views to Grid for AI Analysis   Yes    
Start Grid Workflows Faster with Reusable Templates   Yes    
Manage Agent Access in Agentforce Builder   Yes    
Get More Done in Canvas View with After Reasoning, System Variables, and Conflict Detection   Yes    
Support More Users with Enhanced Chat v2 Accessibility Improvements   Yes    
Extend Agentforce Solutions with Multi-Agent Orchestration (Generally Available)   Yes    
Easily Resolve Out-of-Sync MCP Server Registrations   Yes    
Add Tools from Salesforce-hosted MCP Servers to Your Agents   Yes    
Investigate Agents Faster with Streamed Session Trace Data Yes      
Apply Agentforce Coworker's Personal Context to Grid Worksheet Rows   Yes    
Read Agent Column Outputs as Formatted Text in Grid   Yes    
Evaluate Entire Conversations for Voice and Chat Agents with Testing Center in Agentforce Studio (Beta)     Yes  
Reserve Routable Phone Numbers for Agentforce Voice from More Countries   Yes    
Deploy Agentforce Voice in Japanese in Your Production Environment Yes      
Agentforce Voice Expands with 5 New Generally Available Languages Yes      
Analyze Sessions with Percentile Latency, Feedback, and Connected-Agent Data Yes      
Write Precise Agent-Level Instructions in Canvas View   Yes    
Understand an Agent at a Glance with an Agent Summary   Yes    
Adapt Your Agent's Responses to the User's Language (Beta)   Yes    
Register and Manage MCP Servers with Headless Tools        
Proactively Monitor Agent Health   Yes    
Greet Users with a Chat Invitation in Enhanced Chat v2   Yes    
Make Voice Conversations More Engaging in Enhanced Chat v2   Yes    
Deploy Agents to Enhanced Chat v2 Faster in Agentforce Builder   Yes    
Spend Less Time Diagnosing Agent Errors with More Actionable Error Messages   Yes    
Take the Guesswork out of Agent Building with Improved AI Assistance (Beta)   Yes    
Get Always-On Insights with Agent Observability Yes      
Enhanced Logging for Agent Sessions   Yes    
Let Callers Key In Numbers Instead of Speaking Them Yes      
Access Agentforce Grid from Agentforce Studio   Yes    
Learn Agentforce Grid Basics Right from the All Grids Page   Yes    
Assess Security Risk Scores for Third-Party MCP Servers   Yes    
Customize Conversation Recommendations in Agentforce Builder   Yes    
Refine Web Search Results by Using Excluded Domains   Yes    
Gain Agent Observability Insights Without Consuming Data 360 Credits Yes      
Agentforce Platform Enabled by Default in Winter ʼ27   Yes    
Cover More Cases in a Condition with Else If Branches   Yes    
Preview Custom Lightning Types in Agentforce Service Agents   Yes    
Personalize Voice Interactions Faster with Voice Call Variables in Canvas View   Yes    
Reduce Resolution Time with File Sharing in Enhanced Chat v2   Yes    
Create Agents in the New Builder Only   Yes    
Agentforce Observability: Create Scorers via API, Interaction-Level Metrics, SOMA and Voice Session Trace Additions, Changes to Billing and Consumption   Yes    
Guide Your Users to Agent Conversations from Lightning App Home Pages Yes      
Control Which Model Each Subagent Uses in Agentforce Builder   Yes    
Deploy Agentforce Employee Agents on Enhanced Chat v2   Yes    
New Web Search Data Libraries Aren't Supported in the Agentforce Data Library        
Test Prompt Templates in Agentforce Testing Center (Beta)     Yes  
Toggle Intelligent Context Processing On or Off in Agentforce Data Libraries     Yes  
Get Real-Time Updates on Your Agentforce Data Library Build and Resolve Issues Faster        
Choose a Transcription Model for the Speech to Text Agent Action   Yes    
Quickly Access Enhanced Chat v2 Deployment Options in Agentforce Builder   Yes    
Set Context Variables Faster for More Accurate Agent Previews   Yes    
Agentforce Observability: Insights Page Retirement and Model Selection Yes      
Create AI-Powered Service Channels from Your Knowledge Base     Yes  
Select Gemini for Agentforce     Yes  
Sharper Transcription and More Natural Voice for Agentforce Voice Yes      
Chat with Agentforce in 24 More Languages (Beta)   Yes    
Gain Insights Into Agentforce and Generative AI Consumption   Yes    
Edit Subagents in the Asset Library   Yes    
Agentforce Observability: Refined Agent Analytics and Custom Scorers (Beta)   Yes    
Unlock Agent Interoperability with MCP for Agentforce   Yes    
Protect Connections to Your External APIs and MCP Servers with Agentforce Policies     Yes  
Route Agentforce Voice Calls Using SIP   Yes    
Route Agentforce Voice Calls Globally with Dynamic Routing   Yes    
Record Voice Calls for SIP and Dynamic Routing Channels   Yes    
Override the Recording and Transcription Setting for SIP and Dynamic Routing Calls   Yes    
Create and Deploy Voice Enabled Agents in the New Agentforce Builder   Yes    
Expanded Global Language Support with Agentforce Voice (Beta) Yes      
OpenAI Search Provider in the Search the Web Agent Action Is Now Generally Available   Yes    
Increase Trust with Citations in Bring Your Own Channel     Yes  
Easily Upgrade Agents from the Legacy Builder to the New Builder   Yes    
Build an Agent Script-Powered Agent End to End with the Updated Implementation Guide   Yes    
Transform Your Customer Experience with Voice-Enabled Agents in Enhanced Chat v2   Yes    
Elevate Your Enhanced Chat v2 Deployments with More Customization and Reliability   Yes    
Build Agents Faster and Ensure Consistency with Connection Inputs for Marketing Email   Yes    
Orchestrate Other Agents (Beta)   Yes    
Prepare for Updated Model for AWS-Hosted Option in Agentforce   Yes    
New and Changed Agent Script Functionality   Yes    
New and Changed Standard Agent Actions and Subagents     Yes  
Einstein Bots
Einstein Bots Enters Maintenance Mode        
Upgrade Einstein Bots to Agentforce Service Agent (Beta)   Yes    
Agentforce Development
ADL Connect API Is Generally Available   Yes    
Manage Agentforce Data Libraries with ADL Connect API (Beta)   Yes    
Prompt Builder
Create Prompt Templates with AI Assist (Beta)     Yes  
Build Intelligent Prompt Templates with Conditional Logic (Beta) Yes      
Author Prompts Faster with the Block Editor (Beta) Yes      
Use Keyboard Shortcuts in Prompt Builder Yes      
View Prompt Template Dependencies Across Your Org Yes      
Deploy and Version Control Prompt Templates with the Metadata API Yes      
Customize Managed Prompt Templates with Overrides Yes      
Govern Prompt Response Languages Yes      
Supported Models
Einstein Models API Access Restricted for Experience Cloud Guest Users   Yes    
GPT-5.6 Is Generally Available   Yes    
GPT-5.5 Is Generally Available   Yes    
GPT-5.4 Mini Is Generally Available   Yes    
Claude Sonnet 5 Is Generally Available   Yes    
Use Claude Opus 4.8 on the Einstein Platform   Yes    
Claude Opus 4.7 Is Generally Available   Yes    
Gemini 3.1 Flash Lite Is Generally Available   Yes    
Use Gemini 3.5 Flash on the Einstein Platform   Yes    
Increased Limits for Large Language Model Generation Requests   Yes    
Use Nemotron 3 Super 120B on the Einstein Platform (Beta)     Yes  
Claude Opus 4.6 Is Generally Available   Yes    
Prepare for Claude Sonnet 4 Reroute Date   Yes    
Other Changes
Direct Agent Quick Actions to a Specific Agent     Yes  

Analytics

Analytics enhancements include new and updated features for Tableau Next, Lightning reports and dashboards, Data 360 reports and dashboards, CRM Analytics, Intelligent apps, and Tableau.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Tableau Next
Tableau Next Features Released by Month Yes      
Tableau Agent
Get Ready for Enhanced Conversational Analytics with Tableau Agent in Tableau Next Yes      
Optimize the Model Response of Tableau Agent to Fit Your Workflow Yes      
Accelerate Tableau Next Data Analysis Through Conversations (Limited Beta) Yes      
Setup and Administration
Implement Tableau Next in Minutes Instead of Hours   Yes    
Gain Visibility Into User Interactions with Tableau Next Auditing (Beta)     Yes  
Access Unified Business Context with the Auto-Installed C360 Semantic Model Yes      
Marketplace
Install AgentExchange App Packages Directly from Marketplace Yes      
Accelerate Tableau Next Asset Creation With Marketplace Templates Yes      
Home and Workspaces
Upload Data to a Tableau Next Workspace by Using Google Drive (Beta) Yes      
Multitask During Data Ingestion with the New Data Ingestion Drawer Yes      
Customize Tableau Next Files with Centralized Editing Yes      
Ingest Salesforce CRM Data Directly into Tableau Next (Beta) Yes      
Use the Data Interpreter to Refresh Excel Files Yes      
Accelerate Dashboard Insights with Enhanced Document Search and Automated Refreshes for Google Drive Yes      
Verify Data Interpreter Results and Inspect Original File Layouts (Beta) Yes      
Clean and Update Unformatted Excel Data Automatically with Data Interpreter (Generally Available) Yes      
Share Enterprise Google Drive Connections Across Tableau Next Workspaces (Beta) Yes      
Clone Referenced Assets and Dependencies in a Tableau Next Workspace Yes      
Find and Create Assets Right from the Tableau Next Home Page Yes      
Data
Analyze Data Assets in Tableau Next Yes      
Monitor Data Assets in Tableau Next (Generally Available) Yes      
Clean and Transform Data for Analysis Directly in Tableau Next (Generally Available) Yes      
Semantics
Build and Refine Semantic Models Faster with Semantic Modeler (Beta) Yes      
Override Semantic Definitions in Extended Semantic Models Yes      
Inherit and Override Business Preferences Across Extended Semantic Models Yes      
Experiment with New Tableau Next MCP Capabilities Before They Reach General Availability (Beta) Yes      
Move Verified Questions To A New Org Using A Data Kit Yes      
Override Calculated Fields and Metrics in Extended Semantic Data Models Yes      
Build and Navigate Semantic Models with Smart Canvas Yes      
Manage Organizational Hierarchies in Tableau Semantics (Beta) Yes      
Add Predictive Insights to Semantic Models (Beta) Yes      
Validate and Calibrate Agent Responses with C360 Semantic Model Questions and Business Preferences     Yes  
Visualization and Dashboards
Take Action on Predictions in Visualizations and Dashboards Yes      
Format Tableau Next Visualizations and Dashboards with Greater Control Yes      
Continue Analyzing Dashboard Visualizations in Context Yes      
Easily Replace Semantic Models in Visualizations Yes      
Analyze Performance Across Multiple Measures with Radar Charts Yes      
Reveal Recurring Trends in Radial Line Charts Yes      
Explore Geographic Trends with Choropleth Maps Yes      
Analyze and Visualize Tableau Next Data with MCP-Compatible AI Clients (Beta) Yes      
Bring Salesforce Organizational Hierarchies into Tableau Next (Beta) Yes      
Streamline Embedding of Tableau Next Analytics in Experience Cloud Yes      
Bring Custom Fonts to Embedded Tableau Next Dashboards in Experience Cloud Yes      
Group Table Rows to Organize and Summarize Data Yes      
Show KPI Values in Radial Charts Yes      
Discover Cyclic Data Patterns with Five New Radial Chart Types Yes      
Create Point Maps from Geographic Fields Yes      
Keep or Exclude Data Directly in Tableau Next Visualizations Yes      
Download Tableau Next Visualization Data as a CSV File Yes      
Draw More Granular Comparisons with Reference Lines Yes      
Aggregate Dimensions as Attributes in Tableau Next Yes      
Tableau Next’s Suggest Panel Is Now the Show Me Panel Yes      
Optimize Tableau Next Dashboard Loading with Configurable Data Modes Yes      
Simplify Cross-Functional Analysis by Using Multi-Model Filtering Yes      
Restructure Tableau Next Dashboard Layouts with Multi-Widget Selection Yes      
Format Dashboards Faster with Bulk Widget Styling Yes      
Embed Live Metrics Directly into Tableau Next Text Widgets Yes      
Update Selected Dashboard Widgets with Targeted Parameter Updates Yes      
Enable Mobile Access with Embedded Tableau Next Dashboards Yes      
Get Intuitive Browsing Across All Dashboard Pages with the Navigation Widget Yes      
Identify Key Performance Drivers with Cross-Metric Dashboard Summaries Yes      
Enhance Tableau Next Dashboards with Redesigned Filter and Parameter Widgets Yes      
Build and Customize Tableau Next Dashboards More Efficiently Yes      
Maintain Visual Consistency with Embedded Tableau Next Analytics in Dark Mode Yes      
Sharing and Embedding
Create App Templates from Your Tableau Next Workspace (Beta) Yes      
Manage and Monitor Installed Apps and Templates from Setup     Yes  
Exploration and Action
Plan Your Next Steps with Metric Forecasting in Tableau Next Yes      
Compare Different Periods in Tableau Next Metrics   Yes    
Generate Answers Directly from Tableau Next with MCP Server Yes      
Enjoy Simplified Setup for Slack and Tableau Next   Yes    
Get Answers from Slackbot Grounded by the Tableau Next Model Context Protocol (MCP)   Yes    
Explore Analytics Assets with Unmetered Access in Tableau Next Apps for Salesforce     Yes  
Tableau Next Development
Accelerate Tableau Next Custom Development with the App Template Framework Yes      
Required: Upgrade the Tableau Next Embedding SDK to v2.0 Yes      
Tableau Next Highlights Yes      
Reports and Dashboards
Generate Semantic Models Using the Reports Metadata Bridge Yes      
Extend an Existing Semantic Model with Lightning Experience Reports (Beta) Yes      
Ensure Consistent Branding Across Your Reports and Dashboards with Brand Color Palettes     Yes  
Embed Custom Lightning Web Components in Dashboards for Interactive Data Views (Generally Available) Yes      
Expand Reporting Capabilities with More Row-Level Formulas Yes      
Secure Excel Exports by Disabling Formulas     Yes  
Data 360 Reports and Dashboards
Analyze Data Trends with Calculated Insight Object History (Beta)     Yes  
Perform Faster Drill-Downs with Dimensional Hierarchies (Beta)     Yes  
Gain Accurate Financial Insights with Currency Reporting in Data 360 Reports (Beta)     Yes  
CRM Analytics
Generate Semantic Models Using the CRM Analytics Metadata Bridge Yes      
Extend an Existing Semantic Model with CRM Analytics Dashboards (Beta) Yes      
Analytics Experience and Visualizations
Embed Data 360 Live Data Widgets in Experience Cloud Sites Yes      
Improve Dashboard Responsiveness with Result Reuse for Data 360 Live Queries     Yes  
Boost Query Performance and Data Efficiency with Semi-Joins and Anti-Joins (Generally Available) Yes      
Filter Dashboards with Multiple Text Values Simultaneously     Yes  
Publish Large Dashboard Layouts with Full-Width Printing     Yes  
Manage Column Total Visibility in Your Compare Table     Yes  
Protect Your Work with the CRM Analytics Recycle Bin (Beta) Yes      
Export CRM Analytics Dashboards as Documents with Custom Page Sizes (Beta)     Yes  
Subscribe to Dashboard Widgets in Experience Cloud Sites (Beta)     Yes  
Data Integration
Increase Performance and Reliability with the CRM Analytics Recipe Inspector Yes      
Export Recipe Schedules to Your External Calendar for Easy Tracking Yes      
Simplify Recipe Backup with Direct Upload and Download in Data Manager Yes      
Streamline Your Data Prep by Writing to Multiple Data 360 Outputs in a Single Recipe Yes      
Upgrade to OAuth Security for Your Salesforce External Connections Yes      
Improve Snapshot Data Recipe Performance with Optimized Upsert and Delete Actions (Generally Available) Yes      
Improve Write to Data 360 Output Performance with Optimized Append, Upsert, and Delete Actions (Generally Available) Yes      
Output Your CRM Analytics Data to Azure Data Lake (Generally Available) Yes      
Tableau Yes      
Accessibility Enhancements in Analytics Yes      

Automation

Compose intelligent workflows with Flow Builder and Flow Orchestration. Integrate across any system with Flow Integration. Get help from AI to optimize and automate your supply chain business processes with Agentforce Supply Chain. Automate cross-departmental and industry-specific processes with Automation for Customer 360 Apps and Industries.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Automation Features Released by Month        
Flow Builder
Flow Builder Updates
Create and Use Agentforce Agents Directly in Flow Builder Yes      
Improve Performance with Batching for Scheduled Flows Yes      
Avoid Manually Fixing Email Template References After Deploying Flows Across Environments   Yes    
Collapse Fault Paths to Focus on Your Main Flow Yes      
Find and Select Resources More Easily in the Add Prompt Instructions Element   Yes    
Improved Resource Selection in Recommendation Strategy Flow Elements   Yes    
Use Date Operators in Decision Logic Yes      
Agentforce for Flow Is Now Beta     Yes  
Screen Flow Updates
Update Screen Flows with Natural Language Prompts (Beta)     Yes  
View Related Record Names and Open the Related Record from Data Table Lookup Columns   Yes    
Customize Screen Flows with Styling Overrides in More Components Yes      
Add Static Resource Images to Display Text Without Leaving Flow Builder (Generally Available)   Yes    
Save Screen Space with Radio Button Groups in Screen Flows   Yes    
Expose the Flow Runtime Version to Custom Screen Components Yes      
Flow Marketing Cloud
Personalize Messaging with Integrated Data by Using Clicks, Not Code Yes      
View and Restore Flow Version Edit History Yes      
Use Flow Elements and Features Across All Marketing Flow Types   Yes    
Coordinate Complex Journeys Across Flows Yes      
Remove Contacts Automatically from an Active Engagement Flow Yes      
Personalize Flows with Deeper Access to Source Data Yes      
Reach Audiences from One Streamlined Flow Category Yes      
Build More Precise Logic in Decision Elements and Exit Rules Yes      
Add Exit Rules That Use Events   Yes    
Set Conditions and Reentry Criteria for Event-Triggered Flows   Yes    
Add More Contact Points and Related DMOs to Event-Triggered Flows with Enhanced Engagement Signals   Yes    
Filter Element Analytics by Date Range Yes      
View Path Outcome Metrics for Path Experiment Yes      
Keep Send Log Data in Marketing Flows Yes      
Users Can Now View Flow Dependencies Yes      
Flow Data 360
Use Batch DMO Activations, More Flow Elements, and Debug with Enhanced Activation-Triggered Flows   Yes    
Use Wait Elements and Test Flows with Broadcast Flow Enhancements   Yes    
Use Unlimited MuleSoft Connectors in Segment-Triggered, Activation-Triggered, and Broadcast Flows   Yes    
Flow Actions
Notify Users with the Show Toast Message Action Yes      
Simplify the User Workflow with the Open a Page Action Yes      
Use Formula Mode for Action Inputs Without Creating Resources   Yes    
Control Timeout Path Visibility for Asynchronous Actions   Yes    
Use Transform Mode for Action Inputs Without Adding Transform Elements   Yes    
Set Field Values Directly for Apex-Defined Inputs   Yes    
Streamline Object Type Selection for Generic SObject Action Inputs   Yes    
Configure Optional Apex Action Inputs Without Include Toggle   Yes    
Use Custom and Custom Collection Types in Invocable Action Output Parameters   Yes    
AI Agent Actions Now Use the Run Agent Element Yes      
Flow Debugging
Visualize the Execution Path When Testing a Screen Flow Yes      
Troubleshoot and Fix Flow Errors with Agentforce (Beta)     Yes  
Review Flow Errors and Warnings with the Redesigned Validation Panel Yes      
Flow Management
Identify Flow Version Changes at a Glance Yes      
Compare Transform Element Changes in a Flow Yes      
Triage Issues Directly from the Flows List View Yes      
Flow Record Details Column Names Were Changed Yes      
Flow Extensions
Choose a Transcription Model for Converting Audio to Text   Yes    
Add Custom Property Editors to Individual Apex Action Inputs   Yes    
Define Picklist Values for Apex Action Inputs   Yes    
Customize an Apex Action’s Standard Property Editor Header   Yes    
Streamline Metadata Selection for Apex Action Inputs   Yes    
Expose Style Settings for Your Custom Flow Screen Components Yes      
Flow and Process Release Updates
Enforcing No-Argument Constructor on Apex Classes Used for Invocable Action Parameters (Release Update)     Yes  
Sort Apex Batch Action Results by Request Order (Release Update)     Yes  
Flow Approval Processes
Require Unanimous Approval for Approval Steps Assigned to Groups   Yes    
Approval Designers Can Now View Flow Dependencies Yes      
Flow Orchestration
Flow Orchestration Is Now a Standard Feature        
MuleSoft for Flow: Integration
Enhance Data Exchange with Newly Added Third-Party Connectors Yes      
Integrate Flows with External Systems by Using Third-Party Connector Actions Yes      
Trigger Flows with Third-Party Connector Triggers   Yes    
Centralize Value Mapping Management for MuleSoft for Flow: Integration Yes      
Agentforce Operations
Complete Multiple Tasks at a Time Yes      
Start Up to 2,500 Workflows from a CSV File   Yes    
Build Forms Directly in Tasks in Agentforce Operations   Yes    
Configure Multiple Task Escalations   Yes    
Generate Blueprints by Describing Your Process   Yes    
Add or Update Users in Bulk with a CSV File   Yes    
Control How a Blueprint Import Affects Your Workspace Fields   Yes    
Build Excel-Based Automations (Beta)   Yes    
Process Tabular Data with the Excel Agent (Beta)   Yes    
Extract More Accurate Data from the New Document Reader Agent (Beta)   Yes    
Automate Complex Tasks with Generalist Agent (Beta)   Yes    
Ensure AI Agent Tasks Are Ready Before Publishing in Agentforce Operations   Yes    
Keep Blueprints Running Smoothly with Blueprint Limits in Agentforce Operations   Yes    
Automation for Customer 360 Apps and Industries
Batch Management
Process Record Updates at Scale with CSV Upload   Yes    
Refine Record Selection with Enhanced IN Operator Support   Yes    
Track Cancellation Progress with the Canceling Status   Yes    
Changed API Tooling Objects for Batch Management   Yes    
Changed Objects for Monitor Workflow Service   Yes    
Business Rules Engine
Enhance Control and Compliance with Decision Table Versioning   Yes    
Improved Scalability in Business Rules Engine   Yes    
Improved Transparency in Decision Explanations   Yes    
Improve Agility with Local List Variables in Expression Sets   Yes    
Migrate Business Rules Engine with 2GP   Yes    
New Objects in Business Rules Engine   Yes    
Changed Invocable Actions in Business Rules Engine   Yes    
Use Date Data Type in Advanced CSV-Based Decision Tables   Yes    
Call Decision Tables from Omnistudio Integration Procedures   Yes    
Context Service
Generate Apex Classes for Context Definitions   Yes    
Boost Design-Time Scalability with Increased Context Definition Limits   Yes    
Transform Context Data at Scale with Data Processing Engine   Yes    
Categorize Transformation Definitions with the Context Service   Yes    
Build Precise Context Filters with Custom Filter Logic   Yes    
Add Multiple Sort Order Conditions in Context Filters   Yes    
New and Changed Context Service Objects   Yes    
New Invocable Actions for Context Service   Yes    
New and Changed Context Service APIs   Yes    
Context Namespace        
Data Processing Engine
Process Small Datasets Faster with On-Demand Processing   Yes    
Transform Context Data and Write Data to JSON with Data Processing Engine   Yes    
Troubleshoot Data Processing Engine Definitions with Debug Mode   Yes    
Validate Logic and Debug Data 360 Runtime Definitions Faster with Data Preview   Yes    
Aggregate Data Efficiently Across Related Records with Hierarchical Aggregation   Yes    
Create Targeted Datasets with Single-Value and Multi-Value Lookup Joins   Yes    
Select Writeback Operation Types for Data 360 Objects   Yes    
Assign Data Model Object Categories for Data 360 Compatibility   Yes    
Omnistudio
Resume Omniscripts Across Users with Enhanced Save for Later Yes      
Optimize Implementation Consistency with Data Mapper Versioning Yes      
Switch Between Standard and Managed Package Runtimes and Designers in the Same Org Yes      
Migrate to Omnistudio Standard Runtime by Using the Omnistudio Migration Assistant Yes      
Accelerate Flexcard Development with Omnistudio MCP (Beta)       Yes
Invoke Autolaunched Flows in Omnistudio Flexcards (Pilot)       Yes
Get Actionable Guidance for Omnistudio Error Messages on Salesforce Help Yes      
Open Flexcard Actions in a New Browser Tab or Window Yes      
Accessibility Enhancements in Omnistudio        
Omnistudio Minor Releases       Yes
AI Relationship Research
Discover Relationship Intelligence with AI Relationship Research Yes      
New Connect REST APIs in AI Relationship Research        

Commerce

Commerce enhancements can include features for B2C Commerce, B2B Commerce, Omnichannel Inventory, Order Management, Salesforce Payments, and Point of Sale.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
B2C Commerce
B2C Commerce 2026 Deployment Schedule Yes      
26.6 Release
Manage Visual Merchandising Manually or with the B2C Merchant Agent     Yes  
Create Personalized Shopping Experiences in B2C Commerce with Agentforce Marketing Yes      
Unlock Agentic Shopping and Cross-Cloud Experiences by Connecting B2C Commerce to Salesforce Yes      
Establish Person Accounts for Shoppers with Shopper Profile Sync   Yes    
Simplify Product Migrations with Automated Image Replication   Yes    
Create and Manage Reusable Content with Content Blocks   Yes    
Streamline Catalog Maintenance with Bulk Product Actions and More Export Options   Yes    
Price Book Quota for a Storefront is Now 5,000   Yes    
Receive Near Real-Time Notifications with New Eventing Framework (Pilot)   Yes    
Monitor Order Management Integration Rejections with Log Center Warnings   Yes    
Update Custom Cookies to Comply with RFC 6265 Standards   Yes    
Launch Promotional Campaigns Faster with Higher-Capacity Coupon Code Imports   Yes    
Update Product Assets Faster with Bulk Replication     Yes  
Use Embedded CDN Capabilities for On-Demand Sandboxes   Yes    
Manage eCDN Trusted IP Addresses in Web Application Firewall (WAF) Custom Rules After Migration   Yes    
Manage eCDN Settings from a Single Configure Zones Page     Yes  
Inspect Individual Firewall Events with Sampled Security Logs     Yes  
Create Storefront Next Faster with Automated Setup in Business Manager   Yes    
Manage Storefront Next Environments Preconfigured with eCDN   Yes    
Manage Storefront Next Page Content in Page Designer Yes      
Preview Your Storefront in Business Manager with Shopper Context   Yes    
Protect Storefront Next Access via Business Manager       Yes
Send Post-Order Notifications via SMS and WhatsApp     Yes  
26.7 Release
Resolve Issues Faster with Centralized, Multi-channel Alert Management   Yes    
Stream and Download eCDN Logs from Business Manager     Yes  
Track PCI Compliance Alerts for Your eCDN Zone     Yes  
Curate Your Product Listings in ChatGPT Using Catalog Feed Integration with OpenAI   Yes    
Manage Content for Site-Wide Regions in Storefront Next with Content Blocks (Beta)     Yes  
Protect Your Storefront with Hardened File Upload Security Yes      
Evaluate Promotional Campaigns with Improved A/B Tests Yes      
Create Campaigns for B2C Commerce Storefronts with an Improved UI Yes      
Manage Category Slicing and Product Variations in Visual Merchandising Yes      
Manage Checkout Integrations with Commerce Apps   Yes    
Deploy Commerce Apps Across Instances with Data Replication   Yes    
Track Granular Replication and Shopper Sign-Ups in Real Time (Pilot)       Yes
Create Person Accounts During Shopper Registration Yes      
Deliver Smarter Search Results with Agentic Commerce Search       Yes
Generate Consistent Image URLs in Jobs with Job Hostnames   Yes    
26.8 Release
Maintain Consistent Product Information Across Online and Store Channels     Yes  
Catch System Security Issues Early with Anomaly Detection     Yes  
Evaluate Click-Through Rate in Search Results        
Access Agentic Commerce Search Directly from the App Launcher        
Design Your Own Merchandising Workspace   Yes    
Rename and Delete Apps Directly from the App Header   Yes    
Work More Efficiently with the Redesigned Business Manager Interface   Yes    
Boost Productivity with Unified Header Search and Redesigned Navigation   Yes    
Add and Move Modules to Match Your Workflow   Yes    
Group Pages and Modules into Sections to Improve Navigation   Yes    
Show Shoppers Approaching Discounts   Yes    
Monitor Commerce App Integration Health with Connection Status Reporting   Yes    
Refine Duplicate Prevention for Shopper Profile Sync        
Schedule URL Redirect Activation and Expiry     Yes  
Improve Search and AI Discoverability with JSON-LD (JSON for Linked Data) Tags     Yes  
Using Catalog Feed Integration with Google to Reach Shoppers   Yes    
Build Boost and Bury Rules Dynamically Based on Active Attributes        
Translate and Refine Product Details with AI (Beta)   Yes    
26.9 Release
Manage Commerce Apps from a Dedicated Business Manager Workspace   Yes    
Honor Shopper Consents Across Notification Channels   Yes    
Build Your Consented Marketing Audience at SFRA Checkout   Yes    
Access Tools from One Place with the Business Manager Utility Bar Yes      
Manage Multiple Tax Items on a Basket Line Item Yes      
Avoid Data Residency and Privacy Issues with Salesforce Connection   Yes    
Allow Traffic from Search Engine and Other Verified Bots with eCDN Rules        
Customize Product Readiness Checks   Yes    
Detect Leaked Credentials with eCDN Rules        
Follow Requests Across Services with Traces (Beta)       Yes
Build New Customer Realms on SCAPI Instead of OCAPI        
Manage Content in Site-Wide Regions with Content Blocks (Generally Available)     Yes  
Agentforce for B2C Commerce
Agentforce for B2C Commerce Features Released Monthly Yes      
Shopper Agent for B2C Commerce Yes      
Merchant Agent for B2C Commerce        
Account Manager
Account Manager 2026 Deployment Schedule and Release Notes Archive Yes      
Account Manager 3.12 Yes      
Account Manager 3.11 Yes      
Account Manager 3.10 Yes      
Account Manager 3.9 Yes      
B2C Commerce API Release Notes Yes      
B2C Storefronts
Storefront Next Yes      
Composable Yes      
SFRA Yes      
B2B Commerce
Salesforce B2B Commerce Features Released Monthly Yes      
Agentforce for B2B Commerce
Enable In-Agent Shopping and Checkout for B2B Buyers     Yes  
Turn Account Insights into Smarter Commerce Decisions with the Enhanced Merchant Agent   Yes    
Set Up Products in Slack   Yes    
Create Shopper Agents Using a Template   Yes    
Commerce Store Pages
Tailor Your Pricing Strategy to the Needs of Each B2B Store     Yes  
Display Contract-Based Pricing in a B2B Store     Yes  
Set Exact Prices with Override Adjustments        
Customize a B2B Commerce Store Registration Page Using Native Salesforce Tools   Yes    
Commerce Cart, Checkout, and Shipping
Improve Buyer Efficiency by Using Advanced Carts       Yes
Speed Up Bulk Ordering by Using a CSV File   Yes    
Reorder Configurable Products in One Click Yes      
Turn Quotes into Orders with Self-Service Checkout   Yes    
Validate Orders with External Service Callouts During Checkout   Yes    
Commerce Components
New and Changed Commerce LWR Store Components       Yes
Update Cart Page Layouts with New Cart Components       Yes
Commerce Search
Control Which Products Appear First in Search Results Yes      
Boost and Bury More Products with Higher Rule Limits        
Boost or Bury Products with Attribute-Based Merchandising Rules Yes      
Explore Buyer Search Data and Behavior with Smarter Dashboards Yes      
Expand Product Discoverability with Increased Category Indexing Limits     Yes  
Index More Buyer Group Entitlements in B2B Commerce Search     Yes  
Highlight Strategic Products with Category Page Pinning     Yes  
Optimize Product Discovery with Facet Value Sorting Yes      
Commerce Subscriptions
Automate Subscriptions with Third-Party Gateways and Saved Payment Methods       Yes
Manage Subscriptions and View History Without Contacting Salesforce   Yes    
Commerce Additional Features
Build Headless B2B Storefronts Faster by Using React Reference App        
Salesforce Order Management
Salesforce Order Management Features Released Monthly Yes      
Agentforce for Salesforce Order Management
Address Fulfillment Disruptions with Agentforce   Yes    
Protect Customer Deliveries with Order Disruption Insights in Slack Yes      
Chatter is Turned Off by Default on New Orgs   Yes    
Mitigate Supply Chain Issues with Proactive Fulfillment Alerts   Yes    
Manage Order Routing Logic with UI-Based Rules   Yes    
Use Custom Routing Rule Logic for Delivery Estimations   Yes    
Modify Routing Logic with Custom Weighted Rules   Yes    
Get Insight into Order Routing   Yes    
Avoid Markdowns by Routing Orders to At-Risk Locations   Yes    
Compare Simulations of Routing Rule Groups to Optimize Fulfillment   Yes    
Manage Physical and Digital Products in a Unified Order View Yes      
Cancel and Return Orders Without Disrupting Fulfillment Plans Yes      
Expand Region and Shipment Coverage for Delivery Estimations   Yes    
Improve Delivery Estimation Accuracy by Using Processing Times   Yes    
Configure Paths on the Return Order and Shipment Objects   Yes    
Set the Reserved at Location Field in Standard Reports   Yes    
New Invocable Actions     Yes  
Salesforce Point of Sale
Salesforce Point of Sale Features Released Monthly Yes      
Salesforce Point of Sale Version 12.3.1
Maintain Consistent Product Information Across Online and Store Sales Channels     Yes  
Protect Store Sales During Outages with Centralized Offline Controls     Yes  
Customize In-Store Experiences with Customer 360 for Clienteling in Point of Sale     Yes  
Protect Order Integrity by Restricting Cart Fulfillment Switching     Yes  
Streamline In-Store Fulfillment with Enhanced BOPIS Flows     Yes  
Streamline Mixed Cart Checkouts with Adyen Tokenization and Partial Capture     Yes  
Streamline Digital Agreement Signing During Checkout with an Enhanced User Experience     Yes  
Centralize Point of Sale Security with Enterprise Single Sign-On     Yes  
Streamline Global Compliance with Avalara Value-Added Tax Integration     Yes  
Display Itemized Line-Level Taxes and Fees Directly on Receipts     Yes  
Prevent Transaction Failures with Real-Time Tax and Fiscal Connector Monitoring     Yes  
Resolve Shipment Variances Quickly with the ASN Discrepancy Report     Yes  
Eliminate Manual Price Adjustments During Promotional Product Exchanges     Yes  
Salesforce Point of Sale Version 12.2.1
Strengthen Inventory Accuracy and Compliance with Manager Approval for Receiving Discrepancies     Yes  
Reward Loyal Shoppers with Dynamic Member Pricing     Yes  
Simplify Discount Management with Associate-Controlled Promotion Overrides   Yes    
Scale Multibrand Receipt Management with Expanded Store-Level Custom Fields     Yes  
Secure Your Franchise Data with Enforced Reporting Visibility   Yes    
Improve Sales Floor Efficiency with Real-Time Promotional Price Checks     Yes  
Salesforce Point of Sale Version 12.1.1
Increase Add-On Revenue and Speed Up Checkout with Pre-Selected Product Add-Ons     Yes  
Eliminate Manual Follow-Ups and Close Payments Faster with the Remote Pay by Link Report     Yes  
Grow In-Store Sales by Supporting Online Order Exchanges     Yes  
Deliver Consistent Checkout Experiences with Date Selection for All Fulfillment Methods     Yes  
Synchronize Restocking Fee Data with Salesforce Order Management     Yes  
Fulfill Orders Faster with Visual Product Search     Yes  
Build a Complete Customer View with Enhanced Customer 360 Profile Capabilities     Yes  
Scale Global Operations with Granular Tax Configuration     Yes  
Streamline Global Blue Tax-Free Refunds and Stay Compliant in Italy     Yes  
Track Multistore Orders More Efficiently with Store ID in Order Numbers     Yes  
Automate Franchise Promotion Monitoring and Eliminate Manual Oversight     Yes  
Salesforce Point of Sale Version 12.0.1
Increase Warranty Revenue and Reduce Friction at the Point of Sale Yes      
Improve Checkout Flow with Reliable Card on File Payments Yes      
Eliminate Checkout Disruptions for Nontaxable Scenarios with Vertex        
Streamline Remote Checkout with Real-Time Payment Sync Yes      
Ensure Accurate BOGO Pricing and Simplify Returns with Lowest-Price Discounting     Yes  
Reduce Fulfillment Costs and Improve Customer Satisfaction by Canceling BOFIS Orders Up to the Moment of Shipment Yes      
Reduce Sales Loss Because of Gift Card Compatibility     Yes  
Configure Tax Free Integrations Faster for All Stores     Yes  
Expand into New Markets with Fiscal SPIs     Yes  
Reduce Compliance Risk with Granular Inventory Permissions     Yes  
Improve Sales in Offline Mode with Accurate Product Images     Yes  
Empower Franchise Managers with Scoped Access Control and Independent POS Management     Yes  
Prioritize Orders and Reduce Late Fulfillments Yes      
Salesforce Payments
Use Adyen with Salesforce Payments Without a Commerce License       Yes
Streamline Adyen Integration for Single Currency Merchants       Yes
Create Payment Links with Pay Now Prime Using Your PPO License       Yes
Speed Up Pay Now Payments with One-Time Password Authentication   Yes    
Streamline Checkout with Dynamically Hidden Shipping Fields   Yes    

Customization

More granular list view permissions let users share their list views without giving them the ability to edit all of your org's list views. Help your users stay synchronized, thanks to support for 27 more canonical time zones in accordance with IANA standards. Get more robust and secure authentication with the Salesforce Connect cross-org adapter's support for named credentials.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Customization Features Released by Month        
AgentExchange
Build and Publish Custom Flow Connectors on AgentExchange   Yes    
Explore Solutions Featuring MCP Servers on AgentExchange   Yes    
Add MCP Servers from Agentforce Registry Through an Integrated AgentExchange Experience   Yes    
Evaluate Agent Assets Quickly With the Enhanced Details Page   Yes    
New Branded Trialforce Login Pages Aren’t Supported on Cloudforce.com   Yes    
External Services
Build More Robust Integrations with External Services Support for Enums   Yes    
Do More with External Services Binary File Improvements   Yes    
Globalization
Support More Time Zones   Yes    
Expand End-User Language Translations to Catalan and Basque (Beta)   Yes    
Review Updated Label Translations   Yes    
Enable ICU Locale Formats (Release Update)   Yes    
Lightning App Builder
Build Customizable Command Center Pages with a New Page Type   Yes    
Permissions
Review Field Access Across Profiles, Permission Sets, and Permission Set Groups   Yes    
Track Permission Dependencies More Easily   Yes    
See Permission Changes Affecting Guest and Agent Users   Yes    
Enable Profile Filtering (Release Update)     Yes  
Monitor Administrative Changes to Profiles with Transaction Security Policies   Yes    
Salesforce Connect
Build More Secure Integrations with Cross-Org Adapter Support for Named Credentials   Yes    
Setup with Agentforce
Simplify and Speed Up Admin Tasks with Setup with Agentforce (Generally Available)     Yes  
Manage Access to Setup with Agentforce with a Standard Permission Set     Yes  
The Use Setup with Agentforce Permission Is Required for Enablement     Yes  
The Legacy Agent for Setup Can No Longer Be Enabled     Yes  
View Item Details in an Expanded Agentforce Side Panel     Yes  
Get More Org Health and Usage Metrics (Beta)        
Manage More Record Access Features in Setup with Agentforce     Yes  
Compare Permissions and Assignments of Users More Easily Using Setup With Agentforce     Yes  
Query More Objects in Setup with Agentforce     Yes  
Access More Objects in Setup with Agentforce     Yes  
Start Setup Tasks Faster with the Prompt Library     Yes  
Sharing
Choose Whether to Grant Access Using Role Hierarchies for Queues   Yes    
Update Organization-Wide Defaults Quicker and More Reliably   Yes    
Extend Access for Unified Employee License Users   Yes    
Update Apex Code and Flows for Changed Sharing Recalculation Behavior (Release Update)     Yes  
General Setup
Do More with Custom Fields on Standard Entities   Yes    
Manage List View Sharing and Editing with Granular Permissions   Yes    

Data 360

Data 360 features and changes are released as often as monthly, so check back again soon for the latest solutions. Changes included in the Summer ’26 release are generally listed under June 2026.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Get Started with Data Cloud
Expand Your Data 360 Knowledge with In-App Guidance (Beta)   Yes    
Ingest Conversation Transcript Data into Data 360 for Free Yes      
Plan Data Strategy
Migrate Data 360 Governance Metadata from Sandbox to Production   Yes    
Connect Data
Automatically Enable the Correct Permissions for Copy Field Enrichments   Yes    
Troubleshoot Ingestion Errors with Problem Records DLOs   Yes    
Ingest Structured Data from Databricks (Generally Available)   Yes    
Send Events with the Other Category via the Server-to-Server API   Yes    
Ingest Data from Other Sources with the Server-to-Server API   Yes    
Track User Engagement with Time Tracking in the Data 360 Web SDK   Yes    
Connect to Relational Databases with Batch Ingest and Zero Copy (Generally Available)   Yes    
Authenticate Databricks File Federation Connector with an Identity Provider        
Federate Data from AWS Glue Data Catalog (Generally Available)        
Ingest Guru Cards into Data 360 Yes      
Extract Custom Metadata from Web Content Connectors Yes      
Ingest Data from Microsoft Fabric into Data 360 (Generally Available)        
Ingest Confluence Cloud Content into Data 360 (Generally Available)        
Federate Data from Microsoft Fabric OneLake (Beta)        
Access CRM Data in Real Time Without Pipeline Delays (Generally Available)
Prevent Name Collisions Across Web and Mobile Connections with a Connection Alias        
Promote Zero Copy Configurations Without Recreating Connections        
Connect Data 360 to Snowflake on Azure with a Salesforce-Managed Private Network Route        
Ingest Historical File Attachments to Enhance Search        
Ingest Google Drive Content into Data 360 with the Google Drive Unstructured Connector (Generally Available)   Yes    
Push Flare Content into Data 360   Yes    
Push IXIA CCMS Content into Data 360   Yes    
Push Heretto Content into Data 360   Yes    
Push Tridion Content to Data 360   Yes    
Push Unstructured Content Over SFTP to Data 360   Yes    
View a New Metadata Sync Status for Schema Version Mismatches     Yes  
Prepare and Model Data
Enhance Real-Time Data Graph Queries with Out-of-the-Box Contact Lookup   Yes    
Scale Your Architecture with Increased Data Graph Limits   Yes    
Adopt Streaming for Faster Data Graph Updates   Yes    
Create Batch Data Transforms by Using Custom Code with Code Extension     Yes  
Data Transform Schedules Now Packaged with Data Kits     Yes  
Preview Your Data Inline with Data Lens in the Data Transforms Builder (Beta)     Yes  
Speed Up Data 360 Setup with Simple Start        
Track Past Refresh Events in Data Graph Refresh History   Yes    
Configure Sort and Limit Filters for Calculated Insight Nodes in Data Graphs   Yes    
Query Data Graphs Fields and Subgraphs with Projections Yes      
Deploy Data Graphs Across Data Spaces with Deterministic Naming   Yes    
Unify Data
Simplify Real-Time Data Graph Configuration   Yes    
Speed Up Data 360 Setup with Simple Start        
Deploy Data Graphs Across Data Spaces with Deterministic Naming   Yes    
Optimize Identity Resolution by Segregating B2B and B2C Data with Filters Yes      
Enhance Data with Insights
Improve Query Performance on Materialized DMOs with Secondary Indexes   Yes    
Enable Advanced Data Manipulation for Your Real-Time Insights   Yes    
Run Queries with the Data 360 Direct API   Yes    
Explore Your Data with the Data 360 Data Q&A Agent     Yes  
Use and Build AI Models
Use Clustering to Uncover Hidden Patterns in Structured Data (Generally Available)   Yes    
Build Predictive Models with the New Default Runtime   Yes    
Deliver Richer Outcomes with Multiclass Models   Yes    
Predict Future Trends with Time Series Forecasting (Generally Available)   Yes    
Improve Engagement with Sentiment Analysis (Generally Available)   Yes    
Drive Actionable Insights with Topic Classification (Generally Available)   Yes    
Get Deeper Insights with Structured Clustering (Beta)   Yes    
Monitor Predictive Model Drift (Beta)   Yes    
Build a Semantic Model
Override Semantic Definitions in Composed Semantic Models Yes      
Process Content
Enterprise Knowledge for Agentforce Service   Yes    
Process More File Types in Intelligent Context   Yes    
Filter and Enhance Local File Uploads with Metadata   Yes    
Use Structured Data Model Objects as Sources   Yes    
Process More Pages and Larger Files in Document AI   Yes    
Process Documents with Additional Large Language Models in Document AI   Yes    
Refine a Document AI Configuration with Drafts (Generally Available)   Yes    
Export and Import Document AI Schemas as JSON (Generally Available)   Yes    
Extract Data from Word, PowerPoint, and Excel Files in Document AI   Yes    
Enrich Records from Documents with SmartFill   Yes    
Process Word and PowerPoint Files Natively in Document AI Batch Jobs   Yes    
Process Unstructured Data with Your Preferred LLM   Yes    
Process Complex Tables with Docling Parser and LLM-based Image Processing   Yes    
Use LLM-Based Parsing and Preprocessing on DMOs with File Attachments   Yes    
Preserve Agent Memory Across Sessions Without Requiring Customers to Repeat Information        
Register External Agents Without API Calls        
Keep User Profiles Current Without Manual Updates        
Give Agents a Complete Picture of Every User Across Channels        
Use Search in Data 360
Rebuild Search Indexes Without Downtime   Yes    
Preview and Validate Citations in Retriever Playground   Yes    
Create, Manage, and Test Retrievers in Data Cloud One Configurations   Yes    
Use Search Indexes and Intelligent Context with Platform Encryption   Yes    
Fine-Tune, Test, and Optimize an Ensemble Retriever   Yes    
Build and Share Functionality
Make Predictive Model Calls from Code Extension Batch Transform Scripts     Yes  
Access Code Extension from Data Cloud Setup     Yes  
Extend Data 360 by Using Custom Code with Code Extension     Yes  
Enhance Search Index Chunking in Data 360 by Using Code Extension     Yes  
Create and Deploy Code Extensions Using Natural Language with Agentforce Vibes     Yes  
Make Generative AI Calls from Code Extension Batch Transform Scripts     Yes  
Accelerate Development by Cloning Data 360 Sandboxes   Yes    
Create Segments
Extend Grouping, Ranking, and Limiting Rules to Engagement and Rapid Publish Segments   Yes    
Configure a Lookback Window When Using Rapid Publish   Yes    
Simplify Segment Filters with Reusable Attribute Shortcuts   Yes    
Act on Data
Use the Snowflake Zero-Copy V2 Connector for Enhanced Data Sharing     Yes  
Activate Segments Using Rapid Publish to Data 360 Targets   Yes    
Work with More Space in the Activation Wizard Full-Screen Experience   Yes    
Add Standard Attributes to Campaign Data in Activations   Yes    
Customize Amazon S3 Activation Target File Paths and File Names for Seamless Integrations   Yes    
Use Amazon S3 Activation Target with Custom File Configuration in Batch DMO and API Activations   Yes    
Activate Batch DMOs to Strategic Partner Platforms   Yes    
Activate to More Destinations in Data Cloud One Companion Orgs   Yes    
Filter Streaming DMO Activations with Data Graph Attributes   Yes    
Deploy Code Extension Components Using Data Kits     Yes  
Activate Matched Audiences with Clean Rooms   Yes    
Map Country Codes and Consent Signals for Amazon Activations   Yes    
Send Custom Business Data to Meta with Custom Attributes   Yes    
Measure Ad Performance with Snapchat Conversion API   Yes    
Measure Ad Performance with Pinterest Conversion API   Yes    
Streamline the Complete Activation Workflow with Activation Templates   Yes    
Find Activation-Triggered Flows from Data 360 Activations   Yes    
Analyze Data
Summarize Content with Notebook AI   Yes    
Run Deep Research Across Multiple Sources in Notebook AI     Yes  
Develop with Data 360
Connect Agents Using Data 360 MCP Server   Yes    
Execute SQL Queries from Apex   Yes    
Manage Clean Room Operations   Yes    
Manage Retriever Operations (Pilot)   Yes    
Standard DMOs, Data Bundles, and Mappings (Developer Preview)        
Govern and Secure Data 360
Control External User Access with Data Governance Policies     Yes  

Deployment

Whether you’re an admin using point-and-click tools or a developer writing code, these enhancements help you deploy your changes to a target org. 

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Deployment Features Released by Month   Yes    
DevOps
Automate DevOps Center Workflows with Reusable AI Skills        
Set Coding Agent Guardrails with DevOps Center Governance (Developer Preview)        
Replace Expired or Refreshed Environments to Maintain Pipeline Integrity        
Migrate Your DevOps Center Projects to the Next-Generation Experience (Developer Preview)        
Agentforce Skills for DevOps Center Testing        
Keep Release Pipelines Moving by Marking Work Items as Never        
Run Quality Tests at Every DevOps Center Pipeline Stage        
Track Agentforce Vibes Usage with the Agentic Development Dashboard (Developer Preview)     Yes  

Development

Whether you’re using Lightning components, Visualforce, Apex, or Salesforce APIs with your favorite programming language, these enhancements help you develop amazing applications, integrations, and packages for resale to other organizations.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Lightning Components
Get the Latest LWC Changes with LWC API Version 67.0
Group Details Elements with the name Attribute   Yes    
Improve Hot Module Reloading Performance   Yes    
Local Dev is Now Live Preview Yes      
Preview a Single Lightning Web Component in Your Browser (Generally Available) Yes      
Preview a Single Lightning Web Component in Visual Studio Code (Generally Available) Yes      
Simplify Data Interactions with State Managers for LWC (Generally Available)   Yes    
API Distortion Changes in Lightning Web Security   Yes    
HTMLAnchorElement Distortion Blocks data: URI Scheme   Yes    
Preview Features with Salesforce Release Manager (Beta)   Yes    
Load Large Lists Dynamically (Developer Preview)        
Get Better Right-to-Left Support        
Improve Encapsulation in Base Components with Internal Method Changes        
Aura Support in Lightning Out 2.0 (Generally Available)     Yes  
Embed Lightning Out 2.0 Components Through Experience Cloud LWR Sites     Yes  
Convert Lightning Out (Beta) Host Pages to Lightning Out 2.0 Using the MCP Migration Tool (Pilot)       Yes
Control Partitioned SID Cookies for the Lightning Domain in Session Settings     Yes  
Embed External Web Apps in Salesforce with Micro-Frontends (Developer Preview)     Yes  
Exchange Data Between Salesforce and Embedded MFE Widgets (Developer Preview)     Yes  
Apply Brand Theming to Embedded MFE Widgets (Developer Preview)     Yes  
Auto-Resize Embedded MFE Widgets to Fit Content (Developer Preview)     Yes  
Protect Unsaved Changes in Embedded MFE Widgets (Developer Preview)     Yes  
Navigate MFE Widgets with Keyboard and Screen Readers (Developer Preview)     Yes  
Enforced Maximum Number of Actions in a Boxcar Request     Yes  
Lightning Components Release Updates
Remove Non-Public Fields from Custom Object Data in Aura Action Responses (Release Update)     Yes  
Lightning Types
Build Mobile Experiences with Custom Lightning Types   Yes    
Assign Custom Lightning Types to the Agentforce Mobile SDK   Yes    
Preview Lightning Type Components Using Live Preview   Yes    
Generate Custom Lightning Type Bundles with Agentforce Vibes Skills   Yes    
Customize Custom Lightning Type Output with HXL Widgets (Beta)   Yes    
Lightning Design System
Salesforce Lightning Design System Component Blueprints Updates Yes      
Get Faster Design Guidance with SLDS MCP Tools (Beta) Yes      
Use Dark Mode in More Editions and Features (Beta)     Yes  
Apex
Database Operations Run in User Mode by Default, Not System Mode   Yes    
Apex Classes Enforce Sharing Rules by Default   Yes    
The WITH SECURITY_ENFORCED SOQL Clause is Removed    Yes    
Apex Triggers Always Run in a “without sharing” Context   Yes    
Write Integration Tests for Agentforce and Data 360 in Apex (Developer Preview)   Yes    
Avoid Workflow Disruptions by Enabling Elastic Limits for Asynchronous Jobs (Beta)     Yes  
Block Apex Anonymous Code Execution from Managed Packages (Release Update)     Yes  
Write Cleaner Code by Using Multiline Strings   Yes    
Work with Apex Code in Web Console (Beta)     Yes  
Get Key Apex Metrics in Setup with Agentforce (Beta)     Yes  
Use Visualforce PDF Rendering Service with Apex Blob.toPdf() (Release Update)     Yes  
Customize Apex Action Configuration in Flow Builder   Yes    
Provide Visible No-Argument Constructors for Custom Apex Classes Used as Invocable Action Parameters     Yes  
API
Connect AI Agents to Salesforce Securely with Hosted MCP Servers (General Availability) Yes      
Enable AI Assistants to More Efficiently Find and Create Salesforce Metadata (Beta)   Yes    
Create Agent Actions from Named Query API (Generally Available)   Yes    
Salesforce Platform API Versions 31.0 Through 40.0 Are Being Retired   Yes    
Restrict Login Access to SOAP API   Yes    
Use JWT-based Access Tokens with SOAP API   Yes    
Query Data 360 More Precisely   Yes    
Calculate Values in a SOQL WHERE Clause (Pilot)   Yes    
Get Better Visibility into Your Agent's API Usage with Improved Tracking   Yes    
Update Instanced URLs in API Traffic (Release Update)     Yes  
Control Your Salesforce Edge Network Routing with Self-Serve Setup   Yes    
Get Notified About Composite API Requests with EventLogFile Event Types        
Other Improvements to Generating an OpenAPI Document for sObjects REST API (Beta)        
Migrate your Standard Volume Platform Events to High Volume Platform Events   Yes    
Use New EventBus.publishWithAccessLevel() Methods for Better Access Control        
Calls to Invocable Actions Are Validated for Constructor Visibility Requirements in API Version 66.0 and Later     Yes  
SOAP API login() Call in SOAP API Versions 31.0 Through 64.0 Is Being Retired (Release Update)     Yes  
login.database.com Is Being Retired Yes      
Packaging
Apply an Expiration Period to Customized Push Upgrades   Yes    
Development Environments
The New Data Mask & Seed (Generally Available)   Yes    
Validate Production Readiness During a Release Upgrade by Using a Non-Preview Sandbox       Yes
Quick Create and Quick Clone Are Now Available for Government Cloud   Yes    
Scratch Org Storage Limit Has Increased   Yes    
Platform Development Tools
Agentforce DX
Keep Up with the Latest Agentforce DX Enhancements   Yes    
Write Once and Render Rich Native UI on Multiple Surfaces with Headless Experience Layer (Beta)   Yes    
Salesforce DX MCP Server   Yes    
Salesforce CLI
Keep up with the Latest Salesforce CLI Enhancements   Yes    
Salesforce Extensions for Visual Studio Code   Yes    
Agentforce Vibes IDE   Yes    
Build, Debug, and Deploy Directly in Salesforce (Beta)     Yes  
Agentforce Vibes Extension
Track Agentforce Vibes Usage with the Agentic Development Dashboard (Developer Preview)     Yes  
Scalability
Plan and Peak Load Test with Scale Test       Yes
Deploy Scalable Apps with Scale Center       Yes
Analyze Your Most Popular Pages with Usage Insights (Generally Available)     Yes  
Optimize Code with ApexGuru       Yes
Boost Lightning Experience Performance with Embedded ApexGuru Insights     Yes  
Visualize Permission Set, Flow, and Agent Script Metadata        
Agentforce Conversation Client (ACC)
Open Links from ACC Web SDK Embedded Experiences in a New Browser Tab        
Customize Images in ACC Web SDK Embedded Experiences        
React Apps
Develop React Apps with Salesforce Multi-Framework (Generally Available)     Yes  
Get Record Data in Your React Apps with Data SDK and GraphQL (Generally Available)   Yes    
Preview a Single React Component in Visual Studio Code (Generally Available) Yes      
Salesforce Functions
Salesforce Functions Is Being Retired       Yes
AgentExchange Partners
Secure Your Connected App and External Client App Solutions   Yes    
Find Solutions Faster with the New AgentExchange   Yes    
Recall a Sent Offer with Withdraw Offer Yes      
Publish Agentforce Solutions with MCP Servers on AgentExchange   Yes    
Share Your Security Excellence with a Partner Trust Center   Yes    
Verify Your Email-Sending Domain for Trialforce Branded Email Sets   Yes    
Protect Your Customers with Up-to-Date Security Contacts   Yes    
Salesforce Enforces Security Reviews for Private AgentExchange Listings Yes      
Create AgentExchange Listings Faster with LLM-Assisted Authoring   Yes    
List and Publish MCP Servers in Agentforce Extension Packages   Yes    
Showcase Your Expertise with a Redesigned Consultant Listing on AgentExchange        
Change Data Capture
Receive Change Event Notifications for More Objects   Yes    

Experience Cloud

Malware scans for Salesforce Files are now generally available. Upload files as large as 10 GB to an Aura or LWR site. Use a suite of AI-assisted Self-Service components in your Aura or Lightning Web Runtime site to deliver personalized self-service experiences. Enable people who use public email services to send email from your site. Turn on Chatter in new orgs to add or access Chatter-dependent features in Aura and LWR sites.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Experience Cloud Features Released by Month        
Salesforce Enables Managed Rulesets for Enhanced and Custom Domains That Are Migrated to Cloudflare CDN   Yes    
Aura and LWR Sites
Set Up AI-Assisted Self-Service Experiences on Aura and LWR Sites   Yes    
Enable Chatter for Chatter-Dependent Features in Aura and LWR Sites in New Orgs   Yes    
Keep Private LWR Pages Unavailable Until Password Setup or Reset Is Complete   Yes    
Scan Files for Malware in Salesforce Files (Generally Available)   Yes    
View and Link to Related Records from Screen Flow Data Tables   Yes    
Customize Screen Flows with More Style Overrides Yes      
Use Static Resource Images to Display Text in Screen Flows (Generally Available)   Yes    
Experience Delivery (Beta) Is Being Discontinued   Yes    
Components in Experience Builder
Reduce Scrolling in Screen Flows with Stacked Radio Button Groups   Yes    
Upload Larger Files to Experience Cloud Sites   Yes    
Security and Sharing
Enable All Site Users to Send Email   Yes    
Send Sensitive Emails Securely with a Secondary Sender Email Address     Yes  
Pinpoint Fields with Sensitive Data to Hide from Guest Users   Yes    
Other Changes        

Field Service

Learn about the latest features and updates to supercharge team productivity and operations in and out of the field.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Field Service Monthly Release Notes        
Field Service Patch Notes
Desktop Monthly Patch Notes        
Mobile Monthly Patch Notes        
Agentforce for Field Service
Create Field Service Scheduling Agents in the New Agentforce Builder     Yes  
Expand Autonomous Scheduling to Prospect Customers     Yes  
Extend the Reach of the Customer-Initiated Scheduling Agent to Agentforce Voice     Yes  
Extend the Reach of the Scheduling Agent to Email     Yes  
Extend the Reach of the Scheduling Agent for Customer Outreach to WhatsApp     Yes  
Let Workers Manage Appointments with Agentforce Employee Agent     Yes  
Create a Dispatching Agent in the New Agentforce Builder     Yes  
Customize Pre-Work Briefs with Greater Flexibility and Speed Yes      
Resolve Issues Faster with Interactive Pre-Work Briefs Yes      
Field Service Customer Engagement
Streamline Remote Support by Routing Visual Remote Assistant via Omni-Channel     Yes  
Support Secure Multi-App Sessions in Visual Remote Assistant     Yes  
Manage Session Participants for Improved Collaboration and Security in Visual Remote Assistant (VRA)     Yes  
Deliver Uninterrupted Support by Seamlessly Switching Modes in a Visual Remote Assistant (VRA) Session Yes      
Field Service Mobile
Data Capture
Boost Productivity with Pre-Filled Data Capture Flows from a Data Source Using Repeaters   Yes    
Scale Record Updates and Deletions and Get More Flexibility Assigning Elements in Loops   Yes    
Enhance Usability by Customizing Screen Style and Layout in Data Capture Flows   Yes    
Fill Field Service Forms Hands-Free in More Languages     Yes  
Native GIS Maps
Improve Location Accuracy with Map Edits and Offline Updates   Yes    
Build Briefcase Rules with Any Custom List View in Performance Priming     Yes  
Field Service Mobile App Support on Android 12 Is Discontinued   Yes    
Boost Field Productivity with Native Filed Service Mobile Flows   Yes    
Field Service Operations
Drive Operational Efficiency with Mobile Insights (Beta)     Yes  
Field Service Scheduling and Optimization
Enhanced Scheduling and Optimization
Improve Routing Quality with the Enhanced Same Site Service Objective     Yes  
Boost Mobile Worker Efficiency by Grouping Nearby Service Appointments     Yes  
Accelerate Service Arrival Times by Excluding Home Base Travel in Enhanced Scheduling and Optimization        
Improve Schedule Accuracy with Customizable Travel Time Estimates for Trucks        
Get Scheduling Recommendations with Appointment Insights (Generally Available)     Yes  
Improve Schedule Recommendations with the Appointment Insights API (Generally Available)   Yes    
Review the History of Scheduling and Optimization Requests with Activity Reports (Generally Available)     Yes  
Keep Important Appointments Scheduled During Optimization (Generally Available)     Yes  
Fix Schedule Overlaps Easily with an Automated Scheduling Flow (Generally Available)     Yes  
New Scheduling Console
Create Custom Dispatcher Actions with Flows and Components     Yes  
Dispatch and Schedule in Right-to-Left Languages     Yes  
Use the Scheduling Console Without Enhanced Scheduling and Optimization     Yes  
Transform Your Scheduling Experience with the New Scheduling Console     Yes  
Manage Service Appointments Without Leaving the New Scheduling Console     Yes  
Gain Insights into Every Optimization Run with Key Metrics in the New Scheduling Console     Yes  
Schedule Service Appointments Visually in the New Scheduling Console by Dragging From the Map     Yes  
Keep Routes Efficient by Comparing Multiple Resources on the Map in the New Scheduling Console     Yes  
Give Dispatchers a Full-Screen View of the Scheduling Console Map in Experience Cloud     Yes  
Tailor the Scheduling Console to Your Team's Workflow from One Settings Page     Yes  
Adapt the Scheduling Console to Your Workflows with Custom Actions     Yes  
Work Faster in the Scheduling Console with Gantt Enhancements     Yes  
Identify the Classic Dispatch Console with Its Updated Tab Name     Yes  
Simplify Field Service Feature Discovery and Setup     Yes  
Workforce Scheduling
Interactions
Schedule Rooms and Equipment Alongside Staff with Asset Scheduling for Interactions     Yes  
Let Guests Manage Interactions Through Email Without Signing In     Yes  
Offer Self-Service Interaction Management on Experience Sites for Registered Customers     Yes  
Book Resources Anonymously     Yes  
Automate Schedule Management with Recurring Shifts     Yes  
Balance Workloads Across Service Resources with Load Balancing     Yes  
Keep Scheduled Appointments Intact When You Convert Leads     Yes  

Hyperforce

Salesforce Advanced Cross-Region Continuity is now available in the EU, with faster recovery times in all available regions. Salesforce B2C Commerce is available on Hyperforce in the US. Several products are newly available for Government Cloud Defense.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Access Salesforce in More Regions with Hyperforce     Yes  
New Products and Features Available in Government Cloud Plus - Defense     Yes  
Advanced Cross-Region Continuity Achieves Faster Recovery Objectives       Yes

Industries

Learn about new features and enhancements across the Industries clouds.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Asset Management
Simplify Asset Service Lifecycle Management Feature Discovery and Setup     Yes  
Timesheets and Labor Cost Optimization
Edit and Delete Timesheets By Using Agentforce     Yes  
Manage Crew Timesheets in the Field     Yes  
Create Multiple Timesheets for a Date Range     Yes  
Review Timesheets with Enhanced Summary Views     Yes  
Create Automatic Idle Timesheet Entries     Yes  
Edit and Resubmit Rejected Timesheets     Yes  
Refresh Timesheet Data on Mobile with a Pull-Down Gesture     Yes  
Automotive
Agentforce for Automotive
Manage Warranty Claims and Coverage with AI Assistance Yes      
Enhance Sales Productivity for Dealers Yes      
Automotive Finance
Efficiently Extend the Duration of Lease Contracts     Yes  
Streamline Refund Requests and Transaction Disputes     Yes  
Resolve Automotive Finance Requests Automatically with AI Agents     Yes  
Accelerate Document Validation with AI     Yes  
Streamline Goodwill Repair Claims with a Prebuilt Service Process     Yes  
Accelerate Automotive Feature Setup with Solution Bundles     Yes  
Enhance Automotive Insights with Tableau Next Analytics     Yes  
Expand Automotive Data Access By Using New Data Model Objects     Yes  
Import Vehicle and Product Data in Bulk By Using Templates     Yes  
New and Changed Objects for Agentforce Automotive     Yes  
Changed Metadata Type for Agentforce Automotive     Yes  
Channel Revenue Management
Manage Granular Financial Liabilities with Advanced Accruals     Yes  
Translate Data into Insights with Channel Revenue Management Data Kit     Yes  
Optimize High Volume Processing with DPEs on Data 360     Yes  
Accelerate Setup with Salesforce Go     Yes  
Changed Objects for Channel Revenue Management     Yes  
Communications
Communications Features Released by Month        
Agentforce for Enterprise Quoting
Automate Enterprise Quoting with Invocable Actions for Agent-Assisted Flows        
New Invocable Actions in Enterprise Sales Management        
Billing and Usage Assistant Is Deprecated   Yes    
Enterprise Sales Management
Automate Complex Quote Recreations Using Deep Clone APIs        
Handle Multiple Sub-Order Creations and Submissions Simultaneously        
Assign Member Values to Read-Only and Hidden Attributes in Enterprise Quotes        
Capture and Reuse Product Configurations with Cart Templates        
Control Asset Viewer Actions with a Custom Permission        
Read Data More Easily with Optimized Table Layouts        
Einstein Quick Quote for Enterprise Sales Management Is Scheduled for Deprecation     Yes  
Other Changes in Enterprise Sales Management        
Accelerate Large-Scale Price Overrides by Using Bulk Price Update API        
Update Product Attributes in Bulk on Large Quotes by Using an Asynchronous API        
Revenue Cloud for Communications on Salesforce Platform
Manage Quotes and Orders with the Enhanced Line Editor Yes      
Multisite in Revenue Cloud for Communications        
Multi-Subscriber in Revenue Cloud for Communications        
Consumer Sales in Revenue Cloud for Communications        
New and Changed Objects in Revenue Cloud for Communications     Yes  
Education
Education Features Released by Month        
Show Application Deadlines with Date and Time     Yes  
Agentforce for Education
Streamline Support with the New Financial Aid Inquiry Agent     Yes  
Empower Students with Self-Service Financial Planning Tools     Yes  
Enhance Collaborative Course Management and Student Support in Slack     Yes  
Student Recruitment Agent for Agentforce Education (Generally Available)     Yes  
Provide Transfer Credit Estimates to Prospective Students with Agentforce (Generally Available)     Yes  
Discover the Right Courses Easily with the Course Search Agent (Generally Available)     Yes  
Set and Achieve Career and Life Goals with Agentforce: Student Goals (Generally Available)     Yes  
Transform the Student Financial Experience     Yes  
Manage Financial Accounts with Enhanced Visibility     Yes  
Financial Summary Other Improvements     Yes  
Increase Financial Aid Transparency with New Lightning Web Components     Yes  
Manage Financial Aid Data with the Education Data Kit     Yes  
Evaluate Unarticulated Transfer Credits and Automate Equivalency Rule Creation     Yes  
Measure the Impact of Corporate Relations     Yes  
Enhance Course Discovery with Advanced Search     Yes  
Guide Students to Conflict-Free Course Schedules   Yes    
Optimize Course Operations with Tableau Next     Yes  
Monitor Student Success Key Performance Indicators with Tableau Next     Yes  
Unify Institutional Data with Semantic Model Updates     Yes  
Capture Patient Philanthropy with Grateful Person Involvement Records     Yes  
Extend Institutional Data for Higher Education Statistics Agency (HESA) Compliance     Yes  
New and Changed Objects in Agentforce Education Yes      
New and Changed Connect REST APIs for Education        
Consumer Goods Cloud
Interact with Agents as You Work     Yes  
Deploy Tableau Next Dashboards with Salesforce Go     Yes  
Other Improvements in Sync Management   Yes    
Trade Promotion Management
Reset Product Selections and Filters with a Single Click Yes      
View Bill of Materials Impact on P&Ls by Aggregating Component Values Yes      
Changed Objects in Trade Promotion Management   Yes    
Changed APIs in Trade Promotion Management   Yes    
Make Informed Promotion Decisions with Real-Time Performance Insights        
Other Improvements in Sync Management   Yes    
Energy & Utilities
Energy & Utilities Features Released by Month        
Manage Milestones for New Utility Connections     Yes  
Receive Slack Notifications for Multisite Quote and Auto Quote Data Sync     Yes  
Provide Self-Service and Assisted Tariff Comparison     Yes  
Manage Add-On Products Using Enhanced Flow Templates     Yes  
New and Changed Objects in Energy & Utilities     Yes  
New and Changed Invocable Actions in Energy & Utilities     Yes  
Financial Services
Financial Services Features Released by Month        
Agentic Advisor for Wealth Management
Client Detail        
Run My Day        
Connector Library     Yes  
Households        
Intelligent Referral Management        
New Connect REST APIs in Agentic Advisor for Wealth Management   Yes    
Agentforce for Financial Services
Banking Service Assistance        
AI-Powered Document Validation
Improve Document Verification Accuracy with AI   Yes    
Digital Origination
Get Your Salesforce Org Ready for Digital Lending in a Few Clicks   Yes    
Simplify Retail Deposit Account Origination with the Discovery Framework Template   Yes    
Fast-Track Business Deposit Account Intake with a Discovery Framework Template   Yes    
Enhanced Setup Experience with Salesforce Go
Get Started Faster with Commercial Banking   Yes    
Get Started Faster with Transaction Dispute Management   Yes    
Flexible Hierarchies
Show Summary Rollup Metrics in Flexible Hierarchies for Executive-Level Insights     Yes  
Visualize the Full Account Network with Direct and Indirect Contacts     Yes  
Troubleshoot Hierarchy Validations with Record-Level Insights     Yes  
Explore Hierarchies with Enhanced Graph and Grid Views Yes      
Search All Node Types at Once in Flexible Hierarchies Yes      
Changed Connect REST API Response Bodies   Yes    
Unify the Advisor-Client Meeting Lifecycle with Meeting Concierge     Yes  
Meeting Concierge
Identify the Sources in Client Summary     Yes  
Clearer File Type Guidance in Meeting Notes and Documents     Yes  
Capture Auditable Transcription Consent from Meeting Participants     Yes  
Review AI-Suggested Tasks Before Saving     Yes  
Update Your Meeting Playbook Structure When Plans Change     Yes  
Other Changes in Meeting Concierge     Yes  
New and Changed Objects in Meeting Concierge     Yes  
Get Started Faster with a Prebuilt Template for Complaint Management   Yes    
Automate Dispute Investigation Tasks with Action Plans   Yes    
Move Data Directly into Financial Account and Related Objects with Salesforce Integration User License   Yes    
Track Interactions on the Salesforce Calendar for Financial Services Yes      
New and Changed Financial Services Objects     Yes  
New Financial Services Metadata Types   Yes    
Health
Health Features Released by Month        
Accelerate Agentforce Health Setup with Salesforce Go     Yes  
Agentforce for Health
Use Page Ranges to Extract Relevant Information from Documents   Yes    
Automate High-Volume Document Extraction Using a Batch Template     Yes  
Set Up Agentforce for Prior Authorization and Provider Network Status Quickly     Yes  
Review Prior Authorization Data Faster by Using Data 360 Zero-Copy Tools     Yes  
Use Agent Actions to Improve Provider Network Searches     Yes  
Deliver Effective, Patient-Centric Care with Intelligent Assessment Suggestions     Yes  
Compare Insurance Plans and Generate Quotes with Digital Health Insurance     Yes  
Health Engagement
Optimize Multichannel Member Engagement with Patient and Member Outreach     Yes  
Empower Members with Agentic Self-Service     Yes  
Home Health
Automate Invoicing for Completed Home Healthcare Visits     Yes  
Save an In-Progress Home Healthcare Assessment to Complete Later     Yes  
Integrated Care Management
Find Assessments More Efficiently with a Unified Search Experience     Yes  
Improve Patient Outcomes with Historical Access for Internal Assessments     Yes  
Personalize Care Plans Faster with Targeted Goal Recommendations     Yes  
Referral Management
Accelerate Patient Access and Referral Management Setup     Yes  
Triage Referrals with AI-Powered Scoring and Automated Intake     Yes  
Automate Prior Authorization Necessity Checks     Yes  
Track Referral Progress with Action Plans     Yes  
Track Versions and Automate Logic for Action Plans and Templates   Yes    
View athenahealth API Consumption in Digital Wallet     Yes  
New and Changed Connect REST API Resources in Health   Yes    
New and Changed Invocable Actions in Agentforce Health     Yes  
New and Changed Objects in Agentforce Health     Yes  
Insurance
Insurance Features Released by Month        
Insurance Policy Administration
Offer Bundled and Flexible Benefits with Multi-Level Coverage Structures   Yes    
Renew Policies at Scale with Bulk Processing for Single and Multi-Root Policies   Yes    
Changed Connect REST APIs in Insurance Policy Administration   Yes    
Claims Management
Process Claims on Child Coverages with Hierarchical Limit Consumption     Yes  
Use More Contextual Data in Claims Adjustment and Policy Limit Calculations     Yes  
Pay Multiple Claim Amounts in a Batch     Yes  
New and Changed Connect REST APIs in Insurance Claims Management   Yes    
New and Changed Invocable Actions in Insurance Claims Management        
Digital Insurance
Automate Billing with Policy Lifecycle Integration   Yes    
Process Price Change Endorsements for Milestone Billing   Yes    
Process Price Change Endorsements for Upfront and Term-Based Billing   Yes    
Changed Connect REST APIs in Digital Insurance   Yes    
Insurance Brokerage
Support Producer Split Management for Person Accounts   Yes    
Reinstate Canceled Policies in Insurance Brokerage   Yes    
View Policy Details in Insurance Brokerage   Yes    
Enhance Plan Benefits with Attribute Validation and Data Type Support   Yes    
Handle Price Change Endorsements with Milestone Billing   Yes    
Handle Price Change Endorsements for Upfront and Term-Based Billing   Yes    
New Connect REST APIs in Insurance Brokerage   Yes    
New Invocable Actions in Insurance Brokerage        
Create Custom Actions on Policy Participants and Coverages   Yes    
Change the Writing Carrier Account During Policy Renewal   Yes    
Prevent Billing Errors with Billing Type Validation   Yes    
Accelerate Initial Setup for Insurance   Yes    
Streamline Claim Intake with Agentforce       Yes
Boost Underwriting Rule Evaluation with Constraint Rules Engine     Yes  
Calculate and Add Fees to the Price of Insurance Products     Yes  
Replicate Insurance Setup Data Between Orgs with Ease     Yes  
New and Changed Objects in Insurance        
New Metadata Types in Insurance        
New Tooling API Object in Insurance        
Life Sciences
Life Sciences Features Released by Month        
Streamline Event Planning and Execution   Yes    
Set Up Life Sciences Customer Engagement Using a Prebuilt Solution   Yes    
Make Data Change Requests Accessible from the Record Page   Yes    
Engagement Planning
Turn Account Data into Visit-Ready Briefings   Yes    
Manage Key Accounts Better with Data Model Objects and Lookup Filters   Yes    
Optimize Time Selection for Time-Off Territory   Yes    
Engagement Execution
Conduct Remote Visits with Microsoft Teams (Generally Available)     Yes  
Log Engagements More Accurately with Automated Healthcare Organization Capture Yes      
Log Visits with Voice-Based Visit Logging (Pilot) Yes      
Show Custom Lightning Web Components in the Agentforce Chat Window on Mobile     Yes  
Display Signature Disclaimers Based on a Healthcare Professional’s Country and Language Yes      
Add Communication Channels During Consent Capture   Yes    
Provide Users with a Consistent Medical Insights Experience on Web and Mobile   Yes    
Validate Visits on Save and Return Warnings from Custom Scripts     Yes  
Capture Visit Details Faster with Dependent Picklists     Yes  
Streamline Consent Capture and the Opt-Out Experience     Yes  
Institutional Doctor Accounts
Generate Institutional Doctor Accounts Automatically   Yes    
Get a Unified View of All Account Activities   Yes    
Manage Insights, Inquiries, and Visits for Institutional Doctor Accounts   Yes    
Identify Institutional Doctor Accounts Accurately   Yes    
Intelligent Content
Deliver Interactive Presentations on the Desktop Site Yes      
Keep Your Presentation Context in Focus in the Service Console     Yes  
Expand Data 360 Insights with Email Template Data Streams     Yes  
Email Template Territory Filtering Was Improved in the Mobile App     Yes  
Save Custom Presentations Without Unexpected Warnings Yes      
Patient Engagement
Control Ad Hoc Task Creation in Advanced Therapy Management   Yes    
Manage Home Visits Efficiently with Home Health for Agentforce Life Sciences   Yes    
Provider Engagement Compliance
Streamline Provider Engagement Compliance with Templates   Yes    
Track Provider Engagement Compliance More Efficiently with Automated Updates   Yes    
Update LifeSciConfigRecord Files for New Profile Naming Format        
New and Changed Connect REST API Resources in Life Sciences Cloud   Yes    
New and Changed Objects for Life Sciences   Yes    
New and Changed Life Sciences Metadata Types   Yes    
Manufacturing
Agentforce for Manufacturing
Manage Warranty Claims and Coverage        
Streamline Dealer Sales Operations        
Drive Faster Order Conversion from Samples        
Streamline Distributor Procure-to-Receive Operations        
Tableau Next Apps for Manufacturing
Track Key Accounts and Sales Agreement Performance        
Analyze Your Service Revenue Streams        
Translate Data into Insights with Warranty Management Datakit        
Simplify Manufacturing Setup with Salesforce Go        
Standardize Goodwill Claim Initiation with Pre-built Service Process Template        
Increase Partner Efficiency with Enhanced Channel Management        
New and Changed Objects for Manufacturing        
New and Changed Connect REST APIs for Manufacturing   Yes    
New and Changed Metadata Types for Manufacturing        
Media
Media Features Released by Month        
Media Planning for Linear Media Products
Schedule Television and Radio Ad Spots with the Spot Calendar     Yes  
Create Converged Media Plans with Demo Ratings     Yes  
Manage Pricing for Linear Media Placements with Rate Cards     Yes  
Build Media Proposals Faster with Ad Proposal Agent     Yes  
Streamline Advertising and Subscriber Management Setup     Yes  
Improve Media Planning Efficiency with Bulk Actions in Advertising Sales Management     Yes  
Migrate Ad Targeting Data with Data Processing Engine Templates (Beta)     Yes  
Persist Line Item Updates Across Tabs     Yes  
Check Inventory Across Multiple Ad Servers     Yes  
Debug Failures with New Detailed Error Logs     Yes  
Customize Media Pricing Logic by Using Procedure Plans     Yes  
Subscription Lifecycle Management
Close Deals Faster with Configurable Promotions and Coupons     Yes  
Capture Subscription Market Share with B2C Sales Features     Yes  
Streamline Subscriber-Based Quoting and Ordering     Yes  
Apply Promotions to Cart in Consumer Sales to Boost Sales     Yes  
Manage Quotes and Orders with the Enhanced Line Editor     Yes  
New and Changed Objects in Agentforce Media   Yes    
New and Changed Connect REST APIs in Agentforce Media   Yes    
New Invocable Actions in Agentforce Media        
Maximize Revenue with Term-Based Subscriptions     Yes  
Net Zero
Generate Estimated Energy Use Records by Intelligently Managing Data Gaps     Yes  
Improve Accuracy of Market-Based Emissions Calculations     Yes  
Simplify Feature Discovery and Setup     Yes  
New and Changed Objects in Net Zero Yes      
Nonprofit
Simplify Feature Discovery and Setup   Yes    
Updated Feature for Grants Management Managed Package Yes      
Changed Connect REST API for Nonproft   Yes    
Public Sector Solutions
Public Sector Features Released by Month        
Simplify Feature Discovery and Setup for Public Sector   Yes    
Collect Fees for Public Sector Services with Inbound Payments     Yes  
Track Public Sector Outbound Payments and Financial Disbursements     Yes  
Extract Data from Documents Stored in Amazon S3 Automatically     Yes  
Improve Service Delivery with a Unified Constituent Profile for Benefit Management     Yes  
Gain Faster Insights with Tableau Next Dashboards     Yes  
Accelerate Public Sector Hiring with Recruitment Collaboration in Slack     Yes  
Enable Internal Employees to Apply for Jobs Through Self-Service Portals     Yes  
Streamline Employee Services with AI-Powered Agents     Yes  
Enhance Employee Self-Service with HR Service and IT Service Agents     Yes  
Schedule Appointments in Agentforce Public Sector with Workforce Scheduling (Generally Available)     Yes  
Take Advantage of Agentforce IT Service for Public Sector     Yes  
Pre-populate Application Forms with Data Cloud Document AI     Yes  
Bring Agentforce Public Sector Data into Data 360 with Ease     Yes  
New and Changed Objects in Agentforce Public Sector   Yes    
New and Changed Invocable Actions in Agentforce Public Sector   Yes    
Industries Common Features
Industries Common Features Released by Month        
Action Plans
Edit Multiple Tasks at Once for the Action Plans and Action Plan Templates     Yes  
Discovery Framework
Present Multi-Language Forms with Entity Data Translation Yes      
Criteria-Based Search and Filter
Changed Criteria-Based Search and Filter Connect REST API   Yes    
Fundraising
Improve the Donor Experience with a Self-Service Donor Support Agent     Yes  
Streamline Data Migrations by Managing Gift Validations   Yes    
Process Recurring Gift Commitments Concurrently     Yes  
Capture Patient Philanthropy with Grateful Person Involvement Records     Yes  
Capture Donor Meeting Notes and Tasks with the Donor Engagement Agent     Yes  
Identify Potential Major Donors with AI Predictions (Pilot)     Yes  
Changed Objects and Fields for Fundraising   Yes    
Grantmaking
Give Grant Seekers Instant Answers with a Dedicated Support Agent     Yes  
Updated Objects and Fields in Grantmaking Yes      
Industries Configure, Price, Quote (CPQ)
Manage Standard Cart API Migration with Mixed Mode Control     Yes  
Refine Product Discovery with the Availability and Eligibility Interfaces     Yes  
Load Large Carts Efficiently with API Trim Mode   Yes    
Improve Scalability and Support for Large Promotions in the Compile Pricing   Yes    
Automate Product Removal Within Multi-Product Bundles   Yes    
Save and Reuse Cart Configurations with Templates Yes      
Automate Complex Quote and Order Recreations That Use Precision Deep Cloning   Yes    
New and Changed Objects in CME Managed Package   Yes    
Omnistudio for Industries       Yes
Outcome Management
Outcome Management Updated Objects     Yes  
Process Compliance Navigator
Extract Regulation and Policy Clauses with Generative AI        
Enforce Compliance Requirements with Compliance Assistance        
Automate Compliance Controls with Prompt Templates        
Streamline Compliance Mapping with Impact Analysis        
New Connect REST APIs for Process Compliance Navigator   Yes    
Program and Case Management
Streamline Administrative Tasks with the Enhanced Participant Management Agent     Yes  
Prepare for Client Meetings Faster with Agent-Prepared Participant Summaries     Yes  
Stage Management
Manage Complex Workflows with More Stage Transition Conditions   Yes    
Timeline
View Tasks and Events on the Vertical Timeline     Yes  
Unified Catalog
Speed Up Service Intake Setup with the Enhanced Service Process Builder Yes      
Deploy Multiple Service Processes from the Template Library Yes      
Deploy Service Processes and Dependencies Across Orgs More Securely Yes      
Standardize Your Service Request Fulfillment Yes      
Track Service Request Performance and SLA Compliance Yes      
Get Service Process Details   Yes    

Marketing

Personalize every moment of engagement across the customer lifecycle and drive growth for your business with the latest marketing features and enhancements from Salesforce.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Marketing Cloud Next
Build and Grow Your Audience Yes      
Skip the Wait When Sending Emails to Contact and Lead Lists Yes      
Create and Design Content with Ease Yes      
Build and Manage Effective Campaigns
Upload DLT Templates to Send SMS Messages in India        
Elevate Your Messaging with Rich Communication Services        
Align Marketing and Sales Teams        
View Marketing Engagement on Opportunity Records     Yes  
Drive Sales with Automated Marketing Tools        
Scale and Manage Your Marketing Operations     Yes  
Expand Email Personalization with Marketing Objects, AMPscript Language Support, and New Scripting Helpers     Yes  
Other Changes in Marketing Cloud Next   Yes    
Analyze B2B Marketing Impact with Ready-to-Use Dashboards Yes      
Marketing Cloud Account Engagement
Simplify Consent Management Between Marketing Products Yes      
Manage Email More Effectively Yes      
View Engagement Activity on Opportunity Records     Yes  
Sync All Campaign Members with One Click Yes      
Disable Open and Click Tracking     Yes  
Marketing Cloud Engagement
Organize Your Journeys and Enhance Performance
Filter and Organize Your Journeys More Efficiently   Yes    
Unify SMS Messaging and Consent for Marketing Cloud Next
Share Engagement SMS Codes with Marketing Cloud Next   Yes    
Manage Consent with More Flexibility   Yes    
Publish Preference Pages for Different Audiences   Yes    
Optimize WhatsApp Campaigns with Ad Tracking and In-Chat Payments   Yes    
Explore New AI Capabilities   Yes    
Other Features        
Archived Release Notes Yes      
Marketing Intelligence
Unify Your Marketing Data for Complete Performance Visibility        
Unlock Deeper Insights with Improved Data Management        
Act on Marketing Insights Faster with Agentforce        
Explore Customer Journeys and Performance with Smarter Dashboards        
Salesforce Personalization
Personalization Features Released by Month        
Recommend Offers Across Catalogs Using Indirect Signals       Yes
Jump Start Your Personalization Journey with a Preconfigured Recommender Use Case   Yes    
Streamline Personalized Content Creation and Deployment with Personalization Campaigns   Yes    
Guide Personalization Configuration With Default Profile Data Graph to Data Space Assignment   Yes    
Tailor Recommendations for Accounts       Yes
Personalize Decisions with Related Attributes and Calculated Insights       Yes
Build and Customize Personalization Experience Templates   Yes    
Build Your Personalization Strategy with Individual Objects in Data Kits   Yes    
Deliver Consistent Recommendations with Fallbacks       Yes
Organize Campaign and Segment Folders with Targeted Permissions       Yes
Filter Recommendations Using Date and Numeric Placeholders        
Loyalty Management
Loyalty Management Features Released by Month        
Trace Points and Create Subtypes for Activity-Based Currencies     Yes  
Find and Understand Traceability Settings Easily with Updated Labels   Yes    
Define Eligible Activities to Extend Activity-Based Points Validity   Yes    
Provide Members More Time to Use Activity-Based Points   Yes    
Validate Loyalty Program Data Integrity   Yes    
Control Tier Expiration with Custom Dates and Formulas   Yes    
Speed Up Google Wallet Integration by Using the Android SDK Sample App   Yes    
Monitor Loyalty Program Performance Using Tableau Next Dashboards     Yes  
Track Loyalty Points with Improved Precision Yes      
Track Loyalty Promotion Effectiveness with Interactive Tableau Next Dashboards     Yes  
New and Changed Objects in Loyalty Management   Yes    
Global Promotions Management
Manage and Organize Promotion Budgets   Yes    
Manage Promotion Liability Efficiently by Using Enhanced Promotion Limits Yes      
Enroll Customers in Specific Promotions Yes      
Simplify Product Catalog Maintenance by Bypassing Unsynced Items Yes      
Automate Pricing Procedure Creation for Promotion Evaluation   Yes    
New and Changed Objects in Global Promotions Management   Yes    
New and Changed Connect REST APIs in Loyalty Management        
New and Changed Invocable Actions in Loyalty Management   Yes    
Referral Marketing
Manage and Organize Promotion Budgets   Yes    
New and Changed Objects in Referral Marketing   Yes    
Real-Time Offer Management
Create and Manage Promotions with Global Promotions Management        
Offer Management
Simplify Offer Management Feature Discovery and Setup   Yes    
Eliminate Revenue Leaks with Multidimensional Offer Eligibility Criteria Yes      
Create On-Brand Creatives for Different Channels with Ease Yes      
Accelerate Go-to-Market by Eliminating Approval Bottlenecks with Preset Workflows Yes      
Personalise and Automate Offer Delivery Across Channels Yes      
Surface Offer Recommendations in Real-Time by Using Salesforce Personalisation   Yes    
Track Offer Performance and Drive Data-Driven Decisions Yes      
Accelerate Offer Lifecycle with Agentforce Yes      
Utilize Data Cloud Capabilities for Offers Yes      
Share Offers with Customers and Partners on Experience Cloud Sites   Yes    
New and Changed Objects in Offer Management   Yes    

MuleSoft

Use the MuleSoft Anypoint Platform suite of products to connect and integrate apps, systems, and data across your enterprise. Streamline operations by building and automating processes with clicks instead of code.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
API Catalog for Salesforce
Map Your Agents to MCP Server Tools   Yes    
Map Prompt Templates to MCP Server Tools   Yes    
Map Connect REST API Actions to MCP Server Tools   Yes    
Add Annotations to MCP Server Tools   Yes    
Manually Register External MCP Servers in API Catalog   Yes    
Discover Manually Registered MCP Servers in API Catalog (Generally Available)   Yes    
Assess Security Risk Scores for MCP Servers in API Catalog   Yes    
View Agents That Use an External MCP Server   Yes    
Bring MuleSoft MCP Servers into API Catalog (Generally Available)   Yes    
View Connect REST APIs in API Catalog   Yes    
View Named Query APIs in API Catalog and Activate Actions (Generally Available)   Yes    
Simplify API and MCP Server Management with the API Catalog Connect REST API   Yes    
MuleSoft Integration Intelligence   Yes    

Mobile

Agentforce Voice is now generally available for integration in your mobile apps with the Agentforce Mobile SDK. The Salesforce mobile app now supports AI-powered meeting transcriptions. Enjoy improved project management in Mobile Publisher.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Mobile Features Released by Month        
Salesforce Mobile App
Everything That’s New in the Salesforce Mobile App
View Tableau Next Dashboards Anywhere on Mobile Yes      
Complete Tasks Directly from Custom Phone Notifications (Generally Available)        
Customize Your Mobile App Home Page (Beta)        
Customize Agentforce Mobile Experiences (Beta)        
Elevate In-Person Meetings with Mobile AI Transcription Yes      
Experience a Refreshed UI with Liquid Glass in the Salesforce Mobile App Yes      
Log In to the Salesforce Mobile App with Email by Default Yes      
Access React Apps Directly Within the Salesforce Mobile App (Beta) Yes      
Use the Login for Admin Option in the Salesforce Mobile App for Secure Access Yes      
Capture Post-Meeting Insights with Voice Notes Yes      
Mobile Publisher
Manage Your Mobile App Projects with Rename and Archive        
Speed Up App Store and Google Play Approvals with Salesforce Mobile App Permission        
Notifications
Complete Tasks Directly from Custom Phone Notifications (Generally Available)        
General
Add Voice to Your Mobile App with Agentforce Voice   Yes    
Integrate Agentforce into Your Mobile Apps Using React Native   Yes    
Customize Agentforce Mobile Responses with Lightning Types     Yes  
Build Native Mobile Apps Faster with Mobile Procode Skills   Yes    

Partner Cloud

Accelerate business growth by expanding partner connectivity and advancing data transparency through secure record sharing and synchronization. Deliver consistent customer experiences by using brand-compliant marketing content directly within Experience Cloud sites.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Expand Your Market Reach with Enhanced Partner Connectivity (Beta)     Yes  
Empower Partners to Deliver Compliant Brand Experiences at Scale     Yes  
Set Up Co-Branded Emails for Partners in Salesforce Go     Yes  
Streamline Deal Registration with Partner Deal Registration Agent Topic Yes      
Enhance Your Partner Experience with Loyalty and PEM Components     Yes  
Enhance Your Partner Experience with PEM Components in Partner Central (Enhanced)     Yes  

Revenue Management

Learn about new features and enhancements for Agentforce Revenue Management.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Revenue Features Released by Month        
Enhanced Setup Experience with Salesforce Go
Streamline Revenue Collection with the Dunning Orchestration Solution   Yes    
Discover More Revenue Management Features   Yes    
Product Catalog Management
Build Transactions Faster with Rule-Based Discovery Yes      
Apply Consistent Ramp Selection During Product Discovery and Configuration Yes      
Expand Your Product Offerings with Product Variations Yes      
Show Precise and Consistent Pricing with Extended Decimal Support Yes      
New Connect REST APIs in Product Catalog Management   Yes    
New and Changed Connect REST APIs in Product Discovery   Yes    
New and Changed Invocable Actions in Product Discovery   Yes    
runtime_industries_cpq Namespace   Yes    
Salesforce Pricing
Use CSV-Based Decision Tables in Pricing Procedures     Yes  
Sync Decision Tables for Any Pricing Recipe Yes      
Map More Variables in the Map Line Item Element Yes      
Changed Connect REST APIs in Salesforce Pricing   Yes    
Product Configurator
Define Constraints for Quote Groups and Ramp Segments        
Load Product Defaults into Constraints        
Updates in Default Product Configurator Flow     Yes  
Changed Connect REST API in Product Configurator   Yes    
Improve Performance for Constraint Models with Many Mapped Products        
Transaction Management
Enhance Attribute Visibility in the Sales Transaction Line Editor     Yes  
Work More Efficiently with the Enhanced Sales Transaction Line Editor Yes      
Preserve Group Ramp Schedules When Cloning Quotes and Orders     Yes  
Clone Quotes and Orders with All Related Records     Yes  
Sell Product Variations in Quotes and Orders Yes      
Simplify Multi-Year Quoting by Using a Guided Ramp Schedule     Yes  
Renew Ramped Assets Early to Secure Future Revenue     Yes  
Adjust Start Dates and Extend Ramp Segments on Amendments     Yes  
Handle Complex Product Configurations with More Attributes     Yes  
Process More Records for Each Transaction     Yes  
Strengthen Document Builder with Robust Service Architecture Yes      
Track Quote and Tax Data with Enhanced Object Visibility Yes      
Secure Data Access for Pricing with Elevated Permissions     Yes  
Changed Connect REST API in Transaction Management   Yes    
New Invocable Action in Transaction Management     Yes  
Advanced Approvals
Keep Approvals Moving in Slack     Yes  
Preview Approval Step Dependencies for Your Submission     Yes  
Customize and Automate Approval Actions with Flow and Apex Yes      
Changed Connect REST API in Advanced Approvals     Yes  
Dynamic Revenue Orchestrator
Orchestrate Multi-Year Deals with Time-Aware Fulfillment Assets Yes      
Schedule Orchestration Steps with Negative Delays Yes      
Improve Auto Task Step Behavior by Passing Custom Parameters Yes      
Gain Operational Visibility with Fulfillment Reporting Yes      
Migrate Dynamic Revenue Orchestrator Condition Data Yes      
Orchestrate End-to-End Fulfillment Across Dynamic Revenue Orchestrator and Order Management Yes      
New and Changed Objects in Dynamic Revenue Orchestrator Yes      
Changed Connect REST API in Dynamic Revenue Orchestrator   Yes    
New Metadata Type in Dynamic Revenue Orchestrator   Yes    
Usage Management
Reduce Setup Time for Usage Products with a Guided Workflow     Yes  
New Connect REST API in Usage Management   Yes    
Billing
Customer 360
Summarize Billing Transactions in a Statement of Account   Yes    
Manage All Billing Transactions from Billing Settlements Central   Yes    
View All Billing Arrangement Relationships from Account and Invoice Records   Yes    
Manage Billing Inquiries Efficiently with Assisted Case Creation and Metrics   Yes    
Billing Schedules and Billing Milestones
Align Billing with Cancellations on Future-Dated Orders and Quotes   Yes    
Support Milestone Plans for Amendments   Yes    
Change from Higher to Lower Billing Frequencies on New Sale Orders and Quotes   Yes    
Invoice Management
Make Smarter Collection Decisions with Predictive Invoice Risk Scores (Pilot)   Yes    
Stream Invoices Faster with Upgraded Invoice Batch Runs   Yes    
Start Daily and Weekly Invoice Schedules on Working Days   Yes    
Payments and Refunds
Group Invoices of an Account into a Single Payment Request   Yes    
Initiate Automated Refunds on Negative and Canceled Invoices   Yes    
Send Level 2 and Level 3 Data for Payments Made Through Apex Adapters   Yes    
Generate Pay Now Links and Associate Payments with Business Accounts   Yes    
Expand Your Payment Options via the Billing Portal   Yes    
Collections
Automate Dunning Workflows by Using Dynamic Revenue Orchestrator Templates   Yes    
Simplified Payloads for Create Standalone Billing Schedules API   Yes    
New and Changed Objects for Billing   Yes    
Changed Connect REST API in Billing   Yes    
Changed Metadata Types in Billing   Yes    
New and Changed Invocable Actions in Billing   Yes    
Salesforce Contracts
Extract Contract Data from External Repositories in Bulk Yes      
Extract Data from External Contracts with Flexible Single Extraction Pipelines Yes      
Route Contract Approvals with Advanced Approvals Yes      
Generate Documents in User Locale Yes      
Preserve Unresolved Tokens with Bypass Tokens Yes      
New and Changed Objects in Document Generation and Contracts     Yes  
Changed Connect REST APIs in Salesforce Contracts   Yes    
Salesforce Document Generation
Generate Documents with Hierarchical Bundles and Grouped Data Yes      
Protect and Categorize Documents with Dynamic Watermarking Yes      
Navigate Complex Documents with an Automated Table of Contents Yes      
Generate Documents from Record Pages and Flows Yes      
Add Document Generation Process Requests to Active Batches Yes      
Agentforce for Revenue Management
Manage Collections with the Billing Employee Assistance   Yes    
Resolve Billing Inquiries with the Billing Service Assistance Agent   Yes    
View the Financial Impact of Customer Usage with Consumption Agent     Yes  
Find the Salesforce CPQ Documentation in a New Format        

Sales

Sales Cloud is now Agentforce Sales. You may see references to Sales Cloud in Salesforce applications and documentation. Learn about the latest features and updates to supercharge sales team productivity and operations. The Summer ’26 release includes updates and announcements happening from May through August 2026.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
AI Sales Agents
Agentforce Prospecting
Create and Configure Prospecting Agents More Easily Yes      
Use External Data Vendors with Prospecting Agents     Yes  
Automate When Your Prospecting Agent Runs     Yes  
Prioritize Prospects with Recent Engagements     Yes  
Select Additional Users for Prospecting     Yes  
View Prospecting Agent Activity Yes      
Agentforce Engagement
Boost Prospect Conversion with Group Calendar Availability     Yes  
Change Inbound Lead Generation and Lead Nurturing Agent Behavior Faster   Yes    
Continue Lead Engagement with Agent Handoff     Yes  
Qualify Contacts and Person Accounts with Agentforce     Yes  
See More Detailed and Actionable Insights on Lead Nurturing Agent Activity   Yes    
Exert Greater Control over Manual Review of Lead Nurturing Emails   Yes    
Agentforce Lead Nurturing is Changing to Agentforce Engagement   Yes    
Create More Flexible Engagement Agents with the New AgentForce Builder   Yes    
Sales Management
A New Permission Set Was Added to the Sales Management User Permission Set Group   Yes    
Control Which Fields Receive Autonomous Updates     Yes  
Get AI-Generated Summaries for Your Deals     Yes  
Improve Sales Summary Quality with Enhanced Prompt Template Instructions   Yes    
Create Custom Reports for Pipeline Management Insights     Yes  
Track Deal Progress with Sales Methodology Suggestions from Agentforce     Yes  
Build Your Sales Agent in the New Agentforce Builder     Yes  
Agentforce Sales App in Gemini (Beta)
Manage Sales Strategy and Update Records Directly in Gemini (Beta)     Yes  
Sales Fundamentals
Drive Deal Progress with Prioritized Suggestions     Yes  
Accounts
Personalize Sales Account Research with Custom Field Mapping     Yes  
Leads
Keep Email Conversations Connected When You Convert Leads to Contacts     Yes  
Einstein Conversation Insights
Drive Productivity and CRM Automation with Einstein Conversation Insights Data Moving to the Salesforce Platform   Yes    
Use Call Transcripts from Gong     Yes  
Get Transcripts and ECI Features for In-Person Meetings     Yes  
Analyze Video Meetings Faster with Transcript Upload in Einstein Conversation Insights     Yes  
Use Call Coaching on Video Calls to Drive Seller Success     Yes  
Sales Engagement
Sales Engagement Data Is Now Native to The Salesforce Platform Yes      
Prospecting Center is Scheduled for Retirement Yes      
View Updated Sales Engagement Data     Yes  
Sales Engagement Performance Dashboard Is Scheduled for Retirement   Yes    
Pipeline Inspection
Gauge Relationship Health Quickly in Pipeline Inspection     Yes  
Identify and Manage Active Contacts in Pipeline Inspection     Yes  
Customize Sales Methodologies Based on Your Team's Needs     Yes  
See Deal Alerts at a Glance in Pipeline Inspection     Yes  
Set the Default List View for Pipeline Inspection Users     Yes  
Get a Fuller View of Your Pipeline with Built-In Insights Yes      
Sales Performance Management
Salesforce Maps and Salesforce Maps Advanced
Customize Route Optimization with Advanced Routing Profiles     Yes  
Sales Planning
Work Faster with a Modernized Territory Planning Interface        
Prevent Rule Conflicts with Enhanced Segment Rule Visibility     Yes  
Differentiate Sales Goals with Currency and Quantity Targets        
Sales Planning Version 1 is Scheduled for Retirement        
Salesforce Spiff        
Email, Calendar, and Integrations
Email Configuration
Verify Your Email Domain Ownership     Yes  
Keep Email Flowing for Users with Unverified Domains   Yes    
Set the From Address for Email Sent for Users with Unverified Domains   Yes    
Import Authorized Email Domains into a Sandbox   Yes    
Notify Users About Unverified Email Domains Yes      
Check Your Domain’s Verification Status     Yes  
Adopt Authorized Email Domains (Release Update)     Yes  
DKIM Signatures Protect the Reply-To Header Yes      
Einstein Activity Capture
Update Einstein Activity Capture and Migrate Email Before the Automatic Update   Yes    
Upgrade Microsoft 365 Authentication in Einstein Activity Capture to Microsoft Graph   Yes    
Event Data Is Now Stored on the Salesforce Platform        
Prepare for Activity 360 Reporting, Activity Metrics, and Activities Analytics Dashboard Retirement   Yes    
Lightning Sync
Upgrade Microsoft® Exchange Web Services to Microsoft® Graph in Lightning Sync Before October 2026   Yes    
Prepare for the Lightning Sync Retirement and Migrate to Einstein Activity Capture   Yes    
Salesforce for Outlook
Salesforce for Outlook Is Being Retired in December 2027   Yes    
Outlook Integration
Access Agentforce from Your Outlook Integration     Yes  
Salesforce Inbox
Upgrade Microsoft 365 Authentication in Inbox to Microsoft Graph   Yes    
Other Changes in Sales
Accelerate Your Sales Setup from Day One     Yes  
Salesforce to Salesforce Is Being Retired (Release Update)     Yes  
Find Pipeline and Forecasting Help in a Dedicated Space Yes      
Autonomous Field Updates Apply Only to Licensed Opportunity Owners Yes      

Salesforce CMS

The CMS Base data kit is now generally available, and you can deploy it more easily from a simplified setup page. Deploy the data kit to support features such as semantic and AI-powered search for content. Developers can use the new Managed Content GraphQL API to search for CMS content.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Deploy the CMS Base Data Kit to Ingest Content into Data 360 (Generally Available)     Yes  
Improve Semantic Search with the Latest CMS Base Data Kit and Search Index        
Use the New Managed Content GraphQL API to Search for CMS Content   Yes    

Salesforce for Slack Integrations

Beginning in Summer ’26, Salesforce channels are available by default in new orgs in Enterprise and Unlimited editions. Use the new Slack panel on record pages in Salesforce for a more streamlined user experience with Salesforce channels.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Sell Smarter in Slack: Agentforce Sales and the New Go Page     Yes  
Enjoy Slack-Powered Collaboration in New Salesforce Orgs Yes      
Access Salesforce Channels in the Slack Panel   Yes    

Security, Identity, and Privacy

Prepare for new and upcoming security enhancements. Restore data more effectively and gain control over backup operations. Ensure your integrations stay connected by switching to unique, branded web addresses. Meet standard regulations with AI-driven insights.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Security Enhancements
Review and Comply with New and Upcoming Security Requirements   Yes    
Avoid Email Disruption with Automatic June Updates   Yes    
Add a Security Contact for Incident Alerts   Yes    
Find Admin Security Content for the Platform in One Place Yes      
Backup and Recover Next
Back Up and Recover Data in India (Generally Available)       Yes
Back Up and Recover Data in US East and West Yes      
Back Up Data on Demand Yes      
Cancel Backups in Progress Yes      
Pause Scheduled Backups Yes      
Run Backups Multiple Times a Day Yes      
Retry Failed Restore Attempts Yes      
Restore Specific Fields with Field-Level Recovery Yes      
Restore Records with Hierarchical Relationships Yes      
Restore Files and Attachments from Backups Yes      
Encrypt Backup Data with Tenant-Specific Keys   Yes    
Select Your Backup Storage Region for Data Residency Compliance   Yes    
Manage Backup and Recover Next with REST APIs   Yes    
Automate Backup and Recover Operations Through the MCP Server   Yes    
Domains
Adopt Salesforce Edge Network for Your Domain   Yes    
Host Multi-Framework Apps Securely on the Salesforce App Domain   Yes    
Identity and Access Management
Prepare for Login Changes   Yes    
View Authentication Context Class Reference (ACR) Values in the Login History and Login Events   Yes    
Retirement of OAuth 2.0 Username-Password Flow for Connected Apps (Release Update)   Yes    
OAuth User-Agent and Hybrid User-Agent Flows Retirement (Release Update)   Yes    
Migrate to a Multiple-Configuration SAML Framework (Release Update)   Yes    
Triple DES for SAML Single Sign-On Is No Longer Supported   Yes    
Salesforce-Managed X (Formerly Twitter) Authentication Provider Retirement (Release Update)   Yes    
Authentication Provider UI Labels Are Updated   Yes    
Valid Session Is Always Required for Email Address Changes Yes      
Test Step-Up Authentication   Yes    
Disabling External Client Apps Now Blocks SAML Login        
Package External Client Apps in First-Generation Managed Packages     Yes  
Enable Native Browser Authentication for iOS Before Passkey Enforcement        
OAuth Security Controls Are Enforced for New External Client Apps and Connected Apps   Yes    
Manage Passkeys and Security Keys With Ease Yes      
Passkey-First MFA Registration and Improved Passkey Experience   Yes    
Usability Improvements for MFA Registration Pages   Yes    
Identity Verification Is Required to Register New MFA Verification Methods   Yes    
View Phishing-Resistant, Standard, and Weak MFA Methods in the SAML Assertion Validator   Yes    
Added, Removed, and Reclassified Single Sign-On Authentication Signals for Multi-Factor Authentication   Yes    
Restrict the OAuth 2.0 Device Flow to Local External Client Apps (Release Update)   Yes    
Monitor Usage of the OAuth 2.0 Device Flow   Yes    
Migrate Packaged and Distributed Connected Apps to External Client Apps   Yes    
Only Stage and Rotate OAuth Credentials for Local External Client Apps   Yes    
Named Credentials
External Auth Identity Provider Callback URL Uses My Domain   Yes    
Security Health Review
Refined Signal Criteria, New MFA Coverage, and Severity Updates       Yes
Generate On-Demand Security Posture Reports with Health Assessments Agent       Yes
Security Center Essentials (Generally Available)   Yes    
Security Health Check
New Signals for Health Check Scores   Yes    
Weekly Notifications by Default   Yes    
Privacy Center
Automate Data Compliance with Agentforce in Privacy Center Yes      
Manage Consent at Scale with Global Consent Manager Yes      
Salesforce Shield
Data Detect
View and Export Sensitive Data Excerpts in Data Detect Scan Results        
Scan Encrypted Fields for Sensitive Data in Data Detect        
Enable Precise Scanning for Exact Keywords and Phrases with Data Detect        
Automate Sensitive Data Monitoring with Recurring Scans in Data Detect        
Stop Running Data Scans Yes      
Event Monitoring
Gain Deeper Insight with GraphQL Query Events   Yes    
Streaming of Login Events Available to All Customers   Yes    
Modify Transaction Security Policy Permission   Yes    
New Profile and Role IDs   Yes    
Report Export Transaction Security Policy   Yes    
TSP Notification Requirement Change   Yes    
Monitor Administrative Changes to Profiles with Transaction Security Policies   Yes    
Field Audit Trail
Field History Explorer Downloads   Yes    
Shield Platform Encryption
Manage Field-Level Encryption with an Upgraded UI     Yes  
Prepare for a Consolidated Field-Level Encryption Experience in Winter ’27     Yes  
Increased Record Limit for Encryption Sync     Yes  
Encrypt Backup & Recover Next Data     Yes  
Field Limits for Analysis and Email Notification of Analyzer Results     Yes  
Know How Fields for Analysis Are Divided Among Objects     Yes  
Security Center
Get New Security Center Alert Metrics   Yes    
Security Center with Agentforce (Beta)
Track Security Investigation Performance with Average Resolution Time and Risk Score (Beta)   Yes    
Focus Security Investigations with Anomaly Triage (Beta)   Yes    
Follow Incident Timelines for Investigations (Beta)   Yes    
Get Remediation Plans for Security Incidents (Beta)   Yes    
Other Changes
Follow Size Guidance for CSP Headers   Yes    
Identify and Remove Malformed Trusted URLs   Yes    

Service

Learn about the latest features and updates to supercharge support team productivity and operations.

Feature Enabled for users Enabled for administrators/​developers Requires administrator setup Contact Salesforce to enable
Service Monthly Release Notes        
Agentforce Contact Center
Voice
Transfer Your Salesforce Voice Agentforce Agent Conversations to a Service Rep in Agentforce Contact Centers Yes      
Stabilize Rep Experience by Preventing Calls Before Reps Are Ready     Yes  
Deliver Better Service with Flexible Scheduled Callbacks     Yes  
Preview Callback Request Before Dialing Yes      
Manage Voice Calls with Headset in Agentforce Contact Centers Easily Yes      
Maintain Business Continuity with Effortless Voice Number Porting   Yes    
Boost First-Call Resolution by Transferring Outbound Calls Yes      
Scale Global Communications with Expanded IVR Languages and Voice Profiles   Yes    
Streamline IVR Flows with Variable-Based Media Selection   Yes    
Enjoy Uninterrupted Calls with Automatic Session Restoration Yes      
Manage Number Leases with Detailed Usage Metrics   Yes    
Link Voice Calls to Their Source Records Automatically in Agentforce Contact Centers Yes      
Link Voice Calls to Work Orders Directly Yes      
Enhance Voice Transcription Performance   Yes    
Manage Telephony Audio Directly in Salesforce   Yes    
Build Stronger Customer Relationships with Last Support Rep Routing   Yes    
Automate Call Transfers to IVR Flows and External Numbers with Flow Actions   Yes    
Accelerate Proactive Customer Outreach with Automated Outbound Calling   Yes    
Prioritize Urgent Customer Calls with SLA-Based Routing   Yes    
Customize Salesforce Voice by Using Toolkit API Yes      
Track Your Telephony Models with New Salesforce Voice Names Yes      
Track Your Permission Sets and Licenses with New Salesforce Voice Names Yes      
Improve Your Contact Center Security with External Client Apps   Yes    
Do More with Unified Routing Using Callbacks, Transfer to Flow, and Route Voice Call API Yes      
Streamline Disaster Recovery with Automated Status Migration   Yes    
Directly Manage Your Caller Identity with Autonomous Phone Number Assignment Yes      
Record Personalized Voicemail Greetings for Inbound Calls Yes      
Boost Rep Productivity with Voicemail Drop for Outbound Calls Yes      
Get the Latest Enhancements for Your Amazon Connect Contact Center   Yes    
Keep an Audit Trail of Voice Call Record Changes (Pilot)       Yes
Improve Security for Partner Telephony by Migrating to an External Client App     Yes  
Get the Latest Enhancements for Your Amazon Connect Contact Center   Yes    
Workforce Engagement Management
Workforce Management        
Quality Management        
Email
Track Email Template Usage on Case Records Yes      
Build Better Agentforce Service Agents for Email in the New Agentforce Builder Yes      
Streamline Permissions for Agentforce for Service on Email Yes      
Messaging
Store a WhatsApp Business-Scoped User ID in Salesforce     Yes  
Inactivate and Then End a Messaging Conversation in Session-Based Enhanced Chat     Yes  
Batch End Messaging Sessions from a List View with Status-Based Capacity   Yes    
Extend the Expiration Timer for Messaging Components Sent by WhatsApp Dynamic Flows   Yes    
Migrate to Unified WhatsApp Faster     Yes  
End Inactive Messaging Sessions Automatically     Yes  
Streamline the Management of WhatsApp Templates   Yes    
Process India Payments Seamlessly in WhatsApp Conversations        
Showcase and Sell Products or Services Directly in WhatsApp Conversations     Yes  
Elevate the WhatsApp Chat Experience with Tap-Back Reactions and Message Replies        
See When Customers View Your WhatsApp Messages     Yes  
Show Real-Time Typing Indicators to Customers     Yes  
Let Service Reps View the Rich Content Version of a Notification Messaging Component   Yes    
Finish Wrap-Up Work After a Transfer   Yes    
Report on Messaging Sessions that Relate to a Case   Yes    
Track Service Rep First Response Time Automatically     Yes  
Use New Messaging Engagement DMO Fields        
Get Ready for WhatsApp Username Changes        
Standard Facebook Messenger Channels to Stop Working in June     Yes  
Standard SMS Channels to Stop Working in July     Yes  
Mark Abandoned Messaging Sessions Inactive   Yes    
Legacy Chat Is Being Retired Yes      
Translate Structured Chat Messages Inline Yes      
Translate Enhanced Chat Sessions with the Messaging User Language Field Yes      
Monitor and Cancel Bot Conversation and Conference Transfers Yes      
Unify Marketing and Support Journeys with RCS Messaging Channel     Yes  
Bring Your Own Channel        
Bring Your Own Bot        
Agentforce IT Service
Install Prebuilt Initial Setup Solutions and Accelerate IT Compliance Setup     Yes  
Agentforce IT Hardware Asset Management (Generally Available)
Accurately Track Hardware Inventory with Asset-Based Locations     Yes  
Gain Granular Inventory Visibility with State-Based Quantity Tracking     Yes  
Synchronize Inventory Counts with Asset Status Mapping     Yes  
Manage Hardware Asset Lifecycle Transitions in Bulk     Yes  
Scale Hardware Deployment with Fulfillment Orders     Yes  
Streamline Asset Reclamation with Return Orders     Yes  
Prevent Inventory Stockouts with Soft Reservations     Yes  
Secure IT Hardware End-of-Life with Asset Disposal Workflows     Yes  
Optimize IT Hardware Lifecycles with Service Requests     Yes  
Align Assets and Configuration Items with Bidirectional Field Synchronization     Yes  
Track IT Hardware Asset Management Usage with Subscription-Based Billing     Yes  
Accelerate Hardware Fulfillment with the Sourcing Agent     Yes  
IT Compliance (Generally Available)
Centralize Policy Management and Map Regulatory Requirements     Yes  
Accelerate Policy Creation with AI-Assisted Drafting     Yes  
Author and Sync Policy Clauses Directly in Microsoft Word     Yes  
Drive Compliance with Targeted Policy Campaigns and Acknowledgments     Yes  
Streamline Risk Management Lifecycle with Enhanced Workflows and Assessments     Yes  
Standardize Remediation Tasks with Prebuilt Action Plans     Yes  
Streamline Evidence Collection and Verification for Compliance     Yes  
Resolve Compliance Gaps with Issue Management     Yes  
Track Regulatory Compliance and Prioritize Risk Exposure   Yes    
Service Management
Streamline Change Approvals with Change Advisory Boards   Yes    
Calculate IT Change Request Risk Scores Consistently     Yes  
Manage More IT and Business Operations with Service Catalog Templates   Yes    
Connect Email Conversations to Incidents with Advanced Threading   Yes    
Configure Field Behavior for More Efficient Record Creation   Yes    
Create Incidents for Others Without Leaving Your Workflow   Yes    
Improve Reporting Accuracy with Automatically Captured Change and Incident Data   Yes    
Automate Service Catalog Workflows with New External Connectors   Yes    
Configuration Management Database and Service Graph
Organize Configuration Items with Tags for Faster Search and Filtering   Yes    
Accelerate Data Onboarding with Enhanced CI Import   Yes    
Export Filtered Configuration Items from List Views for External Analysis   Yes    
Model Complex Infrastructure with Configurable CI Components   Yes    
Manage and Upgrade CMDB Setup Data with Data Bundles   Yes    
Analyze IT Asset Inventory and Operational Performance with CMDB Analytics Dashboard        
Discovery for Salesforce CMDB and Service Graph
Discover Installed Software on MacOS Devices   Yes    
AI for IT Teams and Employees
Accelerate IT Support with Specialized Agents   Yes    
Convert Complex Service Requests into Conversational Experiences   Yes    
Streamline CMDB Management with Conversational AI   Yes    
Accelerate Decision-Making with AI-Generated Approval Summaries   Yes    
Schedule Meetings Directly Within Conversations   Yes    
Accelerate Risk Mitigation with AI-Generated Summaries   Yes    
Triage Incidents Automatically with AI   Yes    
Self-Service
Control Access to AI Capabilities in the Agentforce Employee Portal     Yes  
Accelerate Your Transition to Unified Employee Licensing with Bulk Migration     Yes  
Personalize the Portal with Customizable Ticket Detail Pages     Yes  
Centralize Compliance Tasks in the Employee Portal     Yes  
Associate External Articles and View Suggestions on Incidents     Yes  
Collaboration Channels
Accelerate Microsoft Teams Setup with Automated Configuration   Yes    
Track Assets in Microsoft Teams   Yes    
Authenticate Microsoft Teams Users with Single Sign-On   Yes    
Automate User Synchronization with Microsoft Entra ID   Yes    
Access IT Support Directly within Microsoft 365   Yes    
Automation and Productivity
Configure Notifications Consistently Across More Workflows   Yes    
Stay Ahead of SLAs with Multichannel Notifications     Yes  
Validate Notification Delivery and Accuracy Before Activation   Yes    
Manage Assignment Rule Mappings More Flexibly   Yes    
New and Changed Objects for Agentforce IT Service     Yes  
New and Changed GraphQL APIs in Configuration Management Database        
AI Agents for Service
Agentforce for HR Service
Put Agentic AI to Work on Common HR Tasks with a Prebuilt Agent Library Yes      
Agentforce Service Assistant
Scale Service Assistant Across More of Your Business with Multiple Agents     Yes  
Access Resources Linked in Plan Steps with Clickable URLs   Yes    
The Summarize Case Quick Action for Service Assistant Is Being Retired     Yes  
Get Real-Time Issue Resolution with Dynamic Service Plans     Yes  
Automate Service Plans with Agent Actions     Yes  
Contextualize Dynamic Service Plans with Citations     Yes  
Enable Guidance Plans for Cases with a Toggle Yes      
Provide Service Reps Dynamic, Real-Time Issue Resolution Guidance for Messaging Sessions     Yes  
Know When Service Plan Creation is in Progress with a Status Indicator   Yes    
Work With Service Assistant After a Messaging Session Ends        
Use the Service Assistant Chat to Receive Additional Resolution Assistance     Yes  
Provide Service Reps with Immediate Case and Customer Context with Case Catch-Up & Insights     Yes  
Respond Faster and More Accurately to Customers with Service Replies in Service Assistant     Yes  
Start Messaging Service Plans Automatically     Yes  
AI Solutions for Service
Draft Email Replies From Multiple Knowledge Articles     Yes  
Generate Enhanced Summaries in Your Preferred Language     Yes  
Generate Work Summaries in Your Preferred Language     Yes  
Work Summaries for Case (Beta) Is Being Retired     Yes  
Case Management
Draft Contextual Case Comments Instantly with Agentforce Yes      
Find Case Experts Instantly with Agentforce Actions Yes      
Assign Community Cases Automatically with Standard Assignment Rules   Yes    
Merge Unopened Duplicate Cases in Omni-Channel Queues (Beta) Yes      
Illustrate Complex Customer Issues with Rich Text Case Descriptions (Beta) Yes      
Manage Duplicate Cases Proactively with Enhanced Case Merge (Beta) Yes      
Customer Signals Intelligence
Drive Faster Service Decisions with Real-Time Sentiment Insights     Yes  
Group Contact Reasons for Clearer Customer Service Insights     Yes  
Customer Signals Intelligence from Service Insights App   Yes    
Entitlements and Milestones
Achieve Near Perfect SLA Compliance with Agentic Milestones (Beta) Yes      
Predict and Prevent SLA Breaches with Proactive Risk Scoring Yes      
Feedback Management
View Survey Analytics with Tableau Next Dashboards   Yes    
HR Service
Seamlessly Migrate Your Employees from Customer Community Plus to Unified Employee License Yes      
Migrate from Work.com to HR Service with Data Processing Engine Yes      
Personalize the Employee Experience with Unified Portal Enhancements Yes      
Install a Prebuilt Solution to Jumpstart Your HR Services Yes      
Automate HR Access Requests and Streamline Provisioning with Flow Connectors Yes      
Deploy HR Workflows Faster with Prebuilt Service Templates Yes      
Put Agentic AI to Work on Common HR Tasks with a Prebuilt Agent Library Yes      
Service Insights
View Service Insights on Connected Companion Orgs   Yes    
Customize Service Insights Tableau Next Analytics Apps for Your Business   Yes    
Access Unified Analytics in the Service Insights App   Yes    
Ground Tableau Agent Answers in Your Organization's Language and Context   Yes    
Validate and Calibrate Tableau Agent Answers with Verified Questions     Yes  
Service Replies
Refine Existing Service Replies Workflows with the Hide Post Button     Yes  
Translate in More Languages with Translate Service Replies Yes      
Knowledge
Get AI-Generated Answers in the Enterprise Knowledge Component     Yes  
Unified Knowledge Is Being Retired     Yes  
Generate Knowledge in Multiple Languages Simultaneously with AI Knowledge Translations   Yes    
Routing
Transfer Your Salesforce Voice Agentforce Agent Conversations to a Service Rep in Agentforce Contact Centers Yes      
Control Queue Access for Superiors in the Role Hierarchy   Yes    
Standard Omni-Channel Is Scheduled for Retirement Yes      
Schedule Work Items to Route at a Specific Date and Time   Yes    
Route Work Based on Original Request Date   Yes    
Stabilize Rep Experience by Preventing Calls Before Reps Are Ready     Yes  
Connect Your Users to AI Agents and Enhanced Bots Faster Yes      
Customize Your Supervisor Experience with Command Center for Service V2        
Filter by Team in Command Center for Service V2        
Monitor Customer Sentiment in the In-Progress Work Component        
Monitor Wait Time and Presence Status with Live Cards        
Self-Service
Bill Self-Service Help Agent Usage by Resolution   Yes    
Configure Agentforce Orchestrator for Your Experience Cloud Site Interactions   Yes    
Route Experience Cloud Site Conversations to Agentforce Orchestrator with Omni-Channel   Yes    
Deliver Personalized Recommendations to Your Experience Cloud Site Users   Yes    
Guide Your Users with an Intelligent Prompt Bar on Experience Cloud Site   Yes    
Surface Prompt Suggestions on Your Experience Cloud Site with Suggestion Themes   Yes    
Help Users Navigate Your Experience Cloud Site with the Concierge Sidebar   Yes    
Launch the Concierge Home Experience on Your Experience Cloud Site   Yes    
Provide AI Assistance on Experience Cloud Site Record Pages   Yes    
Resume Conversations with Chat History on Experience Cloud Site   Yes    
Track User Engagement on Experience Cloud Site with Self-Service Analytics   Yes    
Review Tasks and Approvals from an Experience Cloud Site   Yes    
Configure Actions and Agents for Agentic Search on Your Experience Cloud Site   Yes    
Insert Enterprise Knowledge Article URLs into Case Emails (Beta)   Yes